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SAS


6,111 reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden 011 46 8 797 40 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,111 Reviews from our TripAdvisor Community

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6,111 reviews from our community

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Showing 3,123: English reviews
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

So unfriendly air hostesses, the business seats were just nothing better than normal seats. Not a good thing to say about the airline at all

Europe Business Class Reykjavik - Oslo
Helpful?
Thank Marielle L
London, United Kingdom
Level 4 Contributor
29 reviews
20 helpful votes
Reviewed 2 days ago
NEW

If you plan to meet the Hurtigruten in Kirkenes, it is wise to fly the night before and stay in a hotel. Be also aware that if the weather is not good enough to land, SAS will need to divert to another airport. Our flight was diverted to Lakselv which was about 340 km away and a 4 1/2 drive...

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Domestic Premium Economy Oslo - Kirkenes

Helpful?
Thank A W
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed 3 days ago
NEW

I ordered seats which I paid for at least 2 months before departure. Had seat on the front 1 A B C as I traveled with my family. Great was my surprise that under check inn the day before the flight, I was sent to seats 1 A B C. Same on my return I was sent back in the...

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Europe Economy Oslo - Barcelona

Helpful?
Thank Yves T
Chicago, Illinois
Level 3 Contributor
20 reviews
11 helpful votes
Reviewed 3 days ago
NEW

I was comparing prices for business class service to Paris and my usual airline (American) was over $7k so I found SAS for a relatively frugal $3k, the only downside being that it required a connection either through Stockholm or Copenhagen. The long leg of the flight (overseas) boasted full lay back seats and an amazing assortment of food. The...

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International Business Class Chicago - Paris

Helpful?
Thank Melanie A
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

Very easy online checking & baggage drop off. Very helpful and friendly staff. Boarding on time. Great service on board.

Europe Economy Stockholm - Copenhagen
Helpful?
Thank katjads
Prague, Czech Republic
Level 5 Contributor
67 reviews
31 helpful votes
Reviewed 3 days ago
NEW
via mobile

Did fly with SAS for business. After many flights with Star Alliance partners this year, still no perks like you quickly get with EasyJet for lower prices. Online check in on the return flight not possible via SAS because this SAS flight was operated by Swiss. This should be linked. Check in only possible within 20 hes from departure, difficult...

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Europe Economy Zurich - Stockholm

Helpful?
Thank HendricusPraha
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

Just another example of how bad the service is getting at SAS. Being a frequent flyer especially on this route I can tell by experience that you will hardly find a vessel that is probably cleaned. See yourself (Foto attached)! I find it equally bad than empty burger boxes, used paper tissue etc. It's so nasty!

Europe Economy Munich - Copenhagen
Helpful?
Thank Holger R
Sydney, Australia
Level 6 Contributor
577 reviews
178 helpful votes
Reviewed 4 days ago
NEW

Flying out of the little airport of Pula was just chaotic not helped by the desks opening late and then with confused flight destinations listed on top. Lines were huge due to a cancelled flight the previous day. No attempt ot move forward passengers on earlier flights mixed in with later ones. In the end to reach the flight on...

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Europe Economy Pula - Copenhagen

Helpful?
Thank Archaeobuff
Chicago
Level 3 Contributor
12 reviews
10 helpful votes
Reviewed 4 days ago
NEW
via mobile

Flew with my family on the night flight from Chicago to Stockholm on August 1. While the seats in SAS Plus (Premium Economy) are comfortable in width, pitch and offer a nice leg rest, the staff made the experience a poor one. We know many people who fly and work for this airline and are fantastic people. If we did...

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International Premium Economy Chicago - Stockholm

Helpful?
Thank Jeff O
Malmo, Sweden
2 reviews
Reviewed 4 days ago
NEW

A three and a half hour flight and all you'd be offer is a cup of coffee or tea. If you want something else to eat or drink you have to pay good money for this. I'm from Sweden and embarrassed over a state (Sweden) partly owned airline is so stingy. This is not good at all.

Europe Economy Lisbon - Copenhagen
Helpful?
Thank anitagoeran
See travel tips for airlines
“Relax and go with the flow”
920AW, 15 Aug 2018 | Read review
“choose another airline that does not move you from the seats you have purchased.”
572yvest, 14 Aug 2018 | Read review
“Take SAS plus class”
chetan20162016, 10 Aug 2018 | Read review
“Ill never take SAS again: I have no confidence they will honor their contracts. My head office is in Stockholm but no more SAS for me.”
X-Ambassador, 9 Aug 2018 | Read review
“Avoid a tight transfer at Stockholm Airport.”
497graemes, 8 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
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