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Qantas


11,734 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia 011 61 13 13 13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,734 Reviews from our TripAdvisor Community

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11,734 reviews from our community

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Showing 11,039: English reviews
Adelaide, Australia
Level 4 Contributor
33 reviews
5 helpful votes
Reviewed today
NEW

On the morning of my travel from my temporary work location to home, a text was sent to my Mobile advising me to log into the QANTAS My Bookings Portal for some critical flight change details. I assumed this would be a flight time change. No issue, its happened before and not really much of a problem. After logging in...

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Domestic Economy Newcastle - Adelaide

Helpful?
Thank John B
Perth, Australia
Level 6 Contributor
370 reviews
109 helpful votes
Reviewed today
NEW
via mobile

It is qantas qf574 from perth to sydney. The airline is flexible allow me to change to an earlier flight The cabin is spacious and staffs are friendly. The meals are nice and clean with many drinks and coffee tea served. I would recommend to the average traveller that it is flexible and provide me with wheelchair service as i...

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Domestic Economy Perth - Sydney

Helpful?
Thank 225phil
Bribie Island, Australia
Level 5 Contributor
97 reviews
30 helpful votes
Reviewed today
NEW

We flew on a new Airbus and to say it was fantastic would be an understatement. It was the late flight and the seats were of International standard folding down to a bed which made the flight very enjoyable. The food was very good the service excellent and a great way to begin our trip. Unfortunately an older plane coming...

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Domestic Business Class Brisbane - Perth

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Thank Philip A
Bathurst, Australia
Level 2 Contributor
7 reviews
Reviewed today
NEW

Flew to London on the new Dreamliner and we were all very impressed. Slept the most I ever have on a plane (a full 7 hours).The service was very good and the food also good. The in-flight entertainment had a wide range to choose from. Seat was comfy and plenty of legroom. All of this was in economy so very...

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International Economy Perth - London

Helpful?
Thank Heather B
Tauranga, New Zealand
Level 2 Contributor
6 reviews
Reviewed today
NEW

flew Auckland to Johannesburg via Sydney. good flight times, you arrive in the afternoon in South Africa. Business class seats were great and good service and food. good value as there was a special on at the time.

International Business Class Auckland - Lanseria
Helpful?
Thank John W
Cape Town Central, South Africa
Level 4 Contributor
34 reviews
5 helpful votes
Reviewed today
NEW

As the only direct fight from JNB to SYD, this is not about a better choice. The flight leaves in the evening, and there is a good opportunity for a sleep on this flight. The meals were very pleasant, served with good timing - dinner soon after takeoff, some snacks at the back of the cabin and also in the...

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International Economy Johannesburg - Sydney

Helpful?
Thank seanw090
Greater Sydney, Australia
Level 4 Contributor
29 reviews
6 helpful votes
Reviewed today
NEW
via mobile

Flew economy back home and found the experience to be not as bad as people have said in the past. Cabin crew were always pleasant and amenable. However being 6'3" the space between rows leaves a lot to be desired especially if the person in front just slams the seat back without checking.

Trans-Tasman Economy Queenstown - Sydney
Helpful?
Thank Katman73
Melbourne, Australia
2 reviews
Reviewed today
NEW

The hostess looked really grumpy and was basically throwing the food at us. No smiles when we left, in fact she looked the other way. Rude to the person next to me, who's english wasnt the best. The seat in the front of my husband was reclined and was almost touching him, making it a really uncomfortable flight. The chairs...

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International Economy Melbourne - Ko Samui

Helpful?
Thank modmaria
Illinois
Level 3 Contributor
19 reviews
Reviewed today
NEW

Flying Qantas is a very comfortable way to make the long trip to Australia. We went economy but felt our seats had lots of room and the service was excellent. They provide you with 2 nice meals and a snack. They also give you a pillow, blanket, night mask, ear plugs, and toothbrush and paste. The attendants were extremely happy...

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International Economy Chicago - Cairns

Helpful?
Thank kathleeng608
Brisbane, Australia
Level 5 Contributor
72 reviews
26 helpful votes
Reviewed today
NEW

This was one of the most comfortable flights I have been on. Weather was perfect, no turbulence and the fasten seatbelt sign was never on. Food was good but service slipped a bit at lunch when my main meal was forgotten !

International Business Class Sydney - Johannesburg
Helpful?
Thank Rose4105
See travel tips for airlines
“Use your points to upgrade”
938philipa, 18 Jul 2018 | Read review
“Qantas specials are worth looking for - occurring in 4-5 day window. Use Skyscanner, or sign up to Qantas for alerts.”
seanw090, 18 Jul 2018 | Read review
“My tip is to go with another airline”
modmaria, 18 Jul 2018 | Read review
“Book ahead - like a month to take advantage of a cheeper flight. Leave time to get through security”
tsp0kes, 18 Jul 2018 | Read review
“extra leg room!”
APink93, 18 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Founded in regional Queensland in 1920, Qantas (QF) is one of Australia’s most iconic brands and has played a central role in the development of the Australian and international aviation industry. Today, the Qantas Group is a diverse global aviation business comprising of regional, domestic and international services; Jetstar, the low-cost carrier group as well as Qantas Loyalty, Australia’s largest Frequent Flyer program with more than 12 million members. In total, the Qantas Group operates more than 7,300 flights each week and, together with its codeshare and oneworld partners, offers flights to more than 1000 destinations around the world.

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