We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Qantas


9,967 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

9,967 Reviews from our TripAdvisor Community

Write a Review

9,967 reviews from our community

Filter reviews by popular destinations:
All reviews Sydney Melbourne Brisbane Perth Los Angeles London Singapore Adelaide Auckland Hong Kong Dubai Cairns Dallas Bangkok
Traveller rating
Cabin
  • (6,672)
  • (619)
  • (1,903)
  • (128)
Route
  • (5,279)
  • (3,379)
  • (590)
  • (49)
  • (14)
  • More
Language
  • More
Showing 9,331: English reviews
Perth, Australia
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

Self service check in was very easy at both airports. Boarding was fast - although flight from Sydney was delayed due to late arrival from Melbourne. Food and beverage service was good and cabin crew were very friendly. Perth Sydney flight was on the Airbus which was much more comfortable than the return flight on the Boeing.

Domestic Economy Perth - Sydney
Helpful?
Thank Pmurphp
Sydney, Australia
Level 3 Contributor
23 reviews
25 helpful votes
Reviewed yesterday
NEW

We flew to Cairns with motorized scooter for my husband who has mobility issues. We booked with a budget carrier. By the time we paid surcharge for seating nearer the front of the plane, a small meal on board, insured in case ill health caused us to cancel, we did a quick quote and were amazed to find we were...

More 
Domestic Economy Sydney - Cairns

Helpful?
Thank dianneg623
Melbourne, Australia
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Flying to Darwin to experience Kakadu and, thereafter, travelling to Adelaide on The Ghan was a most enjoyable experience because of the efficiency of Qantas in general and the care and attention of the crew in particular.

Domestic Economy Melbourne - Darwin
Helpful?
Thank iandavies51
Melbourne, Australia
Level 6 Contributor
96 reviews
65 helpful votes
Reviewed yesterday
NEW

We had to wait at least 30 minutes for the check-in counters to open. Once they did, the check-in process was fast. As per usual, the Qantas international business lounge was very busy and crowded. I'm certain, the food offering has diminished in quality and quantity since we last visited this lounge. Once on board the plane, there was an...

More 
International Business Class Melbourne - Singapore

Helpful?
Thank Tania291
Level 4 Contributor
43 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

The check-in was not great and can be inproved but inflight service was amazing. The best I ever had. The crew is proactive and very courteous. The take the time to make you feel comfortable and the food was so yummy.

Domestic Economy Sydney - Melbourne
Helpful?
Thank isa B
Brisbane, Australia
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Qantas is an impeccable world class airline offering in-flight entertainment on the flight from Brisbane to Perth. The entertainment is the latest movies that haven’t yet been released and other earlier but great movies. The seats are comfortable for economy class and the staff were very accommodating and helpful and were more than happy to cater to your needs! Will...

More 
Domestic Economy Brisbane - Perth

Helpful?
Thank phillipa14
Oldham, United Kingdom
Level 6 Contributor
131 reviews
52 helpful votes
Reviewed yesterday
NEW

Excellent service from cabin crew who moved us to first class for the landing so we could exit first as we were short on time for a connection to Christchurch.

International Economy Hong Kong - Brisbane
Helpful?
Thank Hilary R
Level 3 Contributor
21 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Flying with Qantas is always easy and trouble free.... easy check-in, friendly, helpful and professional staff - in and off the plane. Even the food /snacks on short flights is good. Have I said it's always a smooth landing? Well done. Thanks heaps👌

Domestic Economy Adelaide - Port Lincoln
Helpful?
Thank Kitty C
Barcelona, Spain
Level 4 Contributor
27 reviews
Reviewed yesterday
NEW

I bought my water and some delicious yogurt on Starbucks at Hong Kong airport, but they wouldn't let me brought it inside the plane. Seats were dirty and not the kindness staff I've seen on the air.

International Economy Hong Kong - Sydney
Helpful?
Thank LaliAB1
Adelaide, Australia
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed yesterday
NEW

Booked with QF holidays to BME ex ADL. We knew ahead of time that there would be a leg of travel (PER - ADL ) flying JQ. Had we know what we know now we would have avoided flying JQ like the plague. I am in a wheelchair, my wife is healing from a hip operation. On arrival at Perth...

More 
Domestic Economy Broome - Adelaide

Helpful?
Thank bincheon
See travel tips for airlines
“If you have the option to fly on the Airbus instead of the Boeing take it!!!”
Pmurphp, 26 Apr 2018 | Read review
“Arrange your choice of seating as early as possible.”
iandavies51, 26 Apr 2018 | Read review
“Avoid JQ at all costs!”
bincheon, 26 Apr 2018 | Read review
“Travel light and wear layers for comfort.”
lmo3, 25 Apr 2018 | Read review
“Pay for an upgrade!”
vickiw46, 25 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

1,388 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1388)
Viewed
Onboard Feature (59)
Viewed
Seat (132)
Viewed
Cabin (114)
Viewed
Airport (191)
Viewed
Food and Drink (273)
Viewed
View from Window (185)
Viewed
Our fleet (18)
Viewed
Airline Lounge (64)
Viewed
Other (352)