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Qantas


13,077 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia 011 61 13 13 13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,077 Reviews from our TripAdvisor Community

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13,077 reviews from our community

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Showing 12,323: English reviews
Brisbane, Australia
Level 3 Contributor
14 reviews
29 helpful votes
Reviewed today
NEW

We often fly with low cost carriers, with a 'cattle bus' acceptance. Qantas flight was a considerably different most pleasant experience. Check-in systems are excellent and flexible, giving good helpful solutions to help the traveller with best options. Cabin service was caring - the older guys are like personal butlers, and never let down this effort. Food was surprisingly good.

International Economy Sydney - Johannesburg
Helpful?
Thank InSFlin
Level 5 Contributor
84 reviews
11 helpful votes
Reviewed today
NEW
via mobile

Recently flew to Africa and return. Was booked on Qantas from Bris to Singapore before changing airline to fly to Africa. Also flew back on Qantas from Singapore to Bris. The service and crew were excellent. The crew make the biggest difference on any flight. Shame Qantas don’t fly to Africa.

International Economy Brisbane - Singapore
Helpful?
Thank Bea B
Devonport, Australia
2 reviews
1 helpful vote
Reviewed today
NEW

Very disappointed. No leg room, in flight entertainment did not work. Meal average. Small plane, 3 and 3 seats would not recommend for a 6 hour flight.

International Economy Melbourne - Denpasar
Helpful?
1 Thank dccarey2018
Bathurst, New South Wales, Australia
Level 3 Contributor
21 reviews
18 helpful votes
Reviewed yesterday
NEW

Look the cabin was clean and the staff friendly, but I thought they might have been a wee bit more generous with the beverages! It was a 3 hour flight and the whole journey was timetabled to perfection to ensure that the drinks trolley only came down the aisle once. The seats were comfortable, with more room than Jetstar by...

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Trans-Tasman Economy Sydney - Auckland

Helpful?
1 Thank Michael B
Adelaide, Australia
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW

I was pleasantly surprised at the service and how friendly the crew were. I have flown international with many different airlines and Qantas are up there with my favourites. It was great to fly all legs of the trip with Qantas until I arrived at my destination too. I had a vegan meal on each flight, which was very palatable....

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International Economy Adelaide - New York City

Helpful?
1 Thank fancypantsdancer2009
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed yesterday
NEW

Great flight with Qantas again. Easy check in via self service. Found out you should not use a Q tag and a bag tag as they think you have more bags. It was easily fixed by Qantas staff. I just removed the Q tags and kept the bag tag. Baggage got wet as it was pouring when we left Perth...

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Domestic Economy Perth - Melbourne

Helpful?
Thank Jillian W
Melbourne, Australia
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

in flight entertainment not available at seats in row 4 snack food acceptable otherwise fine. no other airline flies this route so little competitive pressure.

Domestic Economy Alice Springs - Melbourne
Helpful?
1 Thank Intala
Adelaide, Australia
Level 3 Contributor
18 reviews
6 helpful votes
Reviewed yesterday
NEW

Great flight from Adelaide to Sydney. Plane had screens in back of the seats which meant I watched a film which took up the whole flight. Had a great vegan meal and the flight was smooth and over before I knew it. Much better than Jetstart or Virgin flights recently taken. Go Qantas!

Domestic Economy Adelaide - Sydney
Helpful?
Thank Nathanandfamily
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW
via mobile

Always fly Qantas friendly staff at check in and inflight. Attended Qantas lounge ✅Awesome. Recommend to many. Thanks Qantas

Domestic Economy Brisbane - Adelaide
Helpful?
Thank Doug C
Perth, AU
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed yesterday
NEW

Very pleasant flight, surprisingly nice crew, please do not serve garlic bread, after 5 hours the whole plain smells very bad.

International Economy Perth - Singapore
Helpful?
1 Thank Olutka
See travel tips for airlines
“Ask and you will receive... if at all possible!”
InSFlin, 21 Sep 2018 | Read review
“this size plane should be for domestic travel only. 6 hours is a long time to be cramped recommend for very short people only”
dccarey2018, 21 Sep 2018 | Read review
“Try to fly with a plane with screens in backs of the seats.”
Nathanandfamily, 20 Sep 2018 | Read review
“as in any airline, try to relax and enjoy your flight”
Olutka, 20 Sep 2018 | Read review
“If traveling in Economy try for Exit Row, or first row behind Business....if traveling Business try for first row.”
BaconXXX, 20 Sep 2018 | Read review
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About Qantas
Founded in regional Queensland in 1920, Qantas (QF) is one of Australia’s most iconic brands and has played a central role in the development of the Australian and international aviation industry. Today, the Qantas Group is a diverse global aviation business comprising of regional, domestic and international services; Jetstar, the low-cost carrier group as well as Qantas Loyalty, Australia’s largest Frequent Flyer program with more than 12 million members. In total, the Qantas Group operates more than 7,300 flights each week and, together with its codeshare and oneworld partners, offers flights to more than 1000 destinations around the world.

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