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Qantas


6,904 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,904 Reviews from our TripAdvisor Community

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6,904 reviews from our community

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Showing 6,413: English reviews
Sydney, Australia
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed today
NEW

Eight flights, Oz, Europe through Sth Africa over 7 weeks and all we wanted was to get home. Had used all our FF pts plus real money to be in PE on this long haul home. Three days out checked "manage booking" and glad to see 38 AB ... get to airport , bumped to inside seats. Complained and was...

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International Premium Economy Johannesburg - Sydney

Helpful?
Thank roger f
Sydney, Australia
Level 5 Contributor
76 reviews
26 helpful votes
Reviewed yesterday
NEW
via mobile

What can I say? Safe. Good service. Good food. Aircraft and seats very tired. Cannot compare with some of the Asian airlines I have flown however have some useful routes not available with other carriers when based in Sydney.

International Business Class Sydney - Singapore
Helpful?
Thank Richard H
Level 3 Contributor
19 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Looking forward to flying with our national airline but was seriously let down. Have been flying with Emirates and thought as partners their standards would match. How wrong I was. Screens were tiny, movie choice poor and TV shows woefully out of date. Food was appalling. Service friendly but very slow. Seats comfortable thank goodness because of poor inflight entertainment,...

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International Economy Hong Kong - Sydney

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Thank Mary-Anne J
Brisbane, Australia
Level 6 Contributor
165 reviews
57 helpful votes
Reviewed 2 days ago
NEW
via mobile

We returned from a 3 week Eu trip via London/ Dubais on Sunday and today I find myself travelling between Bris and Melbourne for work . However the staff today, as opposed to a few days ago are delightful. Polite, welcoming and cheerful amongst themselves as well as with all customers. No discrimination seemed to be made between economy or...

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Domestic Business Class Brisbane - Melbourne

Helpful?
Thank FoodieGTC
Leeds, United Kingdom
Level 6 Contributor
152 reviews
51 helpful votes
Reviewed 2 days ago
NEW

Very disappointed in the quality of this one great airline. Seat ok, pillow good. IFE movie choice large but not most upto date. No news or life tv, no WiFi on offer. Music was good. Meal was awful, not served for 110 minutes on a flight departing at 2pm and no drink service prior. Meal was single dish in a...

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International Economy Singapore - Brisbane

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Thank trencherman_10
West Bromwich, United Kingdom
Level 3 Contributor
15 reviews
18 helpful votes
Reviewed 2 days ago
NEW

We flew on this and the return flight QF1 , this year, I must say it was a superb smooth flight, my wife is Disabled and the crew, both ground and on the aircraft couldn't have been more accommodating, seats were comfy and plenty of leg room. food was good and bed was comfortable, I couldn't find a bad thing...

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International Business Class London - Sydney

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Thank BazT831530
Sydney, Australia
Level 5 Contributor
48 reviews
7 helpful votes
Reviewed 2 days ago
NEW

Good service from Qantas! Really attentive staff. Enough leg room. Newish menu entails easier to eat food, that is no fiddly small containers to manage, however the amount of food is far less than years ago! Felt starving a lot of the time. Tip make sure you bring your own snacks! Also I didn't like the fact that the first...

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International Economy Sydney - Bangkok

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Thank Lisa N
Highland Beach, Florida
Level 6 Contributor
106 reviews
35 helpful votes
Reviewed 2 days ago
NEW

This was the first and last time my wife and I will fly Qantas. When checking in at Dallas I was denied boarding because I was told my reservation did not match my passport. After 40 minutes the matter was straighten out and it turned out to be a Qantas computer problem. The same thing happened on the return flight...

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International Business Class Dallas - Sydney

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1 Thank BCFeldmar
Southern
Level 6 Contributor
96 reviews
21 helpful votes
Reviewed 2 days ago
NEW

I recently had several flights on Qantas, both international and domestic in Australia. The domestic flights were all on time and they do have a hot snack on domestic flights, However the meals on both their international and domestic leave a lot of room for improvement. Airline meals on international flights have gotten better and they notmally offer something l...

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International Economy Los Angeles - Auckland Central

Helpful?
1 Thank lookingback
Melbourne, Australia
Level 6 Contributor
198 reviews
103 helpful votes
Reviewed 2 days ago
NEW

The Fokker Flight with Qantas Link from Devonport to Melbourne is by far my favourite experience travelling with Qantas. The seats are comfortable; there is ample leg room; the crew are friendly - in short, I've never had a bad experience on this route. It was a perfect day to fly. The weather was sensational and we arrived10 minutes early...

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Domestic Economy Devonport - Melbourne

Helpful?
Thank Kevin G
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See travel tips for airlines
“if travelling with disabled person seats 13a,b, c ,d recommended , near to toilets”
BazT831530, 19 Oct 2017 | Read review
“Like all airlines, be prepared to pay extra”
lookingback, 19 Oct 2017 | Read review
“You can pre-book your seat for extra payment.”
flyingdoc1, 18 Oct 2017 | Read review
“Use Qantas for the long-haul, the other airline for the short ones.”
Opabos, 18 Oct 2017 | Read review
“Emergency seats are great”
mje0250400, 17 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.

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