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Qantas


4,724 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,724 Reviews from our TripAdvisor Community

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4,724 reviews from our community

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Showing 4,328: English reviews
Level Contributor
31 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Recently flew from Brisbane to Melbourne on a mid-morning flight. Could not have asked for better service by the flight crew. Leaves the budget companies rocking in the corner in the foetal position. Caring, friendly and professional made the experience for my wife and I wonderful.

Domestic Economy Brisbane - Melbourne
Helpful?
Thank phillyelly
Sydney, Australia
Level Contributor
134 reviews
55 helpful votes
Reviewed yesterday
NEW

I was dreading this flight as I'm not a good sleeper on planes and I'd heard that Qantas service could be pretty ordinary. The economy A380 seat was comfy and had superior legroom to other planes I've flown lately, so I was pleasantly surprised. I was able to preorder my meal on the Qantas website, which offered alternative choices to...

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International Economy Sydney - Dallas

Helpful?
Thank deedaoz
Darwin, Australia
Level Contributor
74 reviews
17 helpful votes
Reviewed yesterday
NEW

A ver good reliable service with helpful staff from booking to end of trip. Clean aircraft with inflight magazine to suit all.

Domestic Economy Darwin - Melbourne
Helpful?
Thank Olga A
Level Contributor
13 reviews
2 helpful votes
Reviewed yesterday
NEW

Great flight good service early landing all round very good . Maybe cheaper flights would help .Over all good

Domestic Economy Cairns - Brisbane
Helpful?
Thank Christine C
Queensland
Level Contributor
158 reviews
58 helpful votes
Reviewed yesterday
NEW

We flew Qantas as there was not an Emirates flight at the right time of day.This was a terrible mistake.Service from flight attendants nearly non existant.Cattle class only 70 % full but only one choice of main meal available and this was inedible.Entertainment screens small, we also returned with Qantas and it was no better Chicken fillet for dinner could...

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International Economy Brisbane - Singapore

Helpful?
Thank tedqueensland
Millersville, Maryland
Level Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW

Food service was wonderful, flight attendants were friendly and very attentive. Being able to select and watch movies helped to pass the time.

International Premium Economy Los Angeles - Sydney
Helpful?
Thank asharon1013
Level Contributor
26 reviews
5 helpful votes
Reviewed yesterday
NEW

Great flight, left a late but still arrived on time, staff friendly and happy to help on the ground and in the air,

Domestic Economy Darwin - Melbourne
Helpful?
Thank Carol F
Melbourne, Australia
Level Contributor
32 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

I have flown this route 4 times and with a little plane you would assume it would be scary. Not at all, just cosy 2rows each side. Staff lovely. Food minimal due to shortness of flight.

Domestic Economy Bundaberg - Brisbane
Helpful?
Thank Swell67
Portland, Oregon
Level Contributor
59 reviews
16 helpful votes
Reviewed yesterday
NEW

Great service and really comfortable flight, which was unexpected for the long duration of the flight. The flight attendants in our area were extremely attentive and I (who have flown multiple hundreds of times) was pretty impressed with their level of service. The seats were great, the entertainment and food options were really good. Check in was a little cumbersome...

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International Premium Economy Sydney - Los Angeles

Helpful?
Thank Jolche
Adelaide, Australia
Level Contributor
67 reviews
13 helpful votes
Reviewed yesterday
NEW

QANTAS is a great airline. Always helpful smiling and friendly staff. Usually on time and things usually run smoothly

Domestic Economy Adelaide - Sydney
Helpful?
Thank Karen H
See travel tips for airlines
“Adhere to cabin baggage limits.”
olgaa272, 26 Jun 2017 | Read review
“Upgrading to premium economy was definitely worth the extra cost.”
asharon1013, 26 Jun 2017 | Read review
“If you can swing it Business class is definitely the way to go”
IvanovichC, 26 Jun 2017 | Read review
“Qantas values all their OneWorld airline partners”
Jolche, 26 Jun 2017 | Read review
“Shell out the extra and fly Business, it is worth it.”
ColinTanya, 26 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.

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