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Qantas


8,829 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,829 Reviews from our TripAdvisor Community

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8,829 reviews from our community

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Showing 8,247: English reviews
Melbourne, Australia
Level 5 Contributor
54 reviews
21 helpful votes
Reviewed yesterday
NEW

Flew Melbourne to Singapore day time flight, awesome crew, super friendly and attentive. Singapore to Melbourne night time flight, got a good nights sleep. New seats vast improvement upon sky beds especially entertainment screen/system.

International Business Class Melbourne - Singapore
Helpful?
Thank Joel82
Melbourne, Australia
Level 6 Contributor
101 reviews
45 helpful votes
Reviewed yesterday
NEW
via mobile

This flight was on time. Smooth flight. Attendants courteous and helpful both ways. Seating good(up front aisle seats) Not full so nobody in middle seat both ways so a win😁. Snacks served with drinks.

Domestic Economy Melbourne - Brisbane
Helpful?
Thank sharonjoymc
Perth, Australia
Level 6 Contributor
127 reviews
16 helpful votes
Reviewed yesterday
NEW

Excellent service, ordered gluten free dairy free meal when booked flights and was served what I asked for on the flight to Brisbane. Qantas over booked the return flight home we were offered an earlier flight which we were able to take, unfortunately no food but they did go looking for fruit and food that hadn't been touched by other...

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Domestic Economy Perth - Brisbane

Helpful?
Thank Myree M
Adelaide, Australia
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed yesterday
NEW

We were a party of three flying home to Adelaide after a weekend celebrating my grandson's special Birthday. It was late leaving but we made up time and arrived on schedule. Very comfortable flight and friendly service.

Domestic Economy Darwin - Adelaide
Helpful?
Thank Wendy H
Melbourne, Australia
Level 6 Contributor
112 reviews
68 helpful votes
Reviewed yesterday
NEW
via mobile

Flight was comfortable on a 737-800 in exit row 14. No recline but heaps of leg room. USB power in each seat. AVOD a little clunky but good selection of things to watch. Food was substantial and adequate.

International Economy Sydney - Denpasar
Helpful?
Thank Peter S
Shropshire, United Kingdom
Level 6 Contributor
534 reviews
192 helpful votes
Reviewed yesterday
NEW

Only one leg of our multi stop journey to/from New Zealand was with Qantas, an early morning departure from Christchurch. Should have been to Brisbane but Emirates cancelled the flight to Hong Kong from there so by taking the Sydney flight we were able to reach our destination. The plane seemed to be older than most and the leg room...

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Trans-Tasman Economy Christchurch - Sydney

Helpful?
1 Thank laNyonsaise
Sydney, Australia
Level 6 Contributor
119 reviews
78 helpful votes
Reviewed 2 days ago
NEW
via mobile

Have used business class before, but this was my first taste of First Class. I was travelling one-way on points and was allowed to choose economy class London to Dubai and then first class from Dubai to Sydney. There was a 6 hour stop in Dubai but that was not a problem since I was tired and the first class...

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International First Class Dubai - Sydney

Helpful?
Thank Julia B
Level 4 Contributor
29 reviews
8 helpful votes
Reviewed 2 days ago
NEW

Excellent flight, service and landing etc. my only complaint was the food. We were served baked fish. Not my favorite at all. I think they really could have done better. Out trip up to Cairns was in economy where the breakfast included a choice of 2 dishes. Both had ham in them. No I understand I could have ordered vegetarian...

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International Business Class Cairns - Melbourne

Helpful?
2 Thank Ausbernee
Norfolk, United Kingdom
Level 5 Contributor
74 reviews
38 helpful votes
Reviewed 2 days ago
NEW

We have just completed five flights with Qantas, two international and three domestic. All departed on time and the service on board each flight was excellent. Our tickets were booked through British Airways who with Qantas are part of the 'One World' alliance of airlines. From check in and into their lounge using Qantas was a good decision. We will...

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International Business Class Singapore - Perth

Helpful?
Thank Roy&Pat
Asia
Level 3 Contributor
7 reviews
5 helpful votes
Reviewed 2 days ago
NEW

Well I've gotta say something after once again reading recent reviews. Again the Qantas reputation has not let me down, it still SUCKS. The Jakarta-Sydney route is infamous for it's disgusting food and of course the well known cabin crew arrogant attitude "you want what???". BTW, another picking point...why on earth when I go into the Qantas website I'm given...

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International Economy Jakarta - Melbourne

Helpful?
3 Thank howtospendmoney
See travel tips for airlines
“Get to the airport earlier than they recommend, Security check is ridiculous and takes a lot longer than it used to.”
myreem2017, 18 Feb 2018 | Read review
“I have always had very good vegetarian meals on this flight.”
wendyhC1458JV, 18 Feb 2018 | Read review
“Try another airline”
howtospendmoney, 17 Feb 2018 | Read review
“If you pre-order a special meal you get your food before the rest of the plane. Especially good if you have dietary restrictions.”
SueH941, 17 Feb 2018 | Read review
“Find out whats available during the flight and tailor it to your needs. Get some sleep.”
markbU5660PC, 17 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.

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