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Qantas


5,391 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,391 Reviews from our TripAdvisor Community

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5,391 reviews from our community

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Showing 4,959: English reviews
Level 3 Contributor
10 reviews
Reviewed yesterday
NEW
via mobile

My last flight with Qantas airline was in 2011 to Dubai, since then l have always travelled with Emirates.I had heard that their service had improved so thought l would give them another go. I must say that the rumours were spot on. The aircraft was comfortable (as comfortable as economy can be) The crew were professional, helpful and efficient....

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International Economy Sydney - Dubai

Helpful?
Thank Morag M
Townsville, Australia
2 reviews
Reviewed yesterday
NEW

Fight was B747 and i was in the hump, seat 14K. Flight left on time and the cabin was full. Although the SkyBeds seat are now getting old they are still comfortable and I had a good sleep on the 15hour flight. Cabin staff were great, friendly and ensuring that we had everything we required. The meals were good, and...

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International Business Class Brisbane - Los Angeles

Helpful?
Thank _mha99191
Newcastle, Australia
Level 5 Contributor
56 reviews
14 helpful votes
Reviewed yesterday
NEW

First time flying Business class and loved it on the A330 aircraft, (cubicle type). My partner and I were looked after from the time we arrived at the airport until we landed in Perth. A little disappointed in the Business lounge at Sydney, the floor under seats dirty with food scraps, this was about 10am so probably after the morning...

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Domestic Business Class Sydney - Perth

Helpful?
Thank Foggo123
Perth, Australia
Level 4 Contributor
30 reviews
4 helpful votes
Reviewed yesterday
NEW

Always a pleasure traveling on this airline. From start to finish, the process is usually quite seamless and even if there is the slight hiccup here and there they are always good to amend it. A quality airline that I've flown for a long time and that I hope to continue to do so in the future!

Domestic Economy Perth - Sydney
Helpful?
Thank Mike B
Essex, United Kingdom
Level 5 Contributor
64 reviews
36 helpful votes
Reviewed yesterday
NEW

There isn't really much i can fault with the whole experience from check-in the leaving the airport at the other end. The cabin crew on the flight were welcoming and friendly throughout and literally couldn't do enough for us. Regular drinks being brought through and more if requested. The food was also frequent and for flight food, was actually quite...

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International Economy London - Melbourne

Helpful?
Thank Nick191290
Cronulla, Australia
Level 5 Contributor
79 reviews
25 helpful votes
Reviewed yesterday
NEW

A fairly uneventful flight, we got away on time landed slightly early and had no issues through the flight. The service though is still very good and I was looked after very well the host checking that I was good and didn't want for anything. A good wine list on this flight.

International Business Class Sydney - Hong Kong
Helpful?
Thank Stuart T
Gympie, Australia
Level 6 Contributor
532 reviews
202 helpful votes
Reviewed yesterday
NEW

easy bag drop with Qtags, the technology works. Slight delay due to offloading & loading infirmed passengers, not due to late ETA as announced. Thought we were driving to Newcastle as had to taxi to the South runway, which added to the delay although he did not hang about. Must have had a good tail wind as arrived in BNE...

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Domestic Economy Sydney - Brisbane

Helpful?
Thank raffles123
San Francisco, California
Level 5 Contributor
79 reviews
29 helpful votes
Reviewed yesterday
NEW

Changing from Emirates to Qantas in DXB was like going from Hell to the amusement park. On an 8-hour flight, the food was excellent--despite their quaint idea that the only real meal had to be breakfast. They had good snacks and soft drinks available that you could take on your own, if you were adventurous enough to come to the...

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International Economy Dubai - London

Helpful?
Thank Charon666
Adelaide, Australia
Level 6 Contributor
99 reviews
24 helpful votes
Reviewed yesterday
NEW

Haven't flown Qantas in a few years having experienced a London to Sydney flight which was pretty average .......the staff were doing you a favour ! So was expecting a marginal improvement and was impressed with the sea change that had taken place. Bit like the transformation from the awful old Qantas uniform to the new pretty smart look For...

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Domestic Business Class Sydney - Adelaide

Helpful?
Thank SPQR1210
Brisbane, Australia
Level 6 Contributor
125 reviews
38 helpful votes
Reviewed 2 days ago
NEW

Really good flight arriving on time. Had seats directly behind the bulk head so plenty of leg room. Food for the main meal good, plenty to drink the staff came round with water frequently. The noodles and veg at the end weren't that nice. Staff were friendly with a good sense of humour.

International Economy Brisbane - Singapore
Helpful?
Thank Kathryn R
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See travel tips for airlines
“Preorder your meals, this ensures you dont miss out if you have a favourite dish.”
_mha99191, 16 Aug 2017 | Read review
“Select seats at the rear of the plane. It is filled front to back, therefore often empty seats at the back, so you can all spread out.”
Nick191290, 16 Aug 2017 | Read review
“You have to like Australia. But, that's easy!”
Charon666, 16 Aug 2017 | Read review
“Ask for a seat behind the bulk head.”
107kathrynr, 15 Aug 2017 | Read review
“It is a long flight and if over 6ft opt for Economy plus.”
Peregrinesmith, 15 Aug 2017 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.

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