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Precision Air

717 reviews
Headquarters: PO Box 70770, Nyerere Road, Dar es Salaam Tanzania
Overview
2.5717 reviews
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About Precision Air
Headquarters: PO Box 70770, Nyerere Road, Dar es Salaam Tanzania

Airline Summary

Tanzanian airline Precision Air (PW) operates from a hub at Dar es Salaam's Julius Nyerere International Airport (DAR). It also maintains a mini-hub at Mwanza Airport (MWZ). The carrier flies to nine destinations: Eight in Tanzania, as well as Nairobi, Kenya's Jomo Kenyatta International Airport (NBO). Precision Air also has codeshare agreements on certain routes with Kenya Airways (KQ), LAM Mozambique Airlines (TM) and RwandAir (WB). Its fleet on nine aircraft consists of two ATR 42-500, two ATR 42-600 and five ATR 72-500 planes. All aircraft are configured with a single Economy Class cabin.
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717Reviews
178Photos
95Tips

Reviews
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Traveller1234987 wrote a review 26 May
1 contribution
Dar es Salaam - Zanzibar Island
Domestic
I booked return flight Dar-Zan-Dar: 22.05, return on 26.05. On 22.05 the flight was scheduled at 12:30. At 12:30 a message at the airport display appeared that the flight is delayed and will take off at 14:30. The flight was then cancelled and passengers booked on 18:15 flight. No communication, support or compensation was offered of any kind. On return on 26.05 the flight was scheduled at 13:15. At the check in I wss infoed that the flight will be delayed 2 hours. About 30 min after the check in the flight got cancelled. The airline randomply picked 11 passengers to fly with a different provider, others waiting were not informed who and why was picked to make it to the priority list (it was NOT based on the next flight schedule). People missed International flights, no information was given, passengers stormed the precision office yo get any info. No drop of water was offered. The Airline REFUSED issuing confirmation letters and to provide evidence of cancellation despite repetetive requests, so there is no chance to claim insurance. Ground Staff was avoidant, unprepared to deal with the situation in an organised and informative manner, was terrible at communication (no communication) and apart from one junior Staff showed ZERO empathy and carried the "I dont care" attitude. Apart from one British couple who (with there grammar school English accent) forced their privilage, all others were ignorred. ABSOLUTELY TERRIBLE SERVICE. Avoid avoid avoid!!!!!!!!!!!!!!!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ab H wrote a review 24 May
1 contribution
Zanzibar Island - Dar es Salaam
Domestic
Terrible Experience with Precision Air My recent experience with Precision Air was extremely disappointing. I booked a flight from Zanzibar to Dar es Salaam with plans to catch my connecting international flight to Amsterdam. However, less than 24 hours before departure, Precision Air changed my flight to a much later time, putting my Amsterdam flight at risk. This sudden change forced me to find expensive alternatives. I had to purchase ferry tickets from Zanzibar to Dar es Salaam at $30 per person, and then take a taxi to the airport for an additional cost. Communication from Precision Air was poor, and I received no assistance or compensation for the inconvenience caused by their schedule change. I strongly advise against flying with Precision Air. Their unreliability and lack of customer support made my journey stressful and costly. Consider other options to avoid similar issues.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rise R wrote a review 23 May
Mogadishu, Somalia1 contribution
Nairobi - Moroni
Africa
I was going for a business trip and it was round trip a booked I regretted. They have very long layoff in Dar Es Salaam, no service no attention. It was really a bad experience. An explained delays. Unreported stops in Zanzibar and Kilimanjaro. I don't recommend this airline
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maree K wrote a review 19 May
19 contributions2 helpful votes
Nairobi - Kilimanjaro National Park
Africa
Do not fly this airline. At least 30 people did t have their luggage arrive. I’ve tracked my bag - it has gone to a completely different city. 😡😡 Service as 30 people then tried filling out lost luggage forms in JRO airport was 1 person at a time, averaging 10 minutes per person because of the incompetence of the airline working filling in the form for each person. Horrendous service.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sheraan U wrote a review Apr 2024
4 contributions1 helpful vote
Arusha - Zanzibar Island
Domestic
Flight was delayed with little notice. The check in was chaotic. The staff were rude and disinterested and they decided to leave 21 bags, including ours, on the tarmac and put them on a flight arriving 5 hours later. Terrible experience. Fly with someone else if you can.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Traveller1234987 wrote a tip 26 May
"Cancel and reschedule with an alternative airline ASAP. TERRIBLE in all aspects, not to mention technical state of the planes. A no no no!!!"
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Rise R wrote a tip 23 May
"Terrible "
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lee m wrote a tip Apr 2024
"If you're on a tight schedule with inter-connecting flights I would recommend a different airline"
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Teofil B wrote a tip Mar 2024
"I would make sure you are boarding the correct flight !"
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Kristoffer Hagenes wrote a tip Jan 2024
"Never bring items of any value in the checked luggage. It will be screened and stolen."
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ReturnOne-WayMulti-city
Depart
Tue, 11/06
Return
Tue, 18/06
Travellers
1, Economy