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Pakistan International Airlines

565 reviews
Headquarters: PIA Building, Karachi Airport, Karachi Pakistan 75200
Overview
2.5565 reviews
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About Pakistan International Airlines
Headquarters: PIA Building, Karachi Airport, Karachi Pakistan 75200

Airline Summary

The national flag carrier, Pakistan International Airlines (PK) is headquartered in Karachi and has hubs at Jinnah International Airport (KHI), Allama Iqbal International Airport (LHE) and Islamabad International Airport (ISB). It has also designated seven focus cities. The airline was founded in 1946 as Orient Airways. Pakistan International flies to about 30 domestic destinations and 35 international destinations in 28 countries across the Middle East, Asia, Europe and North America. The carrier's fleet of 36 aircraft feature a variety of configurations, including one-cabin (Economy Class), two-cabin (Business Class and Economy Class, or Economy Plus and Economy Class) and three-cabin (Business Class, Economy Plus and Economy Class) configurations.
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565Reviews
215Photos
100Tips

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nayyar hayat k wrote a review 15 Apr
Salalah, Oman15 contributions
Muscat Governorate - Islamabad
International
I live in Oman muscat and I was advised by my friends and colleagues to not use PIA you will regret, and I said it’s wrong perception about government recourses and let me use my country airline to give benefit to local economy, with two child and wife I got stuck in close airline without AC at muscat AirPort on 11 April 2024 flight number pk292 suppose to fly at 21:30, after no AC inside and the complains of passengers they on AC somehow, than they said there is issue with immigration I was scared if it’s payment issue of petrol to Oman government, as PIA had an issue of payment with other countries, than we were told that it’s visa issue of someone somehow lie to lie than they departed from airport after 2 hours and 30 min approximately. We were told that there is no space to keep luggage hand carries so keep them between your legs, this is against the law to keep the luggage in legs which can create trouble in case of emergency 🚨. The seats were so cheap quality that we had pain in back, I will never use my return flight to Oman even if it’s non refundable and I will never advise anyone to use the airline, being Incharge of 300 staff at Oman, I would not advise single people person to use my country flag airline, I don’t want them to see the incompetence of our institution, I wish I could have supported my country airline, but this is a disaster airline ever I have seen in my life. Trust me everyone do not risk your lives for less money. I wish they sell the airline and it become an airline where great people fly with.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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shahkar k wrote a review 13 Apr
Abu Dhabi, United Arab Emirates1 contribution
Abu Dhabi - Islamabad
International
Never ever trust this airline, they delayed upto 4 days the flight. No customer support you have to call and wait 30-40mins calling nobody will bother to serve you.. better to pay extra to any other airline not to waste your time.. Non sense management.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dawood A wrote a review 9 Apr
1 contribution
Lahore - Riyadh
International
Cons: Seats didn't recline (They were supposed to according to the airline) The in flight entertainment didn't work. Loads of turbulence . Bland and dry biryani. Seat was hard and uncomfortable. Pros : flight attendants were helpful and kind. Served me orange juice at the start of the flight . Bathrooms were clean. Overall the journey was average . I didn't like it but didn't hate it. Solid 2 out of 5.
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Date of travel: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Autumn F wrote a review Mar 2024
1 contribution
Lahore - Toronto
International
Worst customer service i ever had. Would not travel again with this pathetic airline nor recommend anyone else. Specifically the staff in Lahore.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Soban K wrote a review Mar 2024
1 contribution
Islamabad - Karachi
Domestic
Terrible Terrible service. Lost my baggage, rubbish uneducated staff, so unprofessional, i wish they get banned for life.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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delayed flight upto 4 days
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Imbarco, senza tunnel, per il volo Karachi- Bangkok con proseguimento su Manila. Diapositiva resa digitale. Cliccare sulla foto per vederla come scattata.
49 Helpful votes
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Foto scattata dal volo Karachi - Atene con proseguimento per Roma, compagnia Pakistan International Airlines. Simpatica linea aerea con cui più volte sono stato in estremo oriente cambiando aereo a Karachi con stop più o meno lungo. Nella foto di primo mattino col sole sul reattore, le montagne del Belucistan nella parte sudoccidentale del Pakistan. Diapositiva resa digitale. Cliccare sulla foto per vederla come scattata.
48 Helpful votes
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2 Helpful votes
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nayyar hayat k wrote a tip 15 Apr
"Any other airline is it axcept PIA "
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Dawood A wrote a tip 9 Apr
"If your child who is under 12 travelling alone . Do not let him. Try another airline but PIA is not okay for children alone. (I was one)"
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Ibaad wrote a tip Feb 2024
"Get everything in hard copy because they don’t consider mobile and e-visa. If you are not Sindhi, please learn, that will help. "
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Sabaun K wrote a tip Jan 2024
"The Tip will be ,if you really want to have a comfortable and respectful trip avoid this airline"
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Muhammad D wrote a tip Jan 2024
"Don't even go in this airline"
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ReturnOne-WayMulti-city
Depart
Fri, 03/05
Return
Fri, 10/05
Travellers
1, Economy