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MIAT Mongolian Airlines


163 reviews
Headquarters: MIAT building Buyant-Ukhaa 45, Ulaanbaatar 210134 Mongolia 011 976 11 32 2144 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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163 Reviews from our TripAdvisor Community

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163 reviews from our community

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Showing 83: English reviews
Glasgow, United Kingdom
Level 6 Contributor
178 reviews
86 helpful votes
Reviewed 9 August 2016

A spotlessly clean and modern 767 aircraft. Legroom was ample even for a tall guy like me! Service was very good however forget the food it was pretty dreadful I am afraid. Buy a sandwich and take it with you! The movies were excellent and plenty to choose from. I connected with an Air France flight to my final destination...

Date of travel: August 2016
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International Economy Ulaanbaatar - Berlin

Helpful?
Thank ColonelMonty
Melbourne, Victoria, Australia
Level 6 Contributor
120 reviews
41 helpful votes
Reviewed 7 August 2016

For a small airline, I am pleased with its services and operation. Cabin crews are friendly and attentive. Announcement on board is fine. Food is so-so.

Date of travel: July 2016
Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank N0madatlarge
Dubai, United Arab Emirates
Level 6 Contributor
123 reviews
74 helpful votes
Reviewed 4 August 2016

Thanks to MIAT and crew for an excellent flight onboard a spotless 767 on flight OM 2231. Look forward to travelling with you again!

Date of travel: August 2016
North Asia Business Class Ulaanbaatar - Beijing
Helpful?
Thank Maverijk
Perth, Australia
Level 4 Contributor
28 reviews
4 helpful votes
Reviewed 4 August 2016

Having never flown with this airline before I was a bit nervous but there was no need. The seats were very comfortable and the meal was one of the best economy class meals I have had in a long time. The staff were incredibly friendly without being overbearing.

Date of travel: March 2016
Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank Robin W
Ulaanbaatar
Level 6 Contributor
381 reviews
321 helpful votes
Reviewed 4 August 2016

I travel frequently on MIAT between Ulaanbaatar and Hong Kong as there are three flights each week. Flights usually depart on time, and are clean and comfortable. Flight attendants are professional and courteous but the food is only one step up from being inedible. The in-flight movie is usually some ancient American re-run that passengers are almost guaranteed to have...

Date of travel: July 2016
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Asia Economy Ulaanbaatar - Hong Kong

Helpful?
Thank Dan M
Level 2 Contributor
6 reviews
Reviewed 28 July 2016

Its not that bad, the staff were fine, not like the bad experience I had with rude staff with the Royal Jordanian airline, BUT, the flight was delayed from Berlin to Mongolia, so I found myself waiting at Berlin tegel for an extra 5 hours.

Date of travel: August 2015
International Economy Berlin - Ulaanbaatar
Helpful?
Thank sinbad b
Ulaanbaatar, Mongolia
Level 4 Contributor
26 reviews
24 helpful votes
Reviewed 13 July 2016

A small airline with potential to grow and supported by a modern approach. Flown to ICN on a 738 and 767 and as the rest of the fleet, planes are relatively new. Good legroom and honest in flight service. Staff is attentive while ground service could definitely be better and friendlier at check-in. Timeliness is excellent. While the overall experience...

Date of travel: June 2016
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North Asia Economy Ulaanbaatar - Seoul

Helpful?
Thank Roberto370
Manila, Philippines
Level 6 Contributor
383 reviews
147 helpful votes
Reviewed 6 July 2016

Clean aircraft, courteous and helpful crews, in flight meals and timely departure and arrival. A Great experience for me and my companions.

Date of travel: August 2015
Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank Joel D
Shanghai, China
Level 6 Contributor
500 reviews
116 helpful votes
Reviewed 1 July 2016

A great airline- departs on time and actually a lot cheaper than the other fights hence why I picked it. Not a lot of people were on the flight so it was a comfortable flight- right on time. Nice staff and great flight

Date of travel: November 2015
Asia Economy Beijing - Ulaanbaatar
Helpful?
Thank WMBandit
San Francisco, California
Level 3 Contributor
22 reviews
19 helpful votes
Reviewed 1 June 2016

I flew from San Francisco California to Ulaanbator Mongolia and back and experienced a 22 hour flight delay on the outbound journey and cancelled flight on return journey. 4 May 2016: Miat flight from Seoul, Korea delayed by 22 hours. Was put in nice hotel with meals but I lost one full day in Ulaanbaator. 14 May 2016: Miat flight...

Date of travel: May 2016
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International Economy San Francisco - Ulaanbaatar

Helpful?
Thank krysten t
See travel tips for airlines
“Try to get seating close to the front of the aircraft and dont carry a lot of hand luggage will never be any storage space in overhead bins”
rcameron2018, 17 Dec 2018 | Read review
“Arrive at ULN early. The airport is dead at night. Make sure they give you telephone numbers to call if you have baggage issues.”
transkript, 20 Sep 2018 | Read review
“If flying during daylight, ask for the wi Dow seat”
Ph0enix2014, 17 May 2018 | Read review
“bring your own entertainment”
cheetpo, 16 Jan 2018 | Read review
“Allow a bit of extra time in Hong Kong, as the MIAT terminal is a little distance from check-in..”
Dino23theBay, 10 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About MIAT Mongolian Airlines
The country's national airline, MIAT Mongolian Airlines (OM) is headquartered in the capital city of Ulaanbaatar and operates from a hub at Chinggis Khaan International Airport (ULN). Scheduled passenger service is available to about 10 destinations, including points in China, Germany, Hong Kong, Japan, Russia and South Korea. Charter flights are also available to other destinations. MIAT Mongolian Airlines also has codeshare agreements with Aeroflot (SU) and Korean Air (KE). Its fleet of five aircraft includes three Boeing 737-800 and two Boeing 767-300ER planes.
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