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MIAT Mongolian Airlines


161 reviews
Headquarters: MIAT building Buyant-Ukhaa 45, Ulaanbaatar 210134 Mongolia 011 976 11 32 2144 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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161 Reviews from our TripAdvisor Community

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161 reviews from our community

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Showing 81: English reviews
Beijing, China
Level 6 Contributor
2,769 reviews
1,202 helpful votes
Reviewed 8 October 2017

I read the reviews and wasn’t looking forward to my flight to Mongolia aboard MIAT. However, the flight wasn’t bad at all. It was a short 2 hour and 15 minute flight but I was given a drink, a snack and a meal. The meal wasn’t very delicious at all but it wasn’t horrible. The surprising thing was how much...

Date of travel: October 2017
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Asia Economy Beijing - Ulaanbaatar

Helpful?
1 Thank Daniel A
Zhongshan, China
Level 6 Contributor
117 reviews
33 helpful votes
Reviewed 3 October 2017

This flight was surprisingly comfortable. Even in economy class, the chairs were comfortable, the leg room was a lot, and the food they serve was actually quite good. The flight attendants are actually attentive, and provide good customer service. Ground check in was efficient as well.

Date of travel: September 2017
Asia Economy Tokyo - Ulaanbaatar
Helpful?
1 Thank gillurien
Los Angeles, California
Level 6 Contributor
294 reviews
262 helpful votes
Reviewed 2 September 2017 via mobile

Got to UB Airport Standing to check in for my flight Customer Service said that the next checkin is free please go checkin in Got there Staff said to me cannot you see this is not the checkin for your flight I said yes but your colleague asked me to Checkin here So she started shouting at me told me...

Date of travel: October 2016
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North Asia Economy Ulaanbaatar - Seoul

Helpful?
2 Thank galactictraveler
Kuranda, Australia
Level 5 Contributor
62 reviews
15 helpful votes
Reviewed 1 September 2017

Easy enough check-in though I had to pay excess baggage, they seem very hot on this aspect unfortunately. Plane was fine, legroom OK, service quite good, and the flight went quite well and was on time.

Date of travel: June 2017
Asia Economy Tokyo - Ulaanbaatar
Helpful?
Thank oreornis
Beijing, China
Level 6 Contributor
143 reviews
48 helpful votes
Reviewed 29 August 2017

The flight attendants were friendly and efficient. The ground staff could use a bit more training, but the issue we had might have been a language problem (we could not speak Mongolian).

Date of travel: July 2017
Asia Economy Beijing - Ulaanbaatar
Helpful?
Thank yasubec
Brisbane, Australia
Level 6 Contributor
149 reviews
59 helpful votes
Reviewed 29 August 2017

MIAT they do okay, not the friendliest service but they get the job done. Being one of the few airlines flying into Mongolia there is not to much choice

Date of travel: August 2017
Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank ReeceHenry
Beijing
Level 5 Contributor
61 reviews
32 helpful votes
Reviewed 29 August 2017

Mongolian was better than I thought though their 767 is pretty old on the inside. No modern entertainment systems. The seats are quite comfortable and the cabin service was friendly and professional. The food is awful. I eat just about anything but I didn't even open the dinner I was served. Air China is better but a lot more expensive...

Date of travel: August 2017
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North Asia Economy Ulaanbaatar - Beijing

Helpful?
1 Thank Richard F
Beijing, China
Level 6 Contributor
313 reviews
84 helpful votes
Reviewed 29 August 2017 via mobile

We choose this airline for a recent trip from Beijing to Ullanbaatar because a coworker recommended it. He mentioned that this airline is always on time and since we were traveling late in the evening we did not want to have any delays. We got served some simple food and drinks. They had both soft drinks and wine.

Date of travel: August 2017
Asia Economy Beijing - Ulaanbaatar
Helpful?
Thank iristaletta
Austin, Texas
Level 4 Contributor
24 reviews
9 helpful votes
Reviewed 29 August 2017

Took a flight from Moscow to join up with our group in Ulaanbaatar, Mongolia on MIAT Mongolian Airlines. The gate staff were extremely polite and helpful; the plane BEYOND clean and the flight attendants professional, friendly and accommodating. It's wonderful to get to an airport, be greeted with smiles, enter a plane so clean you think it's brand new, and...

Date of travel: June 2017
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International Business Class Moscow - Ulaanbaatar

Helpful?
1 Thank OKwight
Vernon Hills, Illinois
Level 6 Contributor
177 reviews
91 helpful votes
Reviewed 29 August 2017

My son and had the pleasure of flying on MIAT 301 on May 20 2017. The weather was raining as we left ULN. It was a Boeing 767-300. The crews were most professional. The service was good, the pilots gave us a smooth and safe ride. The flight attendants were most courteous. We left on time and arrived on time,...

Date of travel: May 2017
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North Asia Economy Ulaanbaatar - Seoul

Helpful?
Thank 767captlarry
See travel tips for airlines
“Arrive at ULN early. The airport is dead at night. Make sure they give you telephone numbers to call if you have baggage issues.”
transkript, 20 Sep 2018 | Read review
“If flying during daylight, ask for the wi Dow seat”
Ph0enix2014, 17 May 2018 | Read review
“bring your own entertainment”
cheetpo, 16 Jan 2018 | Read review
“Allow a bit of extra time in Hong Kong, as the MIAT terminal is a little distance from check-in..”
Dino23theBay, 10 Jan 2018 | Read review
“I will do it again.”
TravellerQQQ, 4 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About MIAT Mongolian Airlines
The country's national airline, MIAT Mongolian Airlines (OM) is headquartered in the capital city of Ulaanbaatar and operates from a hub at Chinggis Khaan International Airport (ULN). Scheduled passenger service is available to about 10 destinations, including points in China, Germany, Hong Kong, Japan, Russia and South Korea. Charter flights are also available to other destinations. MIAT Mongolian Airlines also has codeshare agreements with Aeroflot (SU) and Korean Air (KE). Its fleet of five aircraft includes three Boeing 737-800 and two Boeing 767-300ER planes.
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