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MIAT Mongolian Airlines


137 reviews
Headquarters: MIAT building Buyant-Ukhaa 45, Ulaanbaatar 210134 Mongolia 011 976 11 32 2144 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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137 Reviews from our TripAdvisor Community

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137 reviews from our community

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Showing 73: English reviews
2 reviews
4 helpful votes
Reviewed 2 weeks ago

Arrived 3 hours earlier ( 6 am) to the airport to find out the flight was delay ( from screen infos) . As i had to be in Berlin that same day, i asked for more infos. The only thing all agents presents could say is " wait". No english speaker from that company. we waited 5 hours without any...

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International Economy Ulaanbaatar - Berlin

Helpful?
1 Thank Marion C
Jakarta, Indonesia
2 reviews
1 helpful vote
Reviewed 5 July 2018 via mobile

My friend’s luggage was not arriving with her. Her luggage arrived in the next day. When we told this happened to our guide in UB she said it’s normal, often happens. Not only her baggege left in Beijing but some passengers as well. In general, flight are fun and on time.

Asia Economy Beijing - Ulaanbaatar
Helpful?
Thank ErykahBlack
Hong Kong, China
Level 6 Contributor
199 reviews
48 helpful votes
Reviewed 15 June 2018

Cathay Dragon was on this flight, but this was MIAT's flight. Did not advance online check in but still got decent seats. Standard seats ok, no screen just like low cost carriers. Food was ok for a under 4hrs flight.

Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank Sam W
Beijing, China
1 review
Reviewed 12 June 2018

I had a bad experience and I didn't even fly MIAT airlines. I missed my flight to Ulaanbaatar, Mongolia from Beijing at 1:40am in the morning, as I arrived and there were no staff from MIAT airlines to a) help with check-in, or b) direct me to get onto the next flight or get reimbursed for the flight. Not one...

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Asia Economy Beijing - Ulaanbaatar

Helpful?
Thank fierybluelotus
Mangalore, India
Level 2 Contributor
7 reviews
6 helpful votes
Reviewed 22 May 2018

Nice clean aircraft, good service. The food was good too with an option of chicken or beef for non vegetarians

Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank Harish0959
Brisbane, Australia
Level 6 Contributor
93 reviews
16 helpful votes
Reviewed 18 May 2018

A very short flight of just over 2 hours. Cold snack served, totally forgettable, no entertainment, nothing in English

North Asia Economy Ulaanbaatar - Beijing
Helpful?
Thank Ph0enix2014
Level 1 Contributor
3 reviews
Reviewed 8 March 2018

Another great flight with MIAT Mongolian Airlines. Check-In, staffs and stewardess are kindly.If you not sure about this airline. No doubt it's best Mongolian airline.

Southeast Asia Economy Ulaanbaatar - Bangkok
Helpful?
Thank Sambuu-Yondon
Ulaanbaatar, Mongolia
Level 6 Contributor
126 reviews
48 helpful votes
Reviewed 22 February 2018

Flying direct to Bangkok from Ulaanbaatar was a real joy when compared to changing planes in Beijing. The service was excellent and the food was very edible (Air China take note).

Southeast Asia Economy Ulaanbaatar - Bangkok
Helpful?
1 Thank Trevor S
Villecomtal-sur-Arros, France
Level 5 Contributor
55 reviews
12 helpful votes
Reviewed 3 February 2018

an excellent flight on a very new aircraft, full entertainment system on seat-back, good drink and meals service.

North Asia Economy Ulaanbaatar - Seoul
Helpful?
Thank Keith L
Tokyo, Japan
Level 3 Contributor
12 reviews
6 helpful votes
Reviewed 1 February 2018

First time on this airline. Was a little unsure but a wonderful surprise! From check-in, to staff to on board crew and helping with a quick connection things could not be better! 10 out of 10.

Asia Economy Beijing - Ulaanbaatar
Helpful?
Thank Wattetiparoch
See travel tips for airlines
“If flying during daylight, ask for the wi Dow seat”
Ph0enix2014, 17 May 2018 | Read review
“bring your own entertainment”
cheetpo, 16 Jan 2018 | Read review
“Allow a bit of extra time in Hong Kong, as the MIAT terminal is a little distance from check-in..”
Dino23theBay, 10 Jan 2018 | Read review
“I will do it again.”
TravellerQQQ, 4 Dec 2017 | Read review
“Avoid at all cost”
Akxsel, 15 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About MIAT Mongolian Airlines
The country's national airline, MIAT Mongolian Airlines (OM) is headquartered in the capital city of Ulaanbaatar and operates from a hub at Chinggis Khaan International Airport (ULN). Scheduled passenger service is available to about 10 destinations, including points in China, Germany, Hong Kong, Japan, Russia and South Korea. Charter flights are also available to other destinations. MIAT Mongolian Airlines also has codeshare agreements with Aeroflot (SU) and Korean Air (KE). Its fleet of five aircraft includes three Boeing 737-800 and two Boeing 767-300ER planes.
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