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MIAT Mongolian Airlines


158 reviews
Headquarters: MIAT building Buyant-Ukhaa 45, Ulaanbaatar 210134 Mongolia 011 976 11 32 2144 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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158 Reviews from our TripAdvisor Community

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158 reviews from our community

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Showing 78: English reviews
Level 3 Contributor
12 reviews
Reviewed 3 days ago
NEW

Round trip Beijing - Ulan Bataar. Non-descript average airline in terms of service and friendliness. Return flight was delayed 3 hours but there may have been good reason. We didn't understand the announcements. Chinggis Khan International Airport is small and dated with limited food options so it was not an ideal place to hang out for three hours.

Asia Economy Beijing - Ulaanbaatar
Helpful?
Thank carlc256
Ulaanbaatar, Mongolia
Level 4 Contributor
21 reviews
15 helpful votes
Reviewed 20 September 2018

My daughter and I had booked a long trip from New Delhi to Ulaanbaatar, via Hong Kong, an a 12 hour layover became a 24 hour layover. While the first leg of the flight till HK is a code share flight and operated by Cathay Pacific, the second leg was operated by MIAT. Although the airlines handled it relatively well...

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Asia Economy New Delhi - Ulaanbaatar

Helpful?
Thank transkript
Kathmandu, Nepal
Level 3 Contributor
4 reviews
3 helpful votes
Reviewed 18 September 2018 via mobile

Mongolian Airlines (MIAT) often gets somewhat of a bad reputation. It's true that it is a low budget carrier, that means you don't have a lot of extras on the flight, but I found it friendly, well organised, and good value. This seating was a little bit uncomfortable because there was very little space, but the food was good. People...

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Asia Economy Seoul - Ulaanbaatar

Helpful?
1 Thank bluehorizons2015
Tokyo, Japan
Level 4 Contributor
17 reviews
5 helpful votes
Reviewed 18 September 2018 via mobile

Stuff's are very helpful and kind food quality is quite high. One of my favorite airline. Pilots are very experienced. Always feel safe.Thankyou so much Miat.

Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank NaraaN6
Las Vegas, Nevada
Level 6 Contributor
774 reviews
133 helpful votes
Reviewed 22 August 2018 via mobile

The plane was a 737-800, in good condition. Seats were comfortable. Staff were very friendly and polite. They served a good meal. Before landing they served a pizza that was very good. Baggage upon arrival arrived fast. I would highly recommend the airline.

Asia Economy Tokyo - Ulaanbaatar
Helpful?
1 Thank wolf3728
2 reviews
5 helpful votes
Reviewed 1 August 2018

Arrived 3 hours earlier ( 6 am) to the airport to find out the flight was delay ( from screen infos) . As i had to be in Berlin that same day, i asked for more infos. The only thing all agents presents could say is " wait". No english speaker from that company. we waited 5 hours without any...

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International Economy Ulaanbaatar - Berlin

Helpful?
2 Thank MarionC1898
Jakarta, Indonesia
2 reviews
2 helpful votes
Reviewed 5 July 2018 via mobile

My friend’s luggage was not arriving with her. Her luggage arrived in the next day. When we told this happened to our guide in UB she said it’s normal, often happens. Not only her baggege left in Beijing but some passengers as well. In general, flight are fun and on time.

Asia Economy Beijing - Ulaanbaatar
Helpful?
1 Thank ErykahBlack
Hong Kong, China
Level 6 Contributor
205 reviews
65 helpful votes
Reviewed 15 June 2018

Cathay Dragon was on this flight, but this was MIAT's flight. Did not advance online check in but still got decent seats. Standard seats ok, no screen just like low cost carriers. Food was ok for a under 4hrs flight.

Asia Economy Hong Kong - Ulaanbaatar
Helpful?
1 Thank Sam W
Beijing, China
1 review
3 helpful votes
Reviewed 12 June 2018

I had a bad experience and I didn't even fly MIAT airlines. I missed my flight to Ulaanbaatar, Mongolia from Beijing at 1:40am in the morning, as I arrived and there were no staff from MIAT airlines to a) help with check-in, or b) direct me to get onto the next flight or get reimbursed for the flight. Not one...

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Asia Economy Beijing - Ulaanbaatar

Helpful?
3 Thank fierybluelotus
Mangalore, India
Level 2 Contributor
7 reviews
6 helpful votes
Reviewed 22 May 2018

Nice clean aircraft, good service. The food was good too with an option of chicken or beef for non vegetarians

Asia Economy Hong Kong - Ulaanbaatar
Helpful?
Thank Harish0959
See travel tips for airlines
“Arrive at ULN early. The airport is dead at night. Make sure they give you telephone numbers to call if you have baggage issues.”
transkript, 20 Sep 2018 | Read review
“If flying during daylight, ask for the wi Dow seat”
Ph0enix2014, 17 May 2018 | Read review
“bring your own entertainment”
cheetpo, 16 Jan 2018 | Read review
“Allow a bit of extra time in Hong Kong, as the MIAT terminal is a little distance from check-in..”
Dino23theBay, 10 Jan 2018 | Read review
“I will do it again.”
TravellerQQQ, 4 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About MIAT Mongolian Airlines
The country's national airline, MIAT Mongolian Airlines (OM) is headquartered in the capital city of Ulaanbaatar and operates from a hub at Chinggis Khaan International Airport (ULN). Scheduled passenger service is available to about 10 destinations, including points in China, Germany, Hong Kong, Japan, Russia and South Korea. Charter flights are also available to other destinations. MIAT Mongolian Airlines also has codeshare agreements with Aeroflot (SU) and Korean Air (KE). Its fleet of five aircraft includes three Boeing 737-800 and two Boeing 767-300ER planes.
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