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Malaysia Airlines


6,068 reviews
Headquarters: 3/F, Admin Bldg 1, MAS Complex Sultan Abdul Aziz Shah Airport, Subang Jaya 47200 Malaysia 011 60 1-300-88-3000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,068 Reviews from our TripAdvisor Community

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6,068 reviews from our community

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Showing 5,039: English reviews
Caversham, United Kingdom
Level 4 Contributor
48 reviews
12 helpful votes
Reviewed today
NEW

This was my first time flying Malaysian Airlines and was pleasantly surprised. The cabin crew were very pleasant, the plane was spotless and had reasonable legroom. The only let down was the food that was truely terrible and left by many passengers

Date of travel: March 2019
Domestic Economy Sandakan - Kuching
Helpful?
Thank frequenttraveller351
Hereford, United Kingdom
Level 3 Contributor
9 reviews
3 helpful votes
Reviewed today
NEW

We upgraded to Premium Economy a couple of weeks before the 13 and a half hour flight. The extra leg room and position on the plane made the additional cost really worth it. Malaysian Airlines is one of the only airlines that can organise my wife's special meals. She is a coeliac and has an allergy to eggs. Malaysian Airways...

Date of travel: February 2019
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International Economy London - Kuala Lumpur

Helpful?
Thank Richard D
Bali, Indonesia
Level 6 Contributor
97 reviews
30 helpful votes
Reviewed today
NEW
via mobile

I had a really nice experience flying Malaysia Airlines to Phuket from Bali, connecting through KL. The flights were on time and comfortable. Cheapest flight I could find as well. I would definitely fly them again.

Date of travel: March 2019
Southeast Asia Economy Denpasar - Phuket
Helpful?
Thank OtterWynn
Level 5 Contributor
55 reviews
29 helpful votes
Reviewed today
NEW

Haven't flown them for a while and missed my Lion air flight because the liars closed the check in desk 1 hour before when the ticket said 45 mins. Needed to get back and MH was surprisingly cheap one way last minute. Left late but arrived on time, but at T3 omg what a long walk and then immigration systems...

Date of travel: March 2019
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Southeast Asia Business Class Kuala Lumpur - Jakarta

Helpful?
Thank stephenparkyellow
Melbourne, Australia
Level 4 Contributor
28 reviews
4 helpful votes
Reviewed yesterday
NEW

The trip from Melbourne to Kuala Lumpur with Malaysian airlines got off to a very frustrating start at the airport where anyone who had already checked in online was stuck in a very lengthy queue trying to drop of our bags while staff at the counter basically ignored us and gave priority to those who had not checked in online....

Date of travel: February 2019
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International Economy Melbourne - Kuala Lumpur

Helpful?
1 Thank Robert L
Level 6 Contributor
210 reviews
62 helpful votes
Reviewed yesterday
NEW

For the flagship lounge of Malaysia Airlines, the access to the Golden Lounge is confusing for a start. Used it twice in the last four weeks - way out and back from Auckland. I used the 'First Class' section which is quiet and seldom filled. The staff are courteous and there is an alacarte dining area. The choice could be...

Date of travel: February 2019
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International Business Class Kuala Lumpur - Auckland

Helpful?
Thank RVBurrells
Los Angeles, California
Level 6 Contributor
142 reviews
57 helpful votes
Reviewed yesterday
NEW

This applies to our overall impression of the airline considering all 4 segments of the flight (outbound/inbound MNL-KUL-SIN). We were a party of 3 adults flying MH for the first time. We decided to try out this airline despite having the quicker direct flights available between MNL and SIN because of the significantly lower redemption points needed using Chase Ultimate...

Date of travel: February 2019
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Southeast Asia Economy Manila - Singapore

Helpful?
1 Thank Pccla74
Level 6 Contributor
210 reviews
62 helpful votes
Reviewed 2 days ago
NEW

Flew MH after a while as they offered me a convenient connection to Auckland at a good price. They fly an Airbus 330 to Auckland, which was a hand me down aircraft from the Air Berlin fleet. Cozy business class (I think was less than 20 seats) but much space has been wasted on the layout. Seat (which turned in...

Date of travel: February 2019
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International Business Class Kuala Lumpur - Auckland

Helpful?
1 Thank RVBurrells
Royal Tunbridge Wells, United Kingdom
Level 3 Contributor
16 reviews
16 helpful votes
Reviewed 2 days ago
NEW
via mobile

The flight was good, the cabin crew are super friendly, professional and smartly dressed/groomed. The onboard offerings seemed strange, crossiant with either a chicken or tuna filling???? Felt more than water could have been offered for this flight, but it was suffiecent.

Date of travel: March 2019
Southeast Asia Economy Phuket - Kuala Lumpur
Helpful?
Thank ryga85J
Crawley, United Kingdom
Level 6 Contributor
207 reviews
90 helpful votes
Reviewed 2 days ago
NEW

Throughly enjoyed flying my first time with Malaysian after being a bit sceptical. Happy crew, comfortable seat, enough legroom, good meal followed by Hagen Daz Ice Cream

Date of travel: March 2019
Southeast Asia Economy Hong Kong - Kuala Lumpur
Helpful?
Thank Neil M
See travel tips for airlines
“The three rows of premium economy are worthwhile booking prior to the flight.”
RichardD421, 24 Mar 2019 | Read review
“Its Malaysian”
stephenparkyellow, 24 Mar 2019 | Read review
“Perhaps try to upgrade from economy”
195carolynb, 19 Mar 2019 | Read review
“Ongoing flight to Langkawi could be dealt with better to tell passengers where to go as it is a tight transfer”
17sharni17, 19 Mar 2019 | Read review
“Book at least 4-5 months in advance to get the best price and schedule”
jodi1728, 18 Mar 2019 | Read review
Show next 5 travel tips 5 of 10
About Malaysia Airlines
The flag carrier of the country of Malaysia, Malaysia Airlines (MH) flies non-stop to about 60 destinations. These include points within Malaysia, as well as international destinations in Asia, Australia, Europe, the Middle East and New Zealand. The airline's fleet features aircraft with three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. Malaysia Airlines operates two primary hubs at Kuala Lumpur International Airport (KUL) and Kota Kinabalu International Airport (BKI), as well as a secondary hub at Kuching International Airport (KIA). The airline is part of the oneworld alliance, and also has codeshare agreements with about 30 other carriers.
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