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Lufthansa


25,354 reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany 011 49 69 86799799 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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25,354 Reviews from our TripAdvisor Community

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25,354 reviews from our community

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Showing 11,798: English reviews
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Took that flight while travelling back. Seats are comfortable, stewards were very nice. Meals were OK, as well as selection of soft drinks. Last but not least - flight was on time both on departure and arrival.

Date of travel: November 2018
International Economy New York City - Frankfurt
Helpful?
Thank VlodymyrG
Bowen Island, Canada
Level 4 Contributor
42 reviews
4 helpful votes
Reviewed today
NEW

A long flight with a stop over in Frankfurt but it was surprisingly comfortable. Food and drink were provided throughout the flight. We were allowed two large bags each which meant we were able to bring lots of gifts for the school children

Date of travel: March 2018
International Economy Vancouver - Nairobi
Helpful?
Thank CatPat225
London, United Kingdom
Level 3 Contributor
23 reviews
26 helpful votes
Reviewed today
NEW

While other airlines were delayed due to the bad weather or other isues, Lufthansa boarded on time and was pushed back from the piper on time. Cabin service on the 0630 flight was simple, edible, and most welcome. On the return flight I was in busioness - forward of acurtain - and was served dinner which was also most welcome...

Date of travel: November 2018
More 
Europe Economy London - Frankfurt

Helpful?
Thank stevenlowder
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed today
NEW

After flying through Frankfurt on Air Canada (which had one of the worst meals I've had on Air Canada...and that's saying something), I was pleasantly surprised by the meal. The in-flight entertainment was good too. The only hitch with Lufthansa recently was problems transferring through their Frankfurt hub...but that is not Lufthansa's fault.

Date of travel: November 2018
International Economy Frankfurt - Toronto
Helpful?
Thank David F
Monte-Carlo, Monaco
Level 2 Contributor
5 reviews
Reviewed today
NEW
via mobile

My wife and I flew on flight LH773 from Bangkok to Frankfurt, as I interned the plane I asked the staff the if the saw an empty and comfortable seat for my 5 and half months pregnant wife to let me know cause my wife was feeling bad and needed ( if possible ) to rest a little bit and...

Date of travel: December 2018
More 
International Economy Bangkok - Frankfurt

Helpful?
Thank FedericoA482
Mariehamn, Finland
Level 6 Contributor
125 reviews
17 helpful votes
Reviewed today
NEW

Stockholm - Munich - Miami and back for under 3000 SEK. I did fly with only hanbaggage, but that was unbeateble.. Service was good as well and nice to fly the A380 over the Atlantic. Highly recommend..

Date of travel: November 2018
International Economy Stockholm - Miami
Helpful?
Thank Jan_Bergendahl
New York City, New York
Level 6 Contributor
350 reviews
149 helpful votes
Reviewed today
NEW
via mobile

This is my second time flying with Lufthansa and on this route. This was one segment of a round trip JFK to Budapest trip with connections in Frankfurt. This airline has really improved their service standards from where it was when I flew with them a year prior. This time they added some new airplanes to their fleet. On this...

Date of travel: December 2018
More 
Europe Economy Budapest - Frankfurt

Helpful?
Thank D0nly1
Seabeck
Level 6 Contributor
291 reviews
125 helpful votes
Reviewed today
NEW

I am used to the German service on board which most of the time is a bit distant. What I do not understand is, that Lufthansa changed their seats a while back and made them even more uncomfortable than the old ones. You either play with your neighbors feet or you sit very uncomfortably. Moving just the back of the...

Date of travel: November 2018
More 
International Business Class Seattle - Frankfurt

Helpful?
Thank Wala69
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed today
NEW

Great price! Food and drinks during in all flights (there was a transit through Frankfurt). Unfortunately there was a two hours delay for mechanical problem from Frankfurt to Iceland which cost us at the car rental to be charged extra for after hours service. The worst though was during the return from Frankfurt to Athens, one of the flight attendants...

Date of travel: November 2018
More 
Europe Economy Athens - Reykjavik

Helpful?
Thank timkGR
Toronto, Canada
Level 6 Contributor
280 reviews
75 helpful votes
Reviewed today
NEW

Very good and comfortable flight and service. Though I booked through Air Canada, the flight selected was their partner Lufthansa. The only issue there was that I was not able to take advantage of the priority service, or take advantage of access to the Maple Leaf lounge. Other than that, all was good, and Lufthansa was able to pre-book my...

Date of travel: December 2018
More 
International Premium Economy Toronto - Bonn

Helpful?
Thank ferreilo
See travel tips for airlines
“Leave lots of time to transfer at Frankfurt Airport”
davidfH8643CN, 10 Dec 2018 | Read review
“Stay away from restroom and serving areas.”
patriciaaQ8116DL, 9 Dec 2018 | Read review
“Remember - you can't change your seat after boarding if you want to seat near yours co traveler”
AlexYer, 9 Dec 2018 | Read review
“Business or First Class are worth the experience.”
518michaeli, 9 Dec 2018 | Read review
“do not fly with Lufthansa”
359lukaszz, 9 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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