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Korean Air


3,290 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,290 Reviews from our TripAdvisor Community

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3,290 reviews from our community

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Showing 1,883: English reviews
Mumbai, India
Level 1 Contributor
4 reviews
9 helpful votes
Reviewed 2 days ago
NEW

If you are traveling from mumbai to japan one should go via korean airways to soul as there is no direct flight to mumbai from japan and u cover one more country in same price

North Asia Economy Mumbai - Seoul
Helpful?
Thank Life1991
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed 3 days ago
NEW

My flight from Seattle to Incheon to Ulaanbaatar was a comfortable one. But the best part of Korean Air flights is that they are always on-time and always comfortable. I am taller than most but even in economy I have room for my long legs. Most importantly to me, the airline has always worked with me through problems that I...

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International Economy Seattle - Ulaanbaatar

Helpful?
Thank Jeff D
Metro Manila, Philippines
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

This airline is very nice, the ambience, the crew, food, cleanliness of aircraft everything is almost perfect for me.

Asia Business Class Manila - Ulaanbaatar
Helpful?
Thank cjavier2018
Christiansburg, Virginia
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

I travel a lot for work and I am usually on a flight each week with American airlines or delta. I tell ya what, this is my first Korean air experience and I am very pleased and wish I could fly them all around the USA to. Even in economy I had nice leg room for the 20 some hours...

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International Economy Roanoke - Bangkok

Helpful?
Thank Brian L
Singapore, Singapore
Level 5 Contributor
36 reviews
10 helpful votes
Reviewed 3 days ago
NEW
via mobile

It was my first time with Korean Air, choose this airlines instead of Asiana simply bcs I’m frequent flyer of One World Alliance. Had an impression that Star Alliance is always better than One World, and this flight proved I’m right. Comparing with other national airlines like Singapore and Germany, both soft and hard products were much weaker, just average....

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North Asia Economy Singapore - Busan

Helpful?
Thank Adam_CWT
Level 6 Contributor
86 reviews
17 helpful votes
Reviewed 5 days ago
NEW

My return flights from Dubai to Seoul were average. The airline was ok and the checkin was pretty smooth. On board parts of the plane were not that tidy and the food was certainly not the best. In terms of service and comfort, there is no comparison when comparing against airlines such as Emirates, Qatar airways or Swiss as examples....

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International Economy Dubai - Seoul

Helpful?
Thank Cdmogulski
Las Vegas, Nevada
Level 4 Contributor
25 reviews
7 helpful votes
Reviewed 5 days ago
NEW
via mobile

The service was excellent. The planes are nice, seems like you have a little more leg room. The food was great. Also, they have a direct flight from Incheon to Las Vegas. I will fly them everytime in the future.

International Economy Phuket - Las Vegas
Helpful?
Thank Brian B
New York, New York, United States
2 reviews
2 helpful votes
Reviewed 5 days ago
NEW

Email to Korean Air: As a first time potential customer for Korean Air after flying on many numerous major airlines such as Emirates, Delta, American Airlines, ANA & Cathay Pacific. I decided to give Korean Air a try. Booking Reference: XXXXXX I have never been treated so disrespectful on my telephone call to 800-438-5000 on 8/9/18 8:38PM EST with Sally...

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International Economy New York City - Seoul

Helpful?
2 Thank DLeung92
Level 6 Contributor
409 reviews
69 helpful votes
Reviewed 6 days ago
NEW

Flew KE122 from SYD to ICN in business in August 2018. Skyteam Lounge at SYD wasn't too crowded. Breakfast options were relatively limited, but not too bad. Free Wi-Fi was available. KE122 was A330-300, 2-2-2 configuration. Although Seatguru says it's couple seats, it's all aisle access. So the best seat would be window seats with more privacy. On board breakfast...

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International Business Class Sydney - Seoul

Helpful?
2 Thank K T
Springfield, Virginia
Level 4 Contributor
32 reviews
5 helpful votes
Reviewed 6 days ago
NEW
via mobile

There are a few airlines that offer excellent service with delicious meals & free individual online entertainment at the palms of your hands, and it was all included in the airfare. Flying internationally I was taken care of even in the economy section. Thank you Korean Airlines for making my flight enjoyable! Recommend 1,000 times over.

International Economy Seoul - Honolulu
Helpful?
Thank Mdjuan
See travel tips for airlines
“It is a good airlines”
Life1991, 14 Aug 2018 | Read review
“Try to reserve a window seat in business class.”
950kt, 10 Aug 2018 | Read review
“Just really good service and airline”
johntF8553DY, 7 Aug 2018 | Read review
“Choose the Korean options for meals. The "American" choices are bland and weird. Never seen peas as a pizza topping before.”
CristinaP73, 6 Aug 2018 | Read review
“Make sure you sit in "New Economy"..... you'll be amazed by the legroom.”
MartijnTiemens, 6 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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