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Korean Air

Headquarters: Korean Air Operations Center, 1370 Gonghang-Dong, Seoul South Korea 157712
Overview
4.05,402 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Korean Air

Airline Alliance

SkyTeam
Headquarters: Korean Air Operations Center, 1370 Gonghang-Dong, Seoul South Korea 157712

Airline Summary

As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to about 15 domestic destinations and about 115 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 35 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Incheon International Airport (ICN) Terminal 2 and Seoul Gimpo International Airport (GMP).
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5402Reviews
2483Photos
100Tips

Reviews
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Mikael Ö wrote a review 21 Jul
4 contributions
Seoul - Shanghai
North Asia
Worst airline. So far 100% of the flights delayed an hour or more. What’s the problem!!! If possible I will choose another airline in the future.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Min Y wrote a review 20 Jul
2 contributions
Washington DC - Seoul
International
I fly often on international flights. Korean air has one of the best customer service, friendly staff, and food in business.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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steph1951 wrote a review 17 Jul
Adelaide, Australia13 contributions
London - Sydney
International
We were informed by Qantas that our flight was cancelled less than 24 hours before departure. Anxiety for me. I knew nothing about Korean. I would recommend to anyone, particularly discerning travellers. Beautiful plane, particularly the leg to Sydney. Good food, better than Qantas, superb staff, more space than we have had before in Business.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bana wrote a review 17 Jul
Los Angeles, California16 contributions
Phuket - Los Angeles
International
Terrible customer service!!! Harass me the entire flight over a seat that they placed me in that was broken and the seat would not go up!! Never will ever fly with them again!!! THE FOOD IS TRASH A WELL!!!!
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mgwapz wrote a review 14 Jul
1 contribution
Bangkok - Los Angeles
International
-I won’t recommend flying with korean air. -Not family friendly -Expect that u will not be seated together with ur family member even if you have minors! (Ridiculous) -they don’t make any effort to assign seats with family unlike other airlines -some rude flight attendants -11 hrs flight not seating beside my family was the longest, sad and most uncomfortable flight I’ve ever been. -not flying with them again -during our flight, saw some kids not seated with their parents, it was so sad and horrible experience. It could have been avoided if the airline just made efforts to assign family to be seated together. -I love korean drama, food and the 🇰🇷 but not korean air 👎
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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航空機です
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Mgwapz wrote a tip 14 Jul
"I won’t recommend Korean Air! Not family friendly! Horrible experience! Choose different airlines if possible "
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Mark B wrote a tip 7 Jul
"Best tip is stay away from this airline. "
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bruce w wrote a tip Jun 2024
"Pick a different airline carrier."
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Jun wrote a tip May 2024
"overall very good flight "
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veeleather wrote a tip May 2024
"i did pay for a prefered seat as i thought there was extra legroom looking at the normal economy seats i would say there had been no need "
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