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KLM Royal Dutch Airlines


21,991 reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands 011 31 20 474 7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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21,991 Reviews from our TripAdvisor Community

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21,991 reviews from our community

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Showing 10,505: English reviews
Catania, Italy
Level 6 Contributor
331 reviews
59 helpful votes
Reviewed today
NEW

Good company. It is also member of skyteam and allows to collect points on my card. Service is good and also meals are good.

International Economy Catania - Quito
Helpful?
Thank 160alessandrob
Prague, Czech Republic
Level 3 Contributor
15 reviews
Reviewed today
NEW

I am flying moustly with KLM (Delta) and its always Ok, I like their standards, clean plane, polite staff, vegetarian meal (pasta) option, nice entertainment. Schiphol is nice and easy airport for transfer. I never had troubles with luggage. They even helped me when I booked my flight on wrong date and cancelled it free till 24 hours. Realy good...

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International Economy Prague - New York City

Helpful?
Thank Mirka N
Level 3 Contributor
16 reviews
Reviewed yesterday
NEW

Could not fault our flight either from Inverness, or our return from Amsterdam. Both were totally punctual in departing and arriving. The staff on board were smart and cheerful 😀. Included a quick snack of cake, water and any other beverage free of charge. Clean and plenty of room fir your legs

Europe Economy Inverness - Amsterdam
Helpful?
Thank Adrian B
Edinburgh, United Kingdom
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed yesterday
NEW

Economy Edinburgh to Dubai. Food ok, seats a bit hard, in flight entertainment good. Staff are good and efficient polite. Juat felt my back side aching from seats, they really could be more comfortable. I know I travel economy but a comfy seat is little to ask.Just too hard. Will try Emirates next time, maybe they are better. I am...

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International Economy Edinburgh - Dubai

Helpful?
Thank Patrick T
1 review
Reviewed yesterday
NEW

It was my first time traveling with KLM, I loved it. Friendly and professional flight attendant. Very convenient that they all communicate in English. This was a plus for me. All went nice during my flight. I will choose again traveling with KLM.

International Economy Havana - Amsterdam
Helpful?
Thank ArduysC1
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

Cool Service- good pilots- good food. Considering the long flight, everything was done so that you don’t feel that it was so long

International Economy Frankfurt - San Jose
Helpful?
Thank Bogdan I
Weston-super-Mare, United Kingdom
Level 6 Contributor
1,726 reviews
789 helpful votes
Reviewed yesterday
NEW
via mobile

Told by KLM staff that flight would depart early. In fact departure was delayed They don’t know what they are doing Poor service They need to improve

Europe Economy Amsterdam - Bristol
Helpful?
Thank Albia-Newton
Geneva, Switzerland
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Disappointing that KLM is often delayed, especially if you are flying between October and March as this is the winter season. That means very strong winds in Amsterdam airport and poor visibility that causes often diversions and cancellations. I would not recommend KLM for a connecting flight and not for a late night flight as they get almost always delayed...

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Europe Economy Amsterdam - Canton of Geneva

Helpful?
Thank thestandard2018
Purmerend, The Netherlands
Level 6 Contributor
99 reviews
53 helpful votes
Reviewed yesterday
NEW

To avoid the usual chaos during boarding at Hato Airport Curaçao I had booked the KLM Private Boarding option in advance. After a relaxed stay in the lounge of the Jet Centre Curaçao where all the paperwork was handled, a staff member brought me with a private car to the aircraft and escorted me to the empty plane. It was...

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International Business Class Curacao - Amsterdam

Helpful?
Thank huib
British Columbia, Canada
Level 5 Contributor
89 reviews
15 helpful votes
Reviewed 2 days ago
NEW

First time flying with KLM. Very impressed with the service, the comfort of the seats and the food. The infotainment system was state of the art. I was in Economy Comfort which I would recommend to anyone. First time flying in a Dreamliner; what a magnificent aircraft. I fly lots and this is now my favorite bird. What a classy...

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International Economy Calgary - Amsterdam

Helpful?
Thank 997jerrye
See travel tips for airlines
“Don’t be the last to board, otherwise you may not find storage for your luggage”
R4889NNadrianb, 9 Dec 2018 | Read review
“Just sit back and enjoy your flight.”
EagleG, 8 Dec 2018 | Read review
“Just as with every flight: bring earplugs, an extra pillow and a reusable water bottle”
annadR8300VT, 8 Dec 2018 | Read review
“Good flight routing and availability of flights around the world.”
pmh04, 7 Dec 2018 | Read review
“I always try to book the seat in advance..the first row behind economy plus has my preference..”
Franklinvandee, 7 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.

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