We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JetBlue


11,684 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1 800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

11,684 Reviews from our TripAdvisor Community

Write a Review

11,684 reviews from our community

Filter reviews by popular destinations:
All reviews New York City Boston Fort Lauderdale Orlando Los Angeles San Francisco Newark Washington DC San Juan Las Vegas Long Beach Fort Myers Cancun Tampa
Traveller rating
Cabin
  • (10,204)
  • (0)
  • (649)
  • (0)
Route
  • (7,588)
  • (1,813)
  • (1,074)
  • (291)
  • (89)
  • More
Language
  • More
Showing 10,866: English reviews
Level 4 Contributor
29 reviews
9 helpful votes
Reviewed yesterday
NEW

My wife and I flew JFK to Charleston on a Sunday morning, exactly what you would expect from JFK at 5:30 am. TSA line wasn't that long and things only improved when we got on board, flight crew was great, nice quiet peaceful trip down. Comfortable seats, flew in row 12.

Domestic Economy New York City - Charleston
Helpful?
Thank CraigonLongIsland
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Great price and fast arrival although flight was delayed 2 times from fort Lauderdale airport to the Bahamas.

Caribbean Economy Fort Lauderdale - Nassau
Helpful?
Thank antoniocN914GS
Rotonda West, Florida
Level 4 Contributor
38 reviews
7 helpful votes
Reviewed yesterday
NEW

Both of us flew from Fort L. to Aruba on JetBlue and back. Comfortable seats and getting drinks & snacks helps. One question?---when boarding why don't you call the back of the plane after disability & small children? Doesn't it make sense to fill that section first before the middle & front? My biggest problem is booking my next flight...

More 
Caribbean Economy Fort Myers - Aruba

Helpful?
Thank Maureen M
Columbia, South Carolina
Level 4 Contributor
31 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Flight was fine, pilot did a great job of keeping us informed. We landed on time but unfortunately had no gate available to disembark so had to sit on the tarmac waiting. Don’t know if JetBlue or ATL messed up the parking but made our next flight waaay to close for comfort!

Domestic Economy Boston - Atlanta
Helpful?
Thank Joyce854
St. Catharines, Canada
Level 5 Contributor
55 reviews
7 helpful votes
Reviewed yesterday
NEW

loved this airline, was expecting less for what I paid. even the economy seats had plenty of leg room for me (6ft. 3in.) lots of options to upgrade, very friendly staff on board. Really liked the free wifi on board, already had an amazon prime account and watched a few movies / tv shows! This is what flying nowadays should...

More 
Domestic Economy Buffalo - Fort Lauderdale

Helpful?
Thank Jake T
Level 6 Contributor
882 reviews
263 helpful votes
Reviewed yesterday
NEW

Check in was quick. Flight was uneventful. Seats were comfortable. Seats have TV entertainment and hostesses served small snacks.

Domestic Economy Charleston - New York City
Helpful?
Thank travelsafer
United States
Level 6 Contributor
131 reviews
29 helpful votes
Reviewed yesterday
NEW

The flights were fine and staff ok. But we were given only beverages and snacks during 3-hour flights.

International Economy New York City - San Jose
Helpful?
Thank NatureExplorerGal
2 reviews
Reviewed yesterday
NEW
via mobile

Just 5 hours after online check in opened and they told me i had to oay for seats because all other were booked. Scam. I am so angry. I wont choose jetblue again. Its is unlikely that they didnt have seats.

Domestic Economy Boston - Seattle
Helpful?
Thank FarAway645080
New York City, New York
1 review
Reviewed yesterday
NEW
via mobile

Delays due to maintenance problems on both ends of our trip the maintenance crews don't inspire much confidence as the purported problem always seems to be changing. At JFK we could see maintenance guy searching ground for something missing. Well at least we arrived safely 2 hours late. I'm going to drive next time

Domestic Economy New York City - Rochester
Helpful?
Thank din0b0t
Diamond Bar, California
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Consistent in their comfort and level Of service, love the personal TV and their snacks. Staff is wonderful. Predictably good!!!

Domestic Economy New Orleans - Boston
Helpful?
Thank Glamgramma
See travel tips for airlines
“get seats early if traveling together”
WRHOTEN, 21 Oct 2018 | Read review
“You can buy options that will change your experience for sure but mine was a short flight”
victorgB938XL, 19 Oct 2018 | Read review
“Just enjoy the ride, Sorry, the flight with Jetblue. It's the ultimate airlines experience”
donroch4, 18 Oct 2018 | Read review
“Go with the flow!”
TonyC216, 18 Oct 2018 | Read review
“You can fly in this airline for sure”
Surgeonhawkeye, 18 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

917 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (917)
Viewed
Our fleet (9)
Viewed
Cabin (54)
Viewed
View from Window (132)
Viewed
Seat (75)
Viewed
Food and Drink (79)
Viewed
Airport (88)
Viewed
Airline Lounge (7)
Viewed
Onboard Feature (36)
Viewed
Other (437)