We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air Serbia


1,237 reviews
Headquarters: Jurija Gagarina, 12, Belgrade 11000 Serbia 011 381 11 3112123 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

1,237 Reviews from our TripAdvisor Community

Write a Review

1,237 reviews from our community

Filter reviews by popular destinations:
All reviews Belgrade Moscow Athens New York City Paris London Thessaloniki Zurich Vienna Larnaca Tel Aviv Prague Amsterdam Podgorica Rome
Traveller rating
Cabin
  • (631)
  • (0)
  • (34)
  • (0)
Route
  • (495)
  • (159)
  • (12)
  • (0)
  • (0)
  • More
Language
  • More
Showing 666: English reviews
Kotor, Montenegro
Level 4 Contributor
23 reviews
Reviewed today
NEW

Both flights were very pleasant and safe despite a very bad weather!! The service was also good and the prices were not too high.

Date of travel: February 2019
Europe Economy Podgorica - Paris
Helpful?
Thank sladjap2019
Limassol, Cyprus
Level 6 Contributor
527 reviews
157 helpful votes
Reviewed yesterday
NEW
via mobile

The flight boarded at 4am so no surprise that everyone was sleeping. Not too much to report on this flight other than it went without event. Check in was strange. The couple in front of us had completed check in and were walking away. In the middle of our check in, they were then called back because, apparently, their luggage...

Date of travel: February 2019
More 
Europe Economy Larnaca - Belgrade

Helpful?
Thank Sebastian_Forbes
Stourbridge, United Kingdom
Level 5 Contributor
67 reviews
45 helpful votes
Reviewed 2 days ago
NEW

We flew in August 2018, from Belgrade (Serbia), to Skopje (Macedonia). The check in process was fairly easy. We passed through security and was in plenty of time for our flight. We had booked Prosecco and a small cake for each of us, as (For Me), Macedonia is the 50th country, that I have now visited. The flight was only...

Date of travel: August 2018
More 
Europe Economy Belgrade - Skopje

Helpful?
Thank edwardstpowell
Sutton Coldfield, United Kingdom
Level 6 Contributor
2,008 reviews
327 helpful votes
Reviewed 3 days ago
NEW

Only real way to get to Belgrade from where I live. Small terminal with very little inside. Easy access, good boarding and flight on time. Like to put different labels on hand baggage so you know where to put it (really) Staff attitude is poor. Old planes with okay seats. Sat in a three with no-one in middle seat, would...

Date of travel: February 2019
More 
Europe Economy Belgrade - Paris

Helpful?
Thank N8699PYpeterw
Level 5 Contributor
58 reviews
25 helpful votes
Reviewed 4 days ago
NEW
via mobile

I thought that Croatia Airlines was the worst airline, but it turns out there is one even worse, and that is Serbia Airlines. I never use them, but since they are the only company flying this route, I bought a ticket. What a mistake. Really old plane, doesn’t seem safe, and tonight they delayed the flight for an hour (with...

Date of travel: February 2019
More 
Europe Economy Zagreb - Belgrade

Helpful?
Thank dedalus75000
Sutton Coldfield, United Kingdom
Level 6 Contributor
2,008 reviews
327 helpful votes
Reviewed 4 days ago
NEW

The bad: Boarding gates are in D at CDG which is a very poor terminal, no AF Lounge. This is a pain when you have a 4 hour transit. Seats are uncomfortable. Food and drinks you have to pay for, service not great. Quality of basic drinks not good. Flight timings poor and little choice of airlines to Belgrade The...

Date of travel: February 2019
More 
Europe Economy Paris - Belgrade

Helpful?
Thank N8699PYpeterw
Varazdin, Croatia
Level 3 Contributor
9 reviews
4 helpful votes
Reviewed 4 days ago
NEW

I have flown with Air Serbia this route with a highly comfortable airplane. The air hostesses were extremely helpful and nice, and the legroom was very comfortable along with entertainment options like TV screens. It was the first time for me in a bigger aircraft, but for that price, I didn't expect such nice aircraft and outstanding service. Meals were...

Date of travel: March 2018
More 
Europe Economy Belgrade - Istanbul

Helpful?
Thank Dea_989
Little Neck, New York
Level 4 Contributor
43 reviews
10 helpful votes
Reviewed 6 days ago
NEW

I was taking Austrian Air to Montenegro from NY JFK. Our connection ended at Vienna because a few passing clouds and they cancelled all flights out of that airport (Not to mention the meals were a bit stingy for the reputation they have). We were rerouted through Air Serbia, which has extremely tight fitting seats ( I had to get...

Date of travel: January 2019
More 
Europe Economy Belgrade - Podgorica

Helpful?
Thank tsmarsco
Zurich, Switzerland
Level 4 Contributor
34 reviews
26 helpful votes
Reviewed 1 week ago

Only one glass of water per passenger, food, nothing for money. Unbelievable these airlines. Never again.

Date of travel: February 2019
Europe Economy Zurich - Belgrade
Helpful?
1 Thank stefan g
Skopje, Republic of Macedonia
Level 5 Contributor
91 reviews
8 helpful votes
Reviewed 1 week ago

Both flights were on time. Planes were old, but overall it was OK. Not much of in flight service- bottle of water and very, very small snack. The flights were short, so it was not too bad.

Date of travel: February 2019
Europe Economy Skopje - Podgorica
Helpful?
Thank Pavle K
See travel tips for airlines
“Be very slim with narrow hips.”
tsmarsco, 10 Feb 2019 | Read review
“Don't book a flignt”
58tiburon, 30 Jan 2019 | Read review
“Avoid this airline for this sector, not worth the price”
mustakn2016, 18 Jan 2019 | Read review
“Don't fly with them.”
AnnieBlacksmith, 17 Jan 2019 | Read review
“Don't fly air Serbia at any cost..... better to drive overland....”
49maurices, 6 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Air Serbia
Air Serbia (JU) is the country's largest airline as well as its flag carrier. Etihad Airways (EY) owns 49 percent of the company and the balance is owned by the Serbian government. Travelers also earn points in Etihad's frequent flier program. Previously known as Jat Airways, the airline operates from a hub at Belgrade Nikola Tesla Airport (BEG). It flies to about 40 destinations in Europe, Asia and the Middle East. Air Serbia also has codeshare arrangements with 13 other airlines. The carrier has a fleet of 20 planes, including Airbus A319-100, Airbus A320-200, ATR 72-200, ATR 72-500 and Boeing 737-300 aircraft. Most are configured with a single Economy Class cabin, but some planes also have Business Class seating.

212 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (212)
Viewed
View from Window (41)
Viewed
Our fleet (7)
Viewed
Airport (34)
Viewed
Food and Drink (29)
Viewed
Onboard Feature (5)
Viewed
Airline Lounge (3)
Viewed
Cabin (17)
Viewed
Seat (8)
Viewed
Other (68)