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GOL Airlines
Headquarters: Praça Comandante Lineu Gomes s/n, Portaria 3 - Prédio 3, Sao Paulo, State of Sao Paulo Brazil 04626-900
Overview
3.517,437 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
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About GOL Airlines
Headquarters: Praça Comandante Lineu Gomes s/n, Portaria 3 - Prédio 3, Sao Paulo, State of Sao Paulo Brazil 04626-900

Airline Summary

GOL Transportes Aéreos (IATA: G3, ICAO: GLO) is the second largest airline in Brazil. Based in São Paulo, GOL flies to 75 domestic and international destinations across South America, the Caribbean and North America. The airline has hubs at São Paulo–Congonhas Airport (CGH), Rio de Janeiro-Galeão International Airport (GIG) and Brasília International Airport (BSB). GOL's fleet of planes are configured with two cabins: Premium Economy Class (known as Comfort Class) and Economy Class. Some of the airlines that GOL has codeshare arrangements with include Aerolíneas Argentinas, Air France, Delta Air Lines, KLM, and TAP Air Portugal.
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17437Reviews
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100Tips

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Marian S wrote a review Jan 2023
Chernex, Switzerland7 contributions1 helpful vote
Foz do Iguacu - Sao Paulo
Domestic
Economy
We were informed that our flight was canceled about 40 hours before. The company imposed us a flight later, but unacceptable, because we would have missed the connecting flight. It was impossible to get in contact with the airline: their phone numbers around the world, e mail
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Date of travel: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Josh wrote a review Jan 2023
1 contribution
Salvador - Natal
Domestic
Economy
A glitch on the website default address scroll down made it impossible for me to use my credit card and hours of waiting on the phone dis not connect me to am agent. Had to go in person at to Salvador airport where after waiting 45 minutes in line learnt that prices have since
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Date of travel: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kostya_Vergelis wrote a review Jan 2023
Dnipro, Ukraine2 contributions1 helpful vote
Rio de Janeiro - Foz do Iguacu
Domestic
Economy
This revue is about my experience of trying to book a flight on gol website. I have some travel credit avaliable in my gol account. Trying to book a flight i get an error each time...customer service were unable to help me with this issue and proposed me to call some brasilian
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Date of travel: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Luciana T wrote a review Dec 2022
1 contribution
Rio de Janeiro - Rosario
South America
Economy
Worst airline ever seen in my whole life. The people working for Gol in Rosario Airport Argentina are the worst of the whole experience. Gol made us wait for our luggage 4 days and gave the suitcases to a company that was supposed to bring them to our destination and still
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Date of travel: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris wrote a review Dec 2022
9 contributions8 helpful votes
Sao Paulo - Fernando de Noronha
Domestic
Economy
They cancelled our flight to sell them for more money. The only country where I have experienced this. Totally outrageous.
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Date of travel: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Vista de nubes, sol y turbina
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Alexandra A wrote a tip May 2024
"If you intend to travel with pets, DO NOT FLY WITH GOL, they do not have a minimum of empathy."
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Lisa P wrote a tip Mar 2024
"Check in TWO days before. Maybe you will stand a chance to choose better seats after GOL reassign your original ones. They will. "
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Maria S wrote a tip Mar 2024
"Please don't fly Goal if not want to meet very angry employee and supervisors "
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Marc D wrote a tip Mar 2024
"Their app says you can track your flight in real time, but it needs internet to do so, which makes it useless since you can't use it on the plane"
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Michelle wrote a tip Jan 2024
"Avoid this airline if at all possible."
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