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GOL Airlines

17,429 reviews
Headquarters: Praça Comandante Lineu Gomes s/n, Portaria 3 - Prédio 3, Sao Paulo, State of Sao Paulo Brazil 04626-900
Overview
3.517,429 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
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About GOL Airlines
Headquarters: Praça Comandante Lineu Gomes s/n, Portaria 3 - Prédio 3, Sao Paulo, State of Sao Paulo Brazil 04626-900

Airline Summary

GOL Transportes Aéreos (IATA: G3, ICAO: GLO) is the second largest airline in Brazil. Based in São Paulo, GOL flies to 75 domestic and international destinations across South America, the Caribbean and North America. The airline has hubs at São Paulo–Congonhas Airport (CGH), Rio de Janeiro-Galeão International Airport (GIG) and Brasília International Airport (BSB). GOL's fleet of planes are configured with two cabins: Premium Economy Class (known as Comfort Class) and Economy Class. Some of the airlines that GOL has codeshare arrangements with include Aerolíneas Argentinas, Air France, Delta Air Lines, KLM, and TAP Air Portugal.
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17429Reviews
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Alex T wrote a review Apr 2023
1 contribution1 helpful vote
Sao Luis - Sao Paulo
Domestic
Economy
Did not let us check in…we arrived exactly on time 1hr early in line to check on GOL has lots of problems and do not buy on their site smiles it’s a big scam it doesn’t help return money
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Date of travel: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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George wrote a review Apr 2023
Maidenhead, United Kingdom11 contributions18 helpful votes
Sao Paulo - Juazeiro do Norte
Domestic
Economy
The checkin was a nightmare and The flight was almost 1 hour late and there was nor explanation or apology for the Daley. Terrible airline.
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Date of travel: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Agnes C wrote a review Apr 2023
35 contributions10 helpful votes
Sao Paulo - Vitoria
Domestic
Economy
I purchased a flight and it got canceled without giving qny alternative. I had to buy a new flight with another airline. Took weeks to get my money back.
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Date of travel: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rodrigo342013 wrote a review Apr 2023
London, United Kingdom5 contributions8 helpful votes
Buenos Aires - Rio de Janeiro
South America
Economy
During on line check in process never says anything about luggage cost. On line process is a pain, and completely unfriendly English is so poor that they use 'Equipment invoiced' instead of luggage or bags/baggage cost/allowance. Cost of luggage is more expensive than the
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Date of travel: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Duane S wrote a review Mar 2023
7 contributions5 helpful votes
Miami - Manaus
International
Economy
Booked a trip to Manaus the capital city of the Amazon through American Airlines. We started the trip in Boston on American and connected to Gol in Miami. Gol would take us to Manaus. To get seats American said Gol assigns their own seats and to call them. Made the call to
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Date of travel: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Vista de nubes, sol y turbina
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Alexandra A wrote a tip Yesterday
"If you intend to travel with pets, DO NOT FLY WITH GOL, they do not have a minimum of empathy."
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Lisa P wrote a tip Mar 2024
"Check in TWO days before. Maybe you will stand a chance to choose better seats after GOL reassign your original ones. They will. "
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Maria S wrote a tip Mar 2024
"Please don't fly Goal if not want to meet very angry employee and supervisors "
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Marc D wrote a tip Mar 2024
"Their app says you can track your flight in real time, but it needs internet to do so, which makes it useless since you can't use it on the plane"
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Michelle wrote a tip Jan 2024
"Avoid this airline if at all possible."
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Depart
Sat, 08/06
Return
Sat, 15/06
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1, Economy