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Finnair


5,012 reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland 011 358 600 140140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,012 Reviews from our TripAdvisor Community

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5,012 reviews from our community

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Showing 2,661: English reviews
Level 3 Contributor
25 reviews
17 helpful votes
Reviewed yesterday
NEW

In December I took Finnair Airlines flight from Helsinki to Tokyo Narita Airport on their Airbus A350 600. The Pilot & Attendant Team was professional and kept passengers informed of progress. Flight was smooth with some turbulence but on schedule. Tokyo weather was rainy and cloudy. The pilot had to take second approach for landing owing to poor visibility. Economy...

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International Economy Helsinki - Tokyo

Helpful?
Thank veesingh88
Gothenburg, Sweden
Level 4 Contributor
34 reviews
17 helpful votes
Reviewed yesterday
NEW
via mobile

We always had a very comfortable flight with Finnair. They keep their standards very high. Flight attendants are always friendly do everything in their disposal to keep you comfortable.

Europe Economy Gothenburg - Helsinki
Helpful?
Thank 14_ners
Helsinki, Finland
Level 6 Contributor
340 reviews
47 helpful votes
Reviewed 2 days ago
NEW
via mobile

Had a great flight - nice seat and food was also very well prepared. Finnair has also good drinks selection on board.

International Business Class Helsinki - Miami
Helpful?
Thank PetriKoo
ireland
Level 5 Contributor
81 reviews
35 helpful votes
Reviewed 2 days ago
NEW

First time to fly Business class & what an experience. Cost of flight 1800 Euros return. Priority boarding, greeted on board with champagne.How the other half live !!!!!

International Business Class Dublin - Bangkok
Helpful?
Thank geraldine52
Cork, Ireland
Level 3 Contributor
10 reviews
9 helpful votes
Reviewed 4 days ago
NEW

Took 4 Finnair flights - Dublin to Helsinki to Rovaniemi and return. I saw alot of poor reviews, so was a bit dubious. I work in the airline industry myself and have seen a huge variety of standards over the years. I can't fault any of the Finnair flights on this trip. They were on time, friendly and the service...

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Europe Economy Dublin - Rovaniemi

Helpful?
Thank RoadTripper999
Radwell
Level 6 Contributor
178 reviews
72 helpful votes
Reviewed 4 days ago
NEW

I picked Finnair because of the competitive business class ticket pricing. Could not fault the flight or service. A very new A350 which was excellent. One issue - No center luggage lockers in Business Class. So all the passengers have to squeeze all luggage into the side roof lockers. I used the Qantas lounge in Singapore and the Finnair lounge...

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International Business Class Singapore - London

Helpful?
Thank NearRadwell
Uddevalla, Sweden
Level 6 Contributor
273 reviews
151 helpful votes
Reviewed 5 days ago
NEW

As last year it was really nice ,the business class was so relaxing and good so maybe i never go back to economy ;-),,,,food was excellent service good,so i can recommend this a lot

International Business Class Gothenburg - Bangkok
Helpful?
Thank Tommy J
Kaunas, Lithuania
Level 4 Contributor
46 reviews
8 helpful votes
Reviewed 5 days ago
NEW

This was my first time with Finnair. The flight was from Vilnius to New York with one stop in Helsinki. The cabin crew was amazing, they did everything that we would feel our best. The crew reminded me of the women shown in Hollywood movies that are working in diners, such lovely and carrying ladies.

International Economy Vilnius - New York City
Helpful?
Thank Mantas V
Stockholm, Sweden
Level 5 Contributor
46 reviews
38 helpful votes
Reviewed 1 week ago

After planning this trip for 8 months we where disapointed that we never reached our final destination. Due to some delays which our airplane had 3 flights before ours, the flight was 30 minutes late from Arlanda to Helsinki. We missed the connecting flight of course. That's something that you can understand in some part. The problem started when we...

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Europe Economy Stockholm - Malaga

Helpful?
Thank J0rgen
2 reviews
Reviewed 1 week ago

very very experience very bad ground staff behavior and undue harassment.visa given by embassy and ground staff asking for details where you stay how u got visa and all

International Economy New Delhi - Frankfurt
Helpful?
Thank trehanrajeev
See travel tips for airlines
“Having Oneworld Frequent Flyer Privilege Sapphire Status or better helps.”
veesingh88, 9 Dec 2018 | Read review
“Book directly , we did over the phone, & everything was done & dusted in about 15 mins.”
geraldine52, 8 Dec 2018 | Read review
“very less baggage allowed better choose Aeroflot they allow double from finair”
trehanrajeev, 3 Dec 2018 | Read review
“Best service on business class. Economy comfort is recommended due to bigger leg room which is important in continental flights.”
JuhaniV20, 1 Dec 2018 | Read review
“Try the blueberry gin cocktail”
Blackstrobe, 24 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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