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Fiji Airways

3,054 reviews
Headquarters: Nasoso Road, Nadi International Airport, Nadi, Viti Levu Fiji
Overview
3.03,054 reviews
Legroom
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Onboard Experience
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About Fiji Airways
Headquarters: Nasoso Road, Nadi International Airport, Nadi, Viti Levu Fiji

Airline Summary

Fiji Airways (FJ) is the country's flag carrier. With a primary hub at Nadi International Airport (NAN) and a secondary hub at Nausori International Airport (SUV), the airline flies to 17 domestic and international destinations in the South Pacific, as well as Australia, New Zealand, Hong Kong and the United States. The airline's aircraft feature two-cabin configurations with Business Class and Economy Class seating. Fiji Airways operates the Tabua Lounge at Nadi International Airport, which is available to Business Class passengers and lounge members, and offers access to partner lounges at other airports.
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3054Reviews
637Photos
100Tips

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Odyssey60383144877 wrote a review 15 Apr
Auckland Central, New Zealand1 contribution
Labasa - Suva
Domestic
Flight was on the 15th got notification on the 8th that schedules have changed which means I won’t be able to catch my flight back to Auckland, contacted them and they changed my flight on the 14th and because of that I had to pay $399 for hotel. Everyone has been saying that Fiji airways keeps changing its schedules. Fiji airways is getting worse, wouldn’t travel in it anymore.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Isabella L wrote a review 15 Apr
1 contribution
Apia - Auckland
South Pacific
Awful experience. The actual flight service onboard was fine, but trying to change bookings is an unbelievable nightmare. Booked the fare that is “changeable for a fee” since I knew I’d need to change my flight. What they fail to mention is that when you change for a fee, you also have to pay the entire fare of the new flight on top of the fee (which is $170 USD, ridiculous!) , and you don’t get credit from your previous flight towards the fare. This is more expensive than just cancelling the original flight and booking the new one. Lost over $1000 because of this, and was given no offer of reimbursement. Oh, and the change fee and new fare are nonrefundable, which they don’t tell you until after they’ve charged you an absurd amount of money. DO NOT waste your time on Fiji Airways. Their policies make no sense and aim to scam people.
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maureen H wrote a review 15 Apr
9 contributions3 helpful votes
Sydney - Tokyo
International
Would not recommend old aircraft going to Japan my seat was broken could not recline on the return trip my daughter had the safety vest holder which was broken resting between her legs food awful,on the return from Japan also an old plane the arm rest was broken on my seat and five minutes into the breakfast service no pancakes available not good when you are allergic to eggs The only recent movie was Barbie, and my bag was broken so I could not unlock the security lock.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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lican l wrote a review 13 Apr
1 contribution1 helpful vote
Los Angeles - Nadi
International
Worst food ever for a international flight. Lack of choice as halfway through the plane everyone gets only 1 thing so you miss out at the back. Very silly your on the plane and 90 minutes later after already dry reaching they come past asking if you want a glass of water.. it's warm, no ice and pour everyone half a cup like you serious.. wait for it.. two hours into your flight they start with handing out food. Your food comes and you don't get another drink offer for almost a hour after food starts. The food choice itself runs out because only two shocking choices and everyone goes for 1, and I normally love aeroplane food. Next they ask finally what would you like to drink. Finally yes do you have any whiskeys, na nothing for a 11 hour can flight, can i get a beer yes but you gotta wait till they finish the whole drink run because they don't have, then i say can i get a diet Coke for now sure i got it but guess what, half a cup and it's warm and sorry got no ice for now. You have completely gotta be joking. After 90% of meal being disgusting I ask you got any snacks chips peanuts etc they come back with the most pathetic snack from india that's all they have. So over a hour has passed since meals and snacks and I fall asleep. Would you believe they wake me up with a beer saying did I order this I said yes correct about 2 hours ago. Most pathetic service in my lifetime in every way possible. The alcohol photo is from previous flight miami to Los Angeles on American airways look at what they gave me and kept giving me for a 5 hour flight. Learn some better standards
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Paul S wrote a review 12 Apr
New Zealand110 contributions80 helpful votes
Wellington - Nadi
South Pacific
Simply brilliant! Booking was easy, check-in was a dream, flight was smooth and arrival in Nadi went without a hitch. Will definitely fly Fiji Airways again! Only negative was the leg room was a bit cramped on the way home.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lican l wrote a tip 13 Apr
"Keep pushing them to hurry up or go get what you want back of plane or you just won't get it"
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Smith S wrote a tip 9 Apr
"Fiji airways is an excellent choice I guess. The food is little poor and dry but that may improve in the future. "
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Christine C wrote a tip 8 Apr
"I would suggest paying for extra leg room if you are a larger person otherwise a fine airline to travel with"
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Reg wrote a tip 7 Apr
"Do not fly with Fiji airlines "
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plaka wrote a tip Mar 2024
"No need to pay for extra leg room because their standard seats already have sufficient room unless you are the height of a basketball player"
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