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Eurowings


5,076 reviews
Headquarters: Grossenbaumerweg 6, 40472 Dusseldorf, North Rhine-Westphalia Germany 011 49 180 6 320320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,076 Reviews from our TripAdvisor Community

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5,076 reviews from our community

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Showing 1,331: English reviews
Hasselt, Belgium
Level 2 Contributor
5 reviews
7 helpful votes
Reviewed yesterday
NEW

Sad to see that the airline business has come to this. Eurowings has all the characteristics of a truly low budget airline. Their service level and general conduct will put even the most hardened traveler to the test. The only reasonable explanation I could come up with for their deplorable service and overall conduct was that Eurowings employees must be...

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International Economy Dusseldorf - Fort Myers

Helpful?
Thank Hans H
Level 2 Contributor
4 reviews
Reviewed yesterday
NEW

Liked the legroom of the seats in the front. Check in at Dusseldorf took 20 minutes. Bagage claim in Barcelona took some time , as another flight had priority. Overall no complaints.

Europe Economy Dusseldorf - Barcelona
Helpful?
Thank Frank M
1 review
Reviewed yesterday
NEW
via mobile

Systematically late (4/4 for me) for at least 40 minutes, or more. They notify the delay only when you are already at the airport.

Europe Economy Venice - Bonn
Helpful?
Thank Carcox
Level 5 Contributor
57 reviews
15 helpful votes
Reviewed yesterday
NEW

What an absolute nightmare. We were travelling as a party of 19 and the flight was delayed, then delayed some more etc. We were then told because we would miss our connecting flights in Dusseldorf we couldn't fly on the original plane. Total sham, no communication, no explanation and the original flight still went! We had originally booked for direct...

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Domestic Economy Hamburg - Dusseldorf

Helpful?
Thank HRCP123
1 review
Reviewed 2 days ago
NEW
via mobile

one more time a eurowings overbooked flight.EW9222.We had this connection flight in Düsseldor to Stuttgart but they decided last minute to put extra employees (probably to catch a flight in Stuttgart and start working there) in the flight and kickout customers. Then we had to wait to take out our luggages from the plane. And then we had to wait...

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Europe Economy Zakynthos - Stuttgart

Helpful?
Thank nik p
Madurai, India
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Bad experience - hopeless managing in Edinburgh - no baggage drop despite online check in the night before so we had to queue in the normal check in queue for 40 minutes. In Cologne unfriendly to obnoxious staff, chaos at check in and gates, luggage did not arrive.

Europe Economy Edinburgh - Zurich
Helpful?
Thank andrea w
Athens, Greece
1 review
Reviewed 2 days ago
NEW
via mobile

I am battling a lost bad with super important documents, expensive gifts, they do not care. Ignoring my claim witj thr smile. Infuriating. The flight experience a nightmare delays no info no plane no announcement no staff this is a catastrophy. Save your nerves and money and do not book it EVER! They should not be in business.

Europe Economy Athens - Bonn
Helpful?
Thank Vedrana M
Canton of Zurich, Switzerland
Level 6 Contributor
349 reviews
88 helpful votes
Reviewed 2 days ago
NEW

Like a typical low budget airline with Eurowings you have to pay approx. €10 to watch movies (only the kids program is free of charge), the earbuds cost €3 and for alcoholic beverages you have to pay too. The food they serve is also not the best, so you better bring your own.

International Economy Munich - Windhoek
Helpful?
Thank Dino W
Level 1 Contributor
3 reviews
6 helpful votes
Reviewed 2 days ago
NEW

We took this flight because Ryanair cancelled our flight and it was the right thing to do! We booked the flight the night before for the morning after and considering that it was the 17th if August the price was really good! The boarding start with a small delay and the flight has departed with a delay of 15 minutes,...

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Europe Economy Stockholm - Venice

Helpful?
Thank Emma P
Olympia, WA
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew with family incl. 1.5 yo from Berlin to Seattle. Calling customer service to book child seat resulted in multiple wait times of 20 minutes and the rudest, least knowledgeable customer service agent I’ve spoken to in at least a decade. Zero help. Should’ve heeded the red flag but the flight was so much cheaper that we gave it a...

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International Economy Berlin - Seattle

Helpful?
Thank televiseus
See travel tips for airlines
“Choose another airline”
hanshA6504GK, 20 Aug 2018 | Read review
“Check all available flight options before booking!”
HRCP123, 20 Aug 2018 | Read review
“Don't bother”
clarep64, 12 Aug 2018 | Read review
“Do not travel with Eurowings!”
jonnyf306, 12 Aug 2018 | Read review
“Getting seats in the very back may get you free snackbox, even if you're on the basic fare.”
419sebastiana, 11 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Eurowings
Eurowings is a German low-cost carrier and part of the Lufthansa Group. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. By 2016, it had enveloped Germanwings' operations and become the single low-cost brand for the Lufthansa group.
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