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Etihad Airways


9,751 reviews
Headquarters: PO Box 35566 Khalifa City, Abu Dhabi 35566 United Arab Emirates +971-02-5990000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,751 Reviews from our TripAdvisor Community

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9,751 reviews from our community

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Showing 6,809: English reviews
Manila
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Not the best I've experience but certainly one of the good ones. Prices were relatively cheap. Food was good and the cabin crew were great. No issues with bags. Checking in was fast and effortless.

International Economy Manila - Paris
Helpful?
Thank Ruben_Barraca
2 reviews
1 helpful vote
Reviewed yesterday
NEW

Every time I have fly with Etihad I have problems. This is one of the worst airlines in the middle east I have ever flew. They do not valve customers like other airlines in the UAE. Etihad charged me 3150 AED for a 45min flight after being mislead by customer service after my flight was late getting in. Missed my...

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Middle East Economy Kuwait City - Abu Dhabi

Helpful?
Thank Charles P
Victoria, Seychelles
2 reviews
Reviewed yesterday
NEW

As always, never fail to impress even in Economy...service is prompt friendly. My first choice when planning to travel for work or leisure.

International Economy Kuala Lumpur - Victoria
Helpful?
Thank GC-HResort
Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote
Reviewed yesterday
NEW

It's very nice and friendly environments that the passenger can relax and enjoy the flight also they give promotions (KM or Miles) in country you want to reach it and yet am planning to take a vacation to London by Etihad Ariways may be in July or Auguste

International Economy Abu Dhabi - London
Helpful?
Thank mrabdiessa
Tagaytay, Philippines
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW

I am UK Expat retired to Philippines and have regularly used Etihad on Heathrow/Manila route. Could not fault Land, in-flight or Transit services. Having said that we have now changed to Thai Airways again faultless service for no other reason than the transit stop in Bangkok is significantly shorter than the Eithad new schedules.

International Business Class London - Manila
Helpful?
Thank cambridgelad2016
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Even though it was a long journey from Abu Dhabi to New York the friendly staff made it very accommodating. Was a smooth flight and managed to sleep most of the trip. While awake had a chance to catch up with the latest movies. Totally recommend it! Special thanks to the pilots for making our trip special!

International Economy Abu Dhabi - New York City
Helpful?
Thank Andry S
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed yesterday
NEW

Travelled to Abu Dhabi for a birthday trip with a relative. During the flight I asked the cabin crew if they could do anything to make the flight extra special for my relative, and they said yes. A little later, the member of cabin crew brought a glass of champagne, a slice of chocolate cake and a card signed by...

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International Economy London - Abu Dhabi

Helpful?
Thank Abigail C
Kochi (Cochin), India
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW
via mobile

It's a bit late review, The service was not a good as expected, also the correction charges on a confirmed ticket were very high. Flight was late and took so long to take off and end up almost missed the connection flight. Abu Dhabi airport is another congested place without properly organized queue system at security check and the short...

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International Economy Dar es Salaam - Abu Dhabi

Helpful?
Thank sajispk
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

reasonable price for air tickets, value for money, food is not bad. only thing is that their wait times in transit are higher for reasonably priced air tickets.

International Economy Manchester - Bengaluru
Helpful?
Thank Venkateswara P
2 reviews
Reviewed yesterday
NEW
via mobile

The stuff and services was excellent especially being my first time going abroad. The food is delicious the wifi and movies are the best

International Economy Johannesburg - Phuket
Helpful?
Thank Thato T
See travel tips for airlines
“Check them out during travel expo's and they give big discounts.”
Ruben_Barraca, 18 Jun 2018 | Read review
“Watch out for special deals and upgrade email.....”
GC-HResort, 18 Jun 2018 | Read review
“Pick an aisle seat if you don't pay for extra leg room.”
848pata, 17 Jun 2018 | Read review
“Seats that are non facing to the direction of the cockpit have privacy screens so you cannot see the traveler opposite you.”
LeeYip, 16 Jun 2018 | Read review
“Bring your own movies etc on your iPad/laptop. Air hostesses are a bit cold/off-putting at times”
627mandisac, 16 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Etihad Airways
Based in Abu Dhabi, Etihad Airways (EY) is the second largest carrier in the United Arab Emirates. It operates non-stop flights to about 40 destinations in the Middle East, Asia, Oceania, Europe, Africa, North America and South America. Etihad's aircraft cabins are configured in a variety of ways, and can include The Residence (a three-room suite), First Class Apartment, First Class Suite, Business Studio and Economy Smart Seat. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by First Class and Business Class passengers at its hub at Abu Dhabi International Airport (AUH). It operates seven lounges at other airports.

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