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Etihad Airways


6,838 Reviews
Headquarters: PO Box 35566 Khalifa City, Abu Dhabi 35566 United Arab Emirates +971-02-5990000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,838 Reviews from our TripAdvisor Community

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6,838 reviews from our community

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Showing 4,672: English reviews
Washington DC, District of Columbia
1 review
Reviewed yesterday
NEW

1.Food served in lesser quantity. There was no choice available to passengers - only vegetarian menu were served during the flight from Abu Dhabi to Washington DC. 2- Limited quantity and choice was available passengers. 3- Difficult to get water served during the long haul flights. 3- The same was the pitiful situation on flight EY 211 from Delhi to...

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International Economy New Delhi - Washington DC

Helpful?
Thank pattanaik2017
Maresfield, United Kingdom
Level 3 Contributor
24 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Second time we have used Etihad to fly from London to Australia. A380 quiet, great service, food ok not quite as good as Singapore but miles better than BA. All flights on time. Highly recommend

International Business Class London - Sydney
Helpful?
Thank G26_10
A TripAdvisor Member
Reviewed yesterday
NEW
via mobile

Today I had the first time in my life a flight from Munich to Abu Dhabi. To be honest, all in one was a good flight, good service and food. But to be honest, i couldn’t understand why Etihad is and was the service winner of the last years. Me personally I find the service @Qatar airways better, they are...

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International Economy Munich - Abu Dhabi

Helpful?
Thank A TripAdvisor Member
Johannesburg, South Africa
Level 4 Contributor
19 reviews
4 helpful votes
Reviewed yesterday
NEW

The airline itself is very nice but the food is terrible !!! On all 4 flights connecting we did not get the food that was offered. They do not have enough of the popular food and you are left with what is left - First flight only pasta, second from Abu Dhabi I ended up having a vegetarian meal for...

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International Economy Johannesburg - New York City

Helpful?
Thank lecozmo11
Vancouver, Canada
Level 4 Contributor
48 reviews
2 helpful votes
Reviewed yesterday
NEW

Flew from Edinburgh to Delhi via Abu Dhabi. Both planes were somewhat old and the interior 'tired' but I felt like I had enough leg room, even as someone who is 6ft tall. The movie selection was quite good even if the entertainment system was a bit old and the menu design was somewhat ugly (from a graphic design perspective)....

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International Economy Edinburgh - New Delhi

Helpful?
Thank Chris54354
Sydney, Australia
Level 3 Contributor
17 reviews
4 helpful votes
Reviewed 3 days ago
NEW

Never again. Very old plane and looked it. Hard seats and cramped for such a long flight to Abu Duabi where we had to change planes. This plane looked a bit better but not comfortable. The food on these flights were fair but do you really feed passengers confined in a small space “BEAN MIX, CHILLI OR SPICEY”foods. The coffee...

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International Economy Sydney - Paris

Helpful?
Thank TPTravellers
Etihad Airways, Manager at Etihad Airways, responded to this review

Dear TPTravellers, Thank you for contacting us. In order for us to investigate this further, kindly provide us with your Etihad booking reference or ticket number starting with 607 on a private message. Yours sincerely, (Sami*)

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International Economy Sydney - Paris

Ascot, United Kingdom
Level 6 Contributor
134 reviews
14 helpful votes
Reviewed 3 days ago
NEW

We flew Etihad to Cochin. Comfortable lie flat seats with great seat amenities.Best seat quality among most lie flat seats as you can alter the firmness of the bed. Great, attentive and friendly cabin crew. Average cuisine, average wine and champagne, poor choice of latest movies. Gimmicks like the on board cocktail lounge ( not as comfortable as Virgin Upper...

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International Business Class London - Kochi (Cochin)

Helpful?
Thank trevorviegas
Etihad Airways, Manager at Etihad Airways, responded to this review

Hello Trevorviegas, Thank you for your review. We appreciate you took your time writing about your experience with us. We value your insights and need those to improve our service. Thank you. *Sami

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International Business Class London - Kochi (Cochin)

Edinburgh, United Kingdom
2 reviews
Reviewed 3 days ago
NEW

I had a great experience with this airline. The staff were very friendly and worked as a team to make sure passengers were happy (helped each other get more food if needed during meal service, got passengers more blankets/pillows when requested). My first flight coming back to Scotland (I had several layovers) was delayed due to weather so I missed...

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International Economy Edinburgh - Ho Chi Minh City

Helpful?
Thank ltirman
Etihad Airways, Manager at Etihad Airways, responded to this review

Hello ltirman, Thank you for your big compliments and your full star rating. We appreciate you took your time writing about your experience with us. It’s always good to hear our guests enjoyed their time with us. Thank you so much. *Sami

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International Economy Edinburgh - Ho Chi Minh City

Ottosdal, South Africa
Level 4 Contributor
13 reviews
4 helpful votes
Reviewed 4 days ago
NEW

Enjoyed the flight, it's a very long 8 hours flight but the friendly Etihaf Airway staff made it worth every mile. Food was nice and me and hubby enjoyed the desert.

International Economy Johannesburg - Abu Dhabi
Helpful?
Thank Marissavh1
Etihad Airways, Manager at Etihad Airways, responded to this review

Hello Marissavh1, Thank you for your review. We appreciate you took your time writing about your experience with us. We value your insights and are happy to hear you enjoyed your flight with us. Thank you. *Sami

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International Economy Johannesburg - Abu Dhabi

London, United Kingdom
1 review
Reviewed 4 days ago
NEW

No complementary chauffeur pick up in London, no amenity packs on daytime flights, poor quality food, lack of care and attention to details of presentation, generally a feeling that Etihad have cut back since they got the Awards. Will be looking elsewhere next time.

International Business Class London - Abu Dhabi
Helpful?
Thank Macpad
See travel tips for airlines
“Only good to travel in flights only outbound from USA. Always book your choice of food and beverages while booking your tickets.”
pattanaik2017, 22 Nov 2017 | Read review
“Fly business class and try to do a day flight”
lecozmo11, 22 Nov 2017 | Read review
“Choose another”
TPTravellers, 20 Nov 2017 | Read review
“Fly business, especially if it is a night flight.”
trevorviegas, 20 Nov 2017 | Read review
“If you dont like spicy food or Halal book a bland meal (more like a western meal)”
marjean1998, 18 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About Etihad Airways
Based in Abu Dhabi, Etihad Airways (EY) is the second largest carrier in the United Arab Emirates. It operates non-stop flights to about 40 destinations in the Middle East, Asia, Oceania, Europe, Africa, North America and South America. Etihad's aircraft cabins are configured in a variety of ways, and can include The Residence (a three-room suite), First Class Apartment, First Class Suite, Business Studio and Economy Smart Seat. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by First Class and Business Class passengers at its hub at Abu Dhabi International Airport (AUH). It operates seven lounges at other airports.

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