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Emirates

65,005 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates
Overview
4.065,005 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Emirates
Headquarters: PO Box 686, Dubai United Arab Emirates

Airline Summary

United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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65005Reviews
22874Photos
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HB@ wrote a review 19 Apr
2 contributions2 helpful votes
Dubai - Birmingham
International
No update prior to travel when the Dubai airport is in total chaos.. No care provided for elderly while waiting for 12 hrs delay. Now affecting their health.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Kevin wrote a review 19 Apr
7 contributions5 helpful votes
Male - London
International
Emirates - utter disgrace how we were treated !!! This is a lengthy read but I’m sure typical of what others experienced with Emirates Airlines recently. Emirates Airlines clearly has NO CONTINGENCY PLANNING. We received email 17th April inviting us to check in on line for
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Ron S wrote a review 19 Apr
United States12 contributions14 helpful votes
Vienna - Dubai
International
flooding on 4/16 in Dubai and Emirates Airlines has lost thousands of luggage. wait 6 hours at airport to see agent and NO HELP. I was admitted to search for my luggage in Terminal 3: thousands of luggage with no organization and i never fond my luggage after 4 days. No one
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sherpa34795995517 wrote a review 19 Apr
Hyderabad District, India1 contribution2 helpful votes
Hyderabad - Dubai
International
I had terrible and worst experience of my life at Emirates counter at Hyderabad on April 20 for trying to board flight eK525 to Dubai. The comments from ground staff was completely illogical, non ethical and problem diversion tactics. There was NO comms officially from Emirates
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Niranjan S wrote a review 19 Apr
Milford, New Hampshire1 contribution1 helpful vote
Chennai (Madras) - Boston
International
IT WAS TERRIBLE! JUST TERRIBLE Me, my brother, and my mother were traveling by Emirates from Chennai International Airport to Boston Logan taking a connecting flight to Dubai on April 17, 2024(Wednesday) by Emirates to meet my dad. The flight check-in was at 1:00 AM and
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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The 7 hour queue to get a seat on a new flight.
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Some of the Customer Assistants just got up with a queue full of customers and had a lunch break when their paying customers had been stuck in the airport for over 24 hours, many longer!!
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Our flight had no departure gate but still took off!!
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Arguments fights, pushing,crushes.
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123456
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Joan K wrote a tip Yesterday
"Choose another airline, that's my tip"
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Matteo S wrote a tip Yesterday
"find another airlines!!!"
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Katie Peterkova wrote a tip 20 Apr
"DON'T EVER USE THIS AIRLINES is my humble advice... "
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Clara S wrote a tip 20 Apr
"Just don't use it unless you want to support a business that does not care for its customers. "
Pierre wrote a tip 19 Apr
"Would like to give a tip but we didn’t flight with Emirates"
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Mon, 06/05
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Mon, 13/05
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