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Emirates


23,308 Reviews
Headquarters: PO Box 686, Dubai United Arab Emirates +971-600-555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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23,308 Reviews from our TripAdvisor Community

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23,308 reviews from our community

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Showing 14,267: English reviews
Johannesburg, South Africa
Level 6 Contributor
91 reviews
96 helpful votes
Reviewed yesterday
NEW

We have flown with Emirates many time, but on our last flight EK 764 form Johannesburg to Dubai, the standard of the food was really poor. We had a choice between chicken and fish and opted for the fish. Luckily it was a night flight and we already had supper, so we only ate the dessert. The passengers next to...

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International Economy Johannesburg - Dubai

Helpful?
Thank Hooda5
Level 3 Contributor
18 reviews
Reviewed yesterday
NEW
via mobile

We had a flight from Zagreb to Dubai. Flight was delayed due to technical problems and re-routed for next day from Budapest. So first we were sitting in the bus for 6 hours from Zagreb to Budapest and we landed in Dubai 24 hours after. We weren’t informed about our rights on check-in, then they didn’t want to compensate us...

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International Economy Zagreb - Dubai

Helpful?
Thank Denis B
Western Cape, South Africa
Level 5 Contributor
65 reviews
19 helpful votes
Reviewed yesterday
NEW

Traveled on A380, great legroom, great service from staff, great food, great entertainment and the wifi on the A380 works properly. After flying on an A380, I don't find other planes a pleasure to fly. Toilets are brilliant on this plane with there extra size.

International Economy Dubai - Copenhagen
Helpful?
Thank JAL047
Western Cape, South Africa
Level 5 Contributor
65 reviews
19 helpful votes
Reviewed yesterday
NEW

Flight was on, Cabin crew were excellent and will to help. I found the entertainment system not so great and wifi did not work properly. Food on the flight was excellent. We had small screens on the 777.

International Economy Cape Town Central - Dubai
Helpful?
Thank JAL047
Spokane, Washington
Level 6 Contributor
234 reviews
183 helpful votes
Reviewed yesterday
NEW

Based on reviews from TripAdvisor, other Travel Magazines and ads on TV, I had very high expectations for flying Emirates. My husband and I were not disappointed. Service was exceptional, staff were very courteous and helpful. Food was very good, and almost nonstop. I felt like all we did was eat, eat, and eat. Drinks are endless, including wine, rum,...

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International Economy Washington DC - Durban

Helpful?
Thank MimieW
Metro Manila, Philippines
Level 4 Contributor
34 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Took the flight from Manila to Dubai last weekend on a Business class. Its really the best airplane, the best service and great food. Very comfortable seats and the crew are very much accomodating. Most of the cabin crews were Filipinos. So proud of you guys! You did a great job! Nice inflight entertainment too. Business class has its own...

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International Business Class Manila - Dubai

Helpful?
Thank mjoan1111
Oxford
Level 3 Contributor
12 reviews
7 helpful votes
Reviewed yesterday
NEW

Took the flight with family (2 adults and 2 children) from Birmingham International airport. The queue was very long, and it took more than an hour and 20 mins to check-in. The planes were nice, comfy, and clean. Food was a bit disappointing, and not many choices available. The stop-over was 1hr 35mins and it was fine to get to...

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International Economy Birmingham - Karachi

Helpful?
Thank ZohaibOxford
Antwerp, Belgium
Level 6 Contributor
132 reviews
24 helpful votes
Reviewed yesterday
NEW
via mobile

This was my first flight with Emirates Airline but definitely will not be my last. Booking online was extremely easy. Their website is easy to navigate and makes putting in all your needed information simple. Online check-in was a breeze as well as airport baggage check. I cannot say enough about the quick and efficient service. The flight crew was...

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International Economy Brussels - Dubai

Helpful?
Thank Kraea62
Bregenz, Austria
Level 3 Contributor
7 reviews
7 helpful votes
Reviewed yesterday
NEW

We just returned from a family vacation (4 adults, 4 kids - 9/9/6/5 yo) on the Seychelles with Emirates. Flights were okay, but for the last flight segment our family was automatically seated indiviually all over the aircraft (A380). I contacted Emirates asap and they guaranteed me via email that "Emirates will never let a child be seated separately" and...

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International Economy Victoria - Munich

Helpful?
Thank iconaf75
Level 3 Contributor
9 reviews
5 helpful votes
Reviewed yesterday
NEW

If I could score you zero I would. Family flying to Australia on 7th December, today son told he has exam to sit on 20th for his final year of his degree. Speak to CS about changing his flight to the 21st only to be told that will be an extra £800, that is madness as they will resell the...

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International Economy London - Brisbane

Helpful?
Thank Colin W
See travel tips for airlines
“check-in online if you can, the queues are long!”
ZohaibOxford, 17 Nov 2017 | Read review
“Don't book Emirates!”
F5052OLcolinw, 17 Nov 2017 | Read review
“I asked for assistance being over 80 years old and I found the help I was given was good and always with a smile. .”
imcmenamin, 16 Nov 2017 | Read review
“upgrade if you can”
872sujand, 16 Nov 2017 | Read review
“Can not use your rating system which would help other travellers, needs fixing”
Middledene, 15 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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