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El Al Israel Airlines


2,789 reviews
Headquarters: PO Box 41 Ben-Gurion Airport, Lod 70100 Israel 011 972 3-977-1111 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,789 Reviews from our TripAdvisor Community

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2,789 reviews from our community

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Showing 1,580: English reviews
Clifton, New Jersey
1 review
Reviewed yesterday
NEW

El Al truly went above and beyond their duty in my situation. I flew from Tel Aviv to the USA on a different airline, and somehow, the bag that I checked in was not tagged with a destination tag. El Al representatives found my bag in the airport, without any identifying airline tags. Instead of just dismissing the bag because...

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International Economy Tel Aviv - Newark

Helpful?
Thank pom20182018
Tel Aviv, Israel
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed 2 days ago
NEW

The flight was very good. The staff were very helpful . The flight was on time. We felt save and secure in the flight.

International Economy Tel Aviv - Bangkok
Helpful?
Thank sharona010
Aventura, Florida
Level 6 Contributor
117 reviews
17 helpful votes
Reviewed 2 days ago
NEW
via mobile

The very best service onboard is always at EL-AL from any country in the world in-bound TLV ISRAEL Before getting onboard, the security check point of EL-AL is very strong. Feeling safe always

International Economy New York City - Tel Aviv
Helpful?
Thank Indicegastronomico
Herzliya, Israel
Level 6 Contributor
267 reviews
75 helpful votes
Reviewed 2 days ago
NEW

The flight was on time and all was well, but we had two serious objections. At the airport Berlin Schoenefeld we had to pass twice through security, a general one and El Al specific. Twice x-ray, frisking, the lot. That is unique and it is unacceptable. Security is essential, but this was incompetent organization. Second, on the flight food was...

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International Economy Berlin - Tel Aviv

Helpful?
Thank Fischels
Haifa, Israel
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Total disappointment ! The plane was literally a fossil with ashtrays in the armrests! I didn't even know they were still flying planes like that. No individual entertainment system, no air vents. I expected one of their newest planes for a 12 hour flight direct to Boston, a destination they recently added a direct flight for. The trip back from...

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International Economy Tel Aviv - Boston

Helpful?
Thank judyavital90
2 reviews
Reviewed 4 days ago
NEW
via mobile

Recently flew the non stop Miami to Tel Aviv flight. Overall it was a pleasant experience. But, nothing exceptional. Not what you expect for the price they charge. Very expensive. There are only six first class seats. 2/2/2. No privacy as you are sitting directly next to a stranger. Not much different from business class which seats 7 across 2/3/2....

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International First Class Miami - Tel Aviv

Helpful?
Thank Steve S
Level 3 Contributor
20 reviews
6 helpful votes
Reviewed 5 days ago
NEW

the flight was ok not mor than that ,the airplane was full .the service was like they do us favor nothing more then they have to do in the manner dont disterbe us.

International Economy Nice - Tel Aviv
Helpful?
Thank Ariye E
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 5 days ago
NEW

The staff on board were helpful and friendly. The seats were comfortable and the food was nice. We will certainly travel with EL AL again

International Economy London - Tel Aviv
Helpful?
Thank gail J
2 reviews
1 helpful vote
Reviewed 1 week ago
NEW
via mobile

When I entered the Business cabin of ElAl's new Dreamliner, I was impressed. I saw pod-like seats that reminded me of a very pleasant American Airlines experience I had a few years ago. The staff was very friendly and present and I was excited this was going to be a great experience. The plane was very clean, the touch media...

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International Business Class London - Tel Aviv

Helpful?
Thank Limore B
Tel Aviv, Israel
Level 6 Contributor
3,454 reviews
2,446 helpful votes
Reviewed 1 week ago
NEW

As we were the only First Class passengers on this flight and since there were no other flights with a First Class cabin, we had the lounge all to ourselves. Sort of. We arrived rather early and the lounge was still not ready for us (the attendant even mentioned they weren't expecting us for at least another hour). The lounge...

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International First Class Tel Aviv - Hong Kong

Helpful?
Thank TheShis
See travel tips for airlines
“Do not fly it.”
Fischels, 20 Oct 2018 | Read review
“all is good....les the security check at EL-AL which is awefull..”
546ag, 12 Oct 2018 | Read review
“El Al changing their ticket status applying October 15 2018, be aware of it”
geronimo1952, 12 Oct 2018 | Read review
“This review is only on the new Dreamliner!!”
ViLana18, 10 Oct 2018 | Read review
“Allow extra time from OR Tambo for security measures. All sensible and worth the effort by El Al and SA ground staff.”
Deegacross, 6 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About El Al Israel Airlines
El Al Israel Airlines (LY), commonly known as El Al, is Israel's flag carrier. The airline, which is headquartered and has a hub at Ben Gurion Airport (TLV) operates non-stop flights to 45 domestic and international destinations in Europe, Asia, Africa and North America. The airline does not operate on the Jewish Sabbath and Jewish religious holidays. El Al's fleet of aircraft includes three-cabin configurations (First Class, Business Class and Economy Class), two-cabin configurations (First Class and Economy Class, or Business Class and Economy Class) and single-cabin configurations (Economy Class only). The airline operates six King David Lounges for passengers flying in premium classes.
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