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El Al Israel Airlines


2,498 reviews
Headquarters: PO Box 41 Ben-Gurion Airport, Lod 70100 Israel 011 972 3-977-1111 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,498 Reviews from our TripAdvisor Community

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2,498 reviews from our community

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Showing 1,428: English reviews
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

After a long que I checked in my bags, went through to security for them to tell me I have to go and find someone to “ask me security questions” sending me to an empty space. I find someone in uniform to ask and they send me to information desk, after being sent to five or six different people /...

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International Economy Tel Aviv - London

Helpful?
Thank Sophie L
Berlin, Germany
Level 3 Contributor
20 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

As always with El Al, it seems so complicated to have the flight actually leave. Whilst in most cases at normal airlines, 2 people board and close the flight, El Al gates are always messy, with tons of staff shouting, screaming orders into different communication methods and eventually delaying the flight substantially. Adding to that an old non identified plane,...

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International Economy Rhodes - Tel Aviv

Helpful?
Thank mgazit2016
Gedera, Israel
Level 5 Contributor
57 reviews
22 helpful votes
Reviewed yesterday
NEW

If I had a better choice I wouldn't Fly EL AL. They have very old air plain flying in this line to BKK. Seats are not conferrable and you should hope the entertainment in your seat will work. There are many families on this flight so expect it may be noise. on my flight service was OK so is the...

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International Economy Tel Aviv - Bangkok

Helpful?
Thank Yossi_Dadi
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

EL AL is the most amazing airline in history. The staff are so helpful and the aeroplane is so clean and welcoming. Everything about EL AL airline is incredible. no Queuing and the security is top. highly recommended!!!!

International Economy London - Tel Aviv
Helpful?
Thank Rsfactor97
1 review
Reviewed yesterday
NEW
via mobile

One word: Disrespectful. Will never again travel in this airline. Their security chef thinks of himself an FBI agent investigating you for a crime you committed. Ruined my vocation.

International Economy Prague - Tel Aviv
Helpful?
Thank Hattem A
Level 2 Contributor
7 reviews
3 helpful votes
Reviewed 3 days ago
NEW

the time was good, the airplane looked clean..the price was good...the crew were nice and courteous. i had good impression.

International Economy Tel Aviv - Warsaw
Helpful?
Thank Ronen D
New York City, New York
Level 3 Contributor
19 reviews
1 helpful vote
Reviewed 3 days ago
NEW

very good security. their old plane have a lot of legroom and the new planes not as much but quiet comfortable. their new planes have great entertainment system.

International Economy New York City - Tel Aviv
Helpful?
Thank sunnyboy20182018
Tel Aviv, Israel
Level 5 Contributor
63 reviews
21 helpful votes
Reviewed 4 days ago
NEW
via mobile

The flight took off 30 min’ late. The seats were very pressed together. And at Rome airport the landing is so far away from the main terminal that it takes more than 1 hour to go to your next flight (with Passport control and security). With that said, the service was wonderful, good food, calm atmosphere and very good Entertainment...

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International Economy Tel Aviv - Rome

Helpful?
Thank irwass
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

We flew to Israel for a special occasion and were very pleased with the flight. We upgraded to premium economy, and it was certainly worth the price. Extra leg room and larger seats. Everything was excellent.

International Economy Newark - Tel Aviv
Helpful?
Thank Crystal C
Jerusalem, Israel
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 4 days ago
NEW

Though we bought economy class, we had miles which could not be used at the height of the season. The company gave us business class seating on the way back to show good will. The dinner given was tasty. All in all, a good flight, pleasant service.

International Economy Tel Aviv - Amsterdam
Helpful?
Thank smharingman
See travel tips for airlines
“Buy tickets as early as possible. Come to the airport at least four hours before departure at the height of the season.”
smharingman, 16 Aug 2018 | Read review
“Don't bother to pay extra to upgrade to "Economy Plus" its expensive not worth the extra money.”
seapoint99, 15 Aug 2018 | Read review
“Travel on another airline”
seapoint99, 15 Aug 2018 | Read review
“Food portions are limited and small”
marycC4001MN, 13 Aug 2018 | Read review
“take the evening flight”
reuvensof, 11 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About El Al Israel Airlines
El Al Israel Airlines (LY), commonly known as El Al, is Israel's flag carrier. The airline, which is headquartered and has a hub at Ben Gurion Airport (TLV) operates non-stop flights to 45 domestic and international destinations in Europe, Asia, Africa and North America. The airline does not operate on the Jewish Sabbath and Jewish religious holidays. El Al's fleet of aircraft includes three-cabin configurations (First Class, Business Class and Economy Class), two-cabin configurations (First Class and Economy Class, or Business Class and Economy Class) and single-cabin configurations (Economy Class only). The airline operates six King David Lounges for passengers flying in premium classes.
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