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El Al Israel Airlines


3,084 reviews
Headquarters: PO Box 41 Ben-Gurion Airport, Lod 70100 Israel 011 972 3-977-1111 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,084 Reviews from our TripAdvisor Community

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3,084 reviews from our community

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Showing 1,728: English reviews
Jerusalem, Israel
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

I'm always flying ElAl.I feel safe to fly with ElAl. I feel at home whenever i'm on the plane. Very good hospitality.

Date of travel: January 2019
International Economy Tel Aviv - Madrid
Helpful?
Thank menahem h
London
Level 1 Contributor
3 reviews
11 helpful votes
Reviewed 2 days ago
NEW
via mobile

Hostile air crew. Poorer service for non Jewish passengers. Unpleasant experience, I would not recommend. I have to fly to Israel again for work and will not book El Al again.

Date of travel: January 2019
International Economy London - Tel Aviv
Helpful?
Thank tallulahgriggs
Asheville, North Carolina
Level 6 Contributor
1,829 reviews
1,284 helpful votes
Reviewed 2 days ago
NEW

This was the worst airline experience in my entire life and never again. It started with reaching the airport and being treated like a terrorist until you were seated in the plane. You are frisked and checked and questioned a million times by some very arrogant people. The airport and then the flight were full of strange looking people in...

Date of travel: December 2018
More 
International Economy Tel Aviv - Mumbai

Helpful?
Thank ZenHealer7
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed 2 days ago
NEW

The flight was very nice. The entertainment system made the time fly away. the food and service were OK.

Date of travel: December 2018
International Economy Tel Aviv - London
Helpful?
Thank adys607
Sedgefield, South Africa
Level 5 Contributor
65 reviews
15 helpful votes
Reviewed 3 days ago
NEW

Excellent rate from Johannesburg to Tel Aviv on the latest Boeing 77, Comfortable and spacious seating, good meals, friendly attendants, and one sure thing with El Al, they state on your tickets that they leave on time and do not wait for late checking.

Date of travel: December 2018
International Economy Johannesburg - Tel Aviv
Helpful?
Thank Sheridan R
New York City, New York
Level 6 Contributor
187 reviews
122 helpful votes
Reviewed 3 days ago
NEW
via mobile

I fly El Al for 3 reasons: non-stop flights, security, and the sense of beginning my vacation while still in NY. Security is the major reason. The Dreamliner’s entertainment system is a huge improvement over the 777 and 747. Huge. Being able to start and stop movies when I wanted to do so was nice. This is the most noticeable...

Date of travel: January 2019
More 
International Business Class New York City - Tel Aviv

Helpful?
Thank robodocny
Haifa District, Israel
Level 3 Contributor
20 reviews
3 helpful votes
Reviewed 4 days ago
NEW

Bad food, bad website, awful application, the worst staff. Waited for 15 minutes for an attendant! The food was non-edible.

Date of travel: September 2018
International Economy Tel Aviv - Moscow
Helpful?
Thank JinnnD
Modiin, Israel
Level 4 Contributor
25 reviews
5 helpful votes
Reviewed 4 days ago
NEW

Seat 24K on El Al's Dreamliner 787 big difference from their 777. 1 of the best flights I ever had. Flight attendants were amazingly nice & helpful & meals were tasty for a change. Seat in regular economy had plenty of leg room even if the seat in front of me was back. Front seats had not legs blocking the...

Date of travel: January 2019
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International Economy London - Tel Aviv

Helpful?
1 Thank Sabajoe
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Madrid, Comunidad de Madrid, Spain
Level 4 Contributor
34 reviews
15 helpful votes
Reviewed 6 days ago
NEW

The Crew were helpful and the food was good and plentiful. First we were offered drinks and peanuts, then came lunch. The food was Kosher of course but it was good and tasty. Later we were offered coffee.

Date of travel: December 2018
International Economy Madrid - Tel Aviv
Helpful?
Thank Aileen J
San Jose, California
Level 4 Contributor
26 reviews
18 helpful votes
Reviewed 1 week ago

another trip to Israel (this time for my 70th BD) and we flew El AL from LAX on their new Boeing 787 Dreamliner. they have a very nice business/first class with a 1-2-1 configuration in the cabin which is way better than what it used to be and much better than say British Air that crams you into business class....

Date of travel: December 2018
More 
International Business Class Los Angeles - Tel Aviv

Helpful?
2 Thank dennistei
See travel tips for airlines
“Try to book the Dreamliners”
Sabajoe, 15 Jan 2019 | Read review
“arrive early for checkin”
topola42, 27 Dec 2018 | Read review
“Economy classic class is best as one 23 kg. bag per person as well as one 8 kg trolly included in the price of the airticket.”
Yaacov-Katz, 26 Dec 2018 | Read review
“Use anither company”
400oferd, 25 Dec 2018 | Read review
“the best flight is - take another airline”
aron704, 25 Dec 2018 | Read review
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About El Al Israel Airlines
El Al Israel Airlines (LY), commonly known as El Al, is Israel's flag carrier. The airline, which is headquartered and has a hub at Ben Gurion Airport (TLV) operates non-stop flights to 45 domestic and international destinations in Europe, Asia, Africa and North America. The airline does not operate on the Jewish Sabbath and Jewish religious holidays. El Al's fleet of aircraft includes three-cabin configurations (First Class, Business Class and Economy Class), two-cabin configurations (First Class and Economy Class, or Business Class and Economy Class) and single-cabin configurations (Economy Class only). The airline operates six King David Lounges for passengers flying in premium classes.
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