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Croatia Airlines


817 reviews
Headquarters: Bani 75b Buzin, Zagreb 10110 Croatia 011 385 72 500 505 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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817 Reviews from our TripAdvisor Community

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817 reviews from our community

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Showing 534: English reviews
Atlanta, Georgia
Level 6 Contributor
104 reviews
22 helpful votes
Reviewed 3 days ago
NEW
via mobile

This was my first time flying Croatian airlines. First flew to Zagreb where I had connecting flight to Dubrovnik. And both flights the crew were very good. Service was good and the flight attendants were friendly. Always a little apprehensive about airlines I haven’t tried before. And in Europe I’ve tried a few. I will use them again. Very nice.

Date of travel: March 2019
Europe Economy Amsterdam - Dubrovnik
Helpful?
Thank chrissaudademason
Ballasalla isle of Man
Level 4 Contributor
48 reviews
18 helpful votes
Reviewed 3 weeks ago via mobile

Used Croatia airlines last year to fly to split. As seniors we received reduced fare. Small snack on board and free drink. Clean plane. Comfortable seats. Pleasant attendants on way out, very attentive,but less so on return. They did the minimal duties then stood talking at the back of aircraft. Saying that I would not hesitate to use them again....

Date of travel: June 2018
More 
Europe Economy London - Split

Helpful?
Thank kangaroo-iom
Zagreb
Level 3 Contributor
10 reviews
12 helpful votes
Reviewed 3 weeks ago via mobile

Great experience, worth every penny. We found a decent deal on tickets, especially since we were visiting family and staying for longer. Loads of luggage limit, lounge is great, food on the plane better than a lot of restaurants, the staff is friendly, professional and accomodating. I've never had issues flying with CA, great pilots as well. Many prefer cheap...

Date of travel: February 2019
More 
Europe Business Class Zagreb - London

Helpful?
1 Thank T H
Zagreb, Croatia
Level 4 Contributor
36 reviews
4 helpful votes
Reviewed 3 weeks ago via mobile

Beside the nice weather and pleasent flight the service was good. You can choose all kinds of drinks.

Date of travel: January 2019
Europe Economy Zagreb - Frankfurt
Helpful?
Thank more0707
Level 6 Contributor
4,758 reviews
981 helpful votes
Reviewed 3 weeks ago via mobile

The check in was excellent. The boarding very good.The in flight service o k only water.The cabin was comfortable. The seat uncomfortable. The flight was smooth.The landing very good.Toilets were o k.

Date of travel: February 2019
Domestic Economy Zagreb - Dubrovnik
Helpful?
1 Thank 3SEse7
Level 6 Contributor
4,758 reviews
981 helpful votes
Reviewed 3 weeks ago via mobile

The flight was good.The check in at Dubrovnik airport was good.The boarding was smooth.The inflight service only water.The seat not comfortable. The flight was smooth.The landing very smooth.The cabin temperature was comfortable.

Date of travel: February 2019
Domestic Economy Dubrovnik - Zagreb
Helpful?
Thank 3SEse7
Zagreb, Croatia
Level 6 Contributor
111 reviews
29 helpful votes
Reviewed 3 weeks ago

We had flown with croatia airlines on our ZAG-LIS trip in their A320. There was delay of one hour and I think it would be decent of them to inform the passengers of that delay instead of us just waiting at the gate without any information. Flight itself was decent and service is almost standard as is on any intra...

Date of travel: September 2018
More 
Europe Economy Zagreb - Lisbon

Helpful?
Thank Bart09v
Zagreb, Croatia
Level 6 Contributor
654 reviews
122 helpful votes
Reviewed 4 weeks ago

Nice and smooth flight from Zagreb to Skopje, capital of Macedonia. Hour and 20 minutes. We had a snack and a Beer.

Date of travel: February 2019
Europe Economy Zagreb - Skopje
Helpful?
Thank Vlado Z
Zagreb, Croatia
Level 3 Contributor
18 reviews
8 helpful votes
Reviewed 13 February 2019

It is not pure patriotism, we often fly form Zagreb to other locations in EU. Plains are not to big, stewardesses and stewards alvays nice. They always offer a meal and drink, and flight seems somehow shorter. And most of all, I love pilots: as much as I was flying with Croatia Airlines, they did their job immaculately, very, very...

Date of travel: October 2018
More 
Europe Economy Zagreb - Lisbon

Helpful?
Thank barbara b
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 9 February 2019

Unfortunately, I had a very bad experience at the check-in gate. I had to change flights in Vienna (was travelling to Minsk) but the woman working at the counter wouldn't print me 2 tickets, supposedly because the other flight didn't exist. Of course it did, but she was not familiar with the fact that some flights have several different codes....

Date of travel: June 2018
More 
Europe Economy Zagreb - Minsk

Helpful?
Thank Pierre Maarten H
See travel tips for airlines
“Just do it.”
barbarabS5440HM, 12 Feb 2019 | Read review
“Soft-sided carry-on luggage will fit better in the overhead bins”
carolas936, 28 Jan 2019 | Read review
“Avoid if wanting business class experience”
kimwC3825KU, 26 Jan 2019 | Read review
“Make sure you confirm the carryon baggage restrictions to avoid disappointment when flying from Zagreb”
401mikec, 20 Jan 2019 | Read review
“This was the easiest check in of my life!!!”
Meryla102, 9 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Croatia Airlines
The country's state-owned flag carrier, Croatia Airlines (OU) is headquartered near Zagreb and operates from a hub at Zagreb International Airport (ZAG). The airline has also designated Dubrovnik Airport (DBV) and Split Airport (SPU) as focus cities. Passengers can fly to more than 25 destinations, including eight locations within Croatia. International destinations include points in Austria, Belgium, Bosnia and Herzegovina, Denmark, France, Germany, Greece, Ireland, Israel, Italy, Kosovo, Macedonia, the Netherlands, Norway, Serbia, Spain, Switzerland and the United Kingdom. Croatia Airlines, with is part of the Star Alliance, has codesharing agreements with more than a dozen airlines.
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