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Copa Airlines


8,395 reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama 011 507 217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,395 Reviews from our TripAdvisor Community

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8,395 reviews from our community

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Showing 2,005: English reviews
Level 4 Contributor
41 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

The check in was smooth and comfortable, boarding went well because they stuck to the group boarding plan. On entering the aircraft, Copa staff were taking oversize carry on bags from passengers and putting them in the cargo bay. That action made boarding very easy, instead of shuffling down the aisle we moved at a steady pace, also there was...

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International Economy Guayaquil - Los Angeles

Helpful?
Thank Jodie M
Level 3 Contributor
5 reviews
Reviewed yesterday
NEW
via mobile

Excellent service , always on time, staff is very polite and friendly and with good manners, food was overall good in the sense of “ kids friendly” And this was not the first time I flew with them, I flew with them to Guayaquil, Ecuador back in 2010 and still indeed they have become better with the time. Very highly...

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Central America Economy Aruba - Panama City

Helpful?
Thank Ambassador812431
Santa Ana, California
Level 1 Contributor
4 reviews
Reviewed 2 days ago
NEW

Before I even begin this review I must admit that I had always refused to fly Copa because of a preconceived notion that it was a "cheap" airline, and I'm not using that word in the sense of low fares (which it certainly does offer). Our penny-pinching friends always fly Copa and I just assumed that it was an inferior...

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International Economy Los Angeles - Medellin

Helpful?
Thank melburstein
Montreal, Canada
Level 6 Contributor
143 reviews
51 helpful votes
Reviewed 3 days ago
NEW

Direct flight from Montreal to Panama...cannot go wrong...avoid all the USA customs and immigration delays so definitely recommended.Service goodwill went well.Food was not too bad for an airline...but its still airline food which is pretty BLAH...altogether

International Economy Montreal - Panama City
Helpful?
Thank Domrom
Yekaterinburg, Russia
Level 6 Contributor
1,197 reviews
2,157 helpful votes
Reviewed 3 days ago
NEW

I flew business class from Santo Domingo (SDQ) to Panama City (PTY) and after a 54-minute layover continued my journey to Lima (LIM) on the second leg. I selected Copa based on experience with the airline, lowest price for the one-stop options, and the seven-hour total travel time; the flight segment durations were 2-hours 40-minutes and 3-hours 30-minutes. The shortest...

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International Business Class Santo Domingo - Lima

Helpful?
Thank KodoDrummer
Clearwater, Florida
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 4 days ago
NEW
via mobile

A great experience on a nice, clean and comfortable airline. One of the best flights in years. Food and entertainment was great. Highly recommend.

International Economy Tampa - Panama City
Helpful?
Thank Departure189810
Sao Paulo, SP
Level 2 Contributor
7 reviews
7 helpful votes
Reviewed 4 days ago
NEW

Small airplane for such a long international trip. Basic on board service and nearly uncomfortable seats. I got my ticket for an unbelievable cheap price so, then, it was worth it. But avoid it if you need comfort and good service.

International Economy Sao Paulo - New York City
Helpful?
Thank renatam0tta
Death Valley National Park, California
Level 2 Contributor
8 reviews
Reviewed 5 days ago
NEW
via mobile

Unbelievable. I tried paying for my beers several times but was politely turned down. I found out later i can have as much beer as i pleased... Wow! This is economy class!! If youre goin to colombia or elsewhere they fly, you gon love it. If you like free beer that is.

International Economy Las Vegas - Medellin
Helpful?
Thank javiervillela61
Santa Clara, California
Level 5 Contributor
64 reviews
16 helpful votes
Reviewed 5 days ago
NEW

our flights from San Francisco to Panama City and from there to Punta Cana were on time. Good services and meals served on both flight. First time using Copa and leaving a good impression.

Caribbean Economy San Francisco - Punta Cana
Helpful?
Thank 9za
Bogota, Colombia
Level 6 Contributor
149 reviews
20 helpful votes
Reviewed 5 days ago
NEW

This was my daughters flight. I bought it both was, and because a last minute test, she had to take a different flight in a different airline in the way to Nassau. The day before flying back I tryied to check in, and it didnt let me, so I contacted with the online chat, only to find out that because...

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International Economy Nassau - Bogota

Helpful?
2 Thank Surgeonhawkeye
See travel tips for airlines
“If you can, book the extra legroom seat.”
renatam0tta, 19 Oct 2018 | Read review
“Dont do it ever”
Surgeonhawkeye, 18 Oct 2018 | Read review
“Learning some basic Spanish would be helpful :)”
kathleenl434, 6 Oct 2018 | Read review
“Keep copies of your flight and seat information!”
MJJ57, 4 Oct 2018 | Read review
“Be patient on your check in and don't purchase duty free as it might be a problem at the Panama airport.”
rpsCoach2018, 3 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).

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