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Copa Airlines


8,706 reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama 011 507 217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,706 Reviews from our TripAdvisor Community

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8,706 reviews from our community

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Showing 2,107: English reviews
Level 2 Contributor
3 reviews
Reviewed yesterday
NEW

Very comfortable flight to Aruba, free baggage check in, free on board entertainment, food and drinks/alcohol complementary.

Date of travel: November 2018
Caribbean Economy San Francisco - Aruba
Helpful?
Thank Lana P
2 reviews
Reviewed yesterday
NEW
via mobile

COPA airlines oversells tickets. I had bought and paid my ticket 1 month in advance of my trip. However, the ticket counter agent told me i would be on standby as the airline oversells tickets since people sometimes dont show up to their reservations. I had a 50/50 chance of getting a seat on my flight from Panama City to...

Date of travel: December 2018
More 
Domestic Economy David - Panama City

Helpful?
Thank Scenic135800
Denver, CO
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

My family and I had a good experience on this airline. We were unsure of the airline at first but it's really a branch of United Airlines

Date of travel: January 2018
Caribbean Economy New Orleans - Punta Cana
Helpful?
Thank dana201052
George Town, Grand Cayman
Level 4 Contributor
40 reviews
7 helpful votes
Reviewed yesterday
NEW

We were not able to get a direct flight for the day we wanted to go so had to stay in Panama over night and then fly from there

Date of travel: November 2018
Caribbean Economy Havana - St Martin / St Maarten
Helpful?
Thank dlouisehanson55
Toronto, Canada
Level 5 Contributor
58 reviews
39 helpful votes
Reviewed yesterday
NEW

I had the opportunity to flying Copa, service was nice, amazing crew ..fly on time . just it's to long the wait time in PTY on a return fly...

Date of travel: December 2018
International Economy Caracas - Holguin
Helpful?
Thank TurismTravel
4 reviews
Reviewed 2 days ago
NEW

The worst airline I have ever had to deal with or flown. Will never use them again for trips to Central and South America. We were kept outside in front of our check-in for an hour and a half because they and i quote "do not want to deal with people who may have missed their flights because they were...

Date of travel: December 2018
More 
Caribbean Economy Los Angeles - Punta Cana

Helpful?
Thank Andrew T
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

This was my first time flying Copa. The fare I purchased was very reasonable. It is free to bring a carry on and checked bag, which is becoming more rare in the airline industry. They provide a good in-flight meal at no charge. The seats are standard airline seats in economy class. The headrest is adjustable and comfortable. All of...

Date of travel: November 2018
More 
International Economy Boston - Lima

Helpful?
Thank Sonne607
Santa Monica, California
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW
via mobile

Bought a 150 DLLs soccer ball, deflated, at the Panama airport (Copa's hub). Before boarding the girls from copa say the ball cannot fly because it is not deflated....it was because they purposefully don't sell them inflated at the airport. she said I needed to deflated it more....which ruins the ball. Went back to the Adidas official store and the...

Date of travel: December 2018
More 
International Economy Bogota - Los Angeles

Helpful?
Thank monis19
Miami, Florida
Level 6 Contributor
80 reviews
19 helpful votes
Reviewed 5 days ago
NEW

As usual, my Copa flight to Colombia was on time, nothing like being able to count on Copa's timelines to plan a tight agenda at your destination. The loading of the plane was efficient and the onboard service was very good. The plane was brand new and the flight took less than expected, arriving early into Bogota. This airline has...

Date of travel: November 2018
More 
South America Economy Panama City - Bogota

Helpful?
Thank 329jimmym
Los Angeles, California
Level 6 Contributor
240 reviews
89 helpful votes
Reviewed 5 days ago
NEW

Our flights with Copa were excellent! All 4 segments of our flight were on newest Boeing 737-800 with very comfortable seating and better than average legroom. Inflight food was served on All segments we flew (2-3 hours each). Flight attendants went out of their way to take care of the passengers and were present in the cabin during the durations...

Date of travel: October 2018
More 
Caribbean Economy Los Angeles - Havana

Helpful?
Thank Elie B
See travel tips for airlines
“Pay for business class, but it still won't be good”
andrewtA768PH, 10 Dec 2018 | Read review
“Fly with only carry on.”
329jimmym, 7 Dec 2018 | Read review
“If you didn’t read my review, Try to avoid Tocumen Panama airport flight connections.”
MLondon26, 2 Dec 2018 | Read review
“Inquire at initial ticketing whether there will be additional security checks at the gate!”
Leftwiththekey, 2 Dec 2018 | Read review
“Just try to book with good time in advance”
costarisjcr, 28 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).

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