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China Southern Airlines


3,552 reviews
Headquarters: 278 Jichang Road, Guangzhou 510405 China 011 86 95539 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,552 Reviews from our TripAdvisor Community

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3,552 reviews from our community

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Showing 2,603: English reviews
Flushing, United States
2 reviews
Reviewed today
NEW

Nice airline. Professional service. Clean seats. Vegetarian meals were much better than Cathay Pacific's offerings. Flight attendants were all tall, slim, and attractive. I am sure they have some kind of beauty standards when they hired for these positions. However, entertainment was disappointing. Movies were very old. Cathay Pacific beats CSAR hands down in this category.

International Economy New York City - Guangzhou
Helpful?
Thank tail2017
Karratha, Australia
Level 5 Contributor
67 reviews
16 helpful votes
Reviewed yesterday
NEW

Had a better plane on our return trip from China with China Southern. Couldn't check in online but check in was smooth at Xi'an airport. Domestic flight to Canton then International to Melbourne. Sat in economy row 56 seats A&D. In-flight entertainment available this time, more white wine available! and all in all a comfortable journey home.

International Economy Xi'an - Melbourne
Helpful?
Thank trisicairns
Karratha, Australia
Level 5 Contributor
67 reviews
16 helpful votes
Reviewed yesterday
NEW

Flew with China Southern as part of our Scoopon package deal with Travel Asia. Had difficulty checking in online and choosing seats, website not that easy to use, high traffic volume online but persisted and checked in for flight but couldn't change seats. Sat in row 59 K&H. No entertainment on flight, older plane. Seats OK but back of plane...

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International Economy Melbourne - Beijing

Helpful?
Thank trisicairns
Dhaka City, Bangladesh
Level 3 Contributor
13 reviews
Reviewed 2 days ago
NEW
via mobile

China southern it was a good airline in China, my flight number was cz3801, aircraft was booing 787 dream liner and flight departure date was 26 August, it was biggest and have all new technology feature, with WiFi, when this aircraft 40000feet high from the earth we use Wi-Fi Internet. Air hostess and cabin crew behavior was good but they're...

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Domestic Economy Guangzhou - Hangzhou

Helpful?
Thank REZVI0805
Margate, United Kingdom
Level 6 Contributor
123 reviews
69 helpful votes
Reviewed 2 days ago
NEW

A return flight to Malaysia,Langkawi.We stopped on a connecting flight in China both ways. £330 return,an amazing price! I have done the same flight with Malaysian Airlines a few times,it cost about £200 more! the airline service about average,not great,but for the money i would struggle to do better. Will be happy to fly with them again.

International Economy London - Langkawi
Helpful?
Thank Tim R
Gurugram (Gurgaon), India
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 2 days ago
NEW

We flew economy from New Delhi to Hanoi via Guangzhou and then from Ho Chi Minh to New Delhi via Guangzhou. I had apprehensions about the airline basis the reviews that i had read but i was pleasantly surprised with overall experience. The seats were comfortable with enough leg room ( I am 5'11) and had personal screens on each...

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Southeast Asia Economy New Delhi - Hanoi

Helpful?
Thank ankur_dev
Toronto, Canada
Level 1 Contributor
4 reviews
Reviewed 3 days ago
NEW

The Premium Economy seats are very roomy and service is excellent. The in flight meals are very good in quality and quantity.

International Economy Toronto - Guangzhou
Helpful?
Thank William F
Singapore, Singapore
Level 4 Contributor
31 reviews
8 helpful votes
Reviewed 3 days ago
NEW

From SG to transit at GZ landed at 12.15pm,connect flight at 13.05 RUSH for it.In the end the flight push back 14.15(piss off) when landed in CQ my luggage was not ON the plane that I was in(another piss off).I really lost of word to describe how this flight really make my day...after this I will think carefully taking this...

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North Asia Economy Singapore - Chongqing

Helpful?
Thank ChenH368
Iron
Level 4 Contributor
26 reviews
7 helpful votes
Reviewed 3 days ago
NEW

Very comfortable seats, extremely large lavatory, pretty decent food, charming service. I was on an A380, which is indescribably huge. Seating layout has plenty of space to stash personal items in-flight. After meal service a "snack bar" was set up in the galley area with a constantly replenished supply of fruits, cheeses, baked goods, chocolates and beverages.

International Business Class Los Angeles - Guangzhou
Helpful?
2 Thank arvillat
Phnom Penh, Cambodia
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed 3 days ago
NEW

Boarded at noon. Took off. Lights went down, air con switched to very cool, cabin crew disappeared. No service for 5 hours. did they think we were all going to go to sleep at noon?

International Economy Adelaide - Hanoi
Helpful?
1 Thank grealy2017
See travel tips for airlines
“The website is not user friendly & thus best way to reach out to them for seat selection & meals is via customer service number.”
ankur_dev, 17 Nov 2018 | Read review
“If have choice think carefully for this airline”
ChenH368, 16 Nov 2018 | Read review
“Bring your own headphones, the ones on the plane are uncomfortable”
arvillat, 16 Nov 2018 | Read review
“Expect the unexpected.”
grealy2017, 16 Nov 2018 | Read review
“Large time for connecting flights and attention to sudden changes!”
433bertd, 15 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About China Southern Airlines
The world's sixth-largest passenger carrier, China Southern Airlines (CZ) operates non-stop flights to more than 190 destinations in China, across Asia, and to Europe, Oceania and North America. In total, the airline flies to 35 countries. A member of the SkyTeam alliance, the airline's primary hub is Guangzhou Baiyun International Airport (CAN). Secondary hubs are located at Chongqing Jiangbei International Airport (CKG), Beijing Capital International Airport (PEK) and Ürümqi Diwopu International Airport (URC). China Southern's fleet of aircraft includes a variety of configurations, including First Class, Business Class, Premium Economy Class and Economy Class.
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