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China Southern Airlines


3,338 reviews
Headquarters: 278 Jichang Road, Guangzhou 510405 China 011 86 95539 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,338 Reviews from our TripAdvisor Community

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3,338 reviews from our community

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Showing 2,439: English reviews
Sydney, Australia
Level 4 Contributor
41 reviews
8 helpful votes
Reviewed today
NEW

Takeoff was on time and punctual. The plane was comfortable and the toilet area was surprisingly cleaner than I expected from a long haul journey of 9 hours. I found the staff attentive and polite.

International Economy Sydney - Guangzhou
Helpful?
Thank tammywu737
Beijing, China
Level 1 Contributor
2 reviews
Reviewed yesterday
NEW

I have flown with China Southern Airlines many times. The thing that I admire the most has to be its consistency in the service provided. The food is never bad, and the flight attendants are very helpful. The only issue I have is, when flying domestic in china, the food choices are prioritized for the locals. although, this those make...

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Asia Economy Beijing - Kathmandu

Helpful?
Thank Inspiration800544
Brisbane, Australia
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed yesterday
NEW

For a low cost airline it is good. Just as long as you are prepared for that it should be fine. Just do not expect high service, a lot of drinks availability, high quality or functioning tech.

International Economy Brisbane - Dublin
Helpful?
Thank valab2015
bham
Level 5 Contributor
63 reviews
17 helpful votes
Reviewed yesterday
NEW

Basic service from the airline that provided the cheapest flights. The staff were a little 'wooden' and not too welcoming. The drinks were limited, alcohol was either beer ,red or white wine. Food was acceptable.

International Economy London - Denpasar
Helpful?
Thank anthony b
Sydney, Australia
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

Flew Sydney to London Heathrow and return in August and September 2018. Happy with choice of China Southern and fare was value for money. Check in easy. Service on flights was excellent. Staff could not have tried any harder. Toilets keep spotlessly clean by crew. Food was good and plentiful. Wine list a little limited but we were not seeking...

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International Business Class Sydney - London

Helpful?
Thank Burnsy333
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Walked onto the aircraft in Sydney evening (A330) and the heat was stifling. The attendants were personality plus - not ! The onboard food was crap and the whole aircraft was is need of a good clean. Dirty onboard lavatories. You may have well been sitting on an old orange box as the seats were cramped, hard and uncomfortable. One...

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International Economy Brisbane - Guangzhou

Helpful?
Thank Kim D
Blue Mountains, Australia
Level 4 Contributor
44 reviews
11 helpful votes
Reviewed 3 days ago
NEW

We felt like we were in China as soon as we got on the aeroplane in Sydney. Smallish Air Bus 333. Lots of leg room, plenty of entertainment, great meals, wonderful service. The flight was fantastic and on time.

International Economy Sydney - Guangzhou
Helpful?
Thank David L
Alblasserdam, The Netherlands
Level 5 Contributor
49 reviews
4 helpful votes
Reviewed 4 days ago
NEW

My first flight in an Airbus A380, what a great experience. Leaving Amsterdam mid-afternoon, arriving realy morning in Beijing. Stay awake during the day, an early sleep and on Sunday morming no jetlag. Plenty of room even in Economy Class and decent food. Be aware - the only coffee you get includes milk and sugar! (the same on the way...

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International Economy Amsterdam - Beijing

Helpful?
Thank Freerk_Visser
Amsterdam, The Netherlands
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 4 days ago
NEW

flight delayed due to weather conditions, connection to Amsterdam was departed when I arrived. No good service in Guangzhou, had to wait 3 hours for a hotel in the middle of the night. No sevice of the airline available

Domestic Economy Hangzhou - Guangzhou
Helpful?
1 Thank hillebart
Sydney, Australia
Level 4 Contributor
29 reviews
13 helpful votes
Reviewed 4 days ago
NEW

Had return tickets from Sydney to Chengdu, then Beijing to Sydney. Southern China hub is Guangzhou, so flight from Sydney to Guangzhou was uneventful, the food was quite good for airlines, I choose the Asian opinion and was quite happy with the food. Was transferred to internal flight to Chengdu which as delayed for for a couple hours, then two...

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International Business Class Guangzhou - Sydney

Helpful?
Thank gayle p
See travel tips for airlines
“Prepare yourself for a low cost airline, and it will be smooth flying.”
valab2015, 23 Sep 2018 | Read review
“look for a better deal with others”
anthonyb977, 23 Sep 2018 | Read review
“Avoid Chinese state owned airlines if at all possible.”
kimdI2803UC, 22 Sep 2018 | Read review
“Enjoy - they are fantastic”
outatown2015, 21 Sep 2018 | Read review
“TV not user friendly and not the last movies”
gaylep154, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About China Southern Airlines
The world's sixth-largest passenger carrier, China Southern Airlines (CZ) operates non-stop flights to more than 190 destinations in China, across Asia, and to Europe, Oceania and North America. In total, the airline flies to 35 countries. A member of the SkyTeam alliance, the airline's primary hub is Guangzhou Baiyun International Airport (CAN). Secondary hubs are located at Chongqing Jiangbei International Airport (CKG), Beijing Capital International Airport (PEK) and Ürümqi Diwopu International Airport (URC). China Southern's fleet of aircraft includes a variety of configurations, including First Class, Business Class, Premium Economy Class and Economy Class.
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