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British Airways

59,516 reviews
Headquarters: PO Box 365, Harmondsworth England UB7 0GB
Overview
3.559,516 reviews
Legroom
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About British Airways

Airline Alliance

oneworld
Headquarters: PO Box 365, Harmondsworth England UB7 0GB

Airline Summary

British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .
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59516Reviews
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558fredw wrote a review Yesterday
Melbourne, Australia13 contributions13 helpful votes
Nice - London
Europe
Flew from Nice to London recently and decided to fly business as we had a lot of luggage. This was probably one of the worst business class flights we have ever experienced and a total waste of the extra money. Firstly the lounge at Nice was pretty mediocre to say the least. When you board the aircraft you notice that all of the seats are exactly the same. No extra space or legroom in the pointy end. The interior of the plane was tired and as we were seated near the back of business class, they ran out of food by the time they got to us. After complaining we were eventually given a sandwich from economy which wasn't too bad. London City airport is also awful, waited nearly half an hour for our luggage, you walk for miles to get to the baggage carousel, and then it's another very long walk to the Uber pick Up point with probably the worst designed luggage trollies we have ever encountered. They are impossible to push straight. BA seriously need to up their game.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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paulbenson123 wrote a review Yesterday
Greater London, United Kingdom14 contributions15 helpful votes
St. Lucia - London
International
very cheap and basic srevice miserble on board staff and not worth the extra money food was very poor and basic seat comfort was not good , would nether want to go on a B A flight again
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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handyspanner wrote a review 22 Apr
London, United Kingdom581 contributions242 helpful votes
Rio de Janeiro - London
International
Flew back to the UK in Business class on the 777 that had the club suite. From the minute we got on until the minute we got off I couldn’t fault the flight. The seat was ready for us and it was clean and well presented. Everything worked and the IFE could not be faulted with a great selection of films and music. The crew were excellent and provided great service and banter throughout the flight. I did not eat the food as I just wanted to sleep. The flat bed with the White Company bedding was really comfortable and gave a good sleep. After the shenanigans of the way out there and the DAT flight, this was a breath of fresh air. Why can’t every flight be like this? Thanks to the great crew on the BA/Rio to LHR flight.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Claire T wrote a review 22 Apr
Manchester, United Kingdom20 contributions6 helpful votes
London - Honolulu
International
I booked through British Airways and had confirmations of my flight (out and back) through BA. When I tried to check in online I couldn't (so ended up in row 58), which I thought would be the only issue but when I landed in LA after an 11 hour flight the American Airlines "partner flight" which BA should have booked for me didn't exist. I was very lucky and the AA staff helped book me onto the last seat of the next flight out. An honest mistake (I thought) until I tried to check in coming home and the exact same thing happened. My partner (travelling with me) had his reservation perfectly but mine wasn't there so I was placed first reserve on the last flight out of the day with hopes that maybe someone would drop out! Not a relaxing way to end the holiday. AA said I could only talk to BA about this issue as I booked through them and yet BA don't have a 24 hour helpline so I'd have had to pay £1+ a minute to phone their american line as the time difference means it was the middle of the night for the UK call centre. I complained and all BA had to say was: not our fault that AA didn't book you in. I disagree BA. AA were great and you were disorganised and unhelpful.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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beautifulbooty wrote a review 22 Apr
Newtownards, United Kingdom39 contributions34 helpful votes
Belfast - New York City
International
rubbish service come on BA stop trying to be something you are not paid a lot of money to come home in comfort never again RUDE STAFF no more interested in doing there job than i am of jumping in front of a moving bus you will be my very last choice when next flying to the states
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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paulbenson123 wrote a tip Yesterday
"dont book with B A if you can help it "
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Claire T wrote a tip 22 Apr
"Don't book with BA."
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beautifulbooty wrote a tip 22 Apr
"traveled business class with this airline waste of money"
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David A wrote a tip 22 Apr
"Avoid them"
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Tony T wrote a tip 21 Apr
"if youre thinking about travelling first class with this airline. Dont"
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ReturnOne-WayMulti-city
Depart
Tue, 07/05
Return
Tue, 14/05
Travellers
1, Economy