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British Airways


37,027 reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England 011 44 844 493 0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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37,027 Reviews from our TripAdvisor Community

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37,027 reviews from our community

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Showing 31,159: English reviews
Ottawa, Ontario, Canada
Level 2 Contributor
5 reviews
Reviewed today
NEW

I have booked an expensive premium economy ticket but due to health reasons was not able to travel. I called BA to cancel and got a thank you e mail from BA for doing so. I was also told that I will have a credit to my account and will be able to rebook within one year. Now when am...

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International Premium Economy Montreal - London

Helpful?
Thank OttFamily
London, United Kingdom
Level 5 Contributor
29 reviews
9 helpful votes
Reviewed today
NEW
via mobile

Being our National Airline British Airways should be a leader within the Airline world. But it isn’t... either it’s been my bad luck but I can’t remember I’ve sat on a new plane.. I have flown a few times on BA to and from Dubai.. and never on one of their latest or new planes... They are outdated planes sadly...

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International Premium Economy London - Dubai

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Thank Faisal A
Level 6 Contributor
2,501 reviews
855 helpful votes
Reviewed today
NEW

So I made sure to get to Heathrow with plenty of time to wait in line regarding an upgrade. They only had three ladies working the Ticketing and Assistance line, but prior to getting in line a very nice man guided me to the line. After a bit of a wait the line moved steadily and I was with a...

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International Business Class London - Washington DC

Helpful?
Thank jehenson81
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

BA has great service. The staff are extremely professional and courteous. The entertainment is superb and the food and beverage offering is first class. The seats on the A320 are a 2.1 configuration so if you take the 1 seat option its like your arm chair at home. Economy is equally comfortable with great service and the same entertainment system....

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International Business Class Beirut - London

Helpful?
Thank Jonno O
Level 3 Contributor
19 reviews
3 helpful votes
Reviewed yesterday
NEW

Unfortunately British missed the mark on there business class seat layout, if you are a couple traveling you must do the window and isle, if you are alone the middle row has 3 seats and the seat in the middle is forward facing and the isle seats face the middle seat, so you get the pleasure of staring at strangers...

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International Business Class Los Angeles - London

Helpful?
Thank barbarabuilder
Hertfordshire, United Kingdom
Level 6 Contributor
192 reviews
82 helpful votes
Reviewed yesterday
NEW
via mobile

On time good flight leg room fair but I am short service good staff very good food ok but why a chicken curry not everybody likes curry other option vegetarian. But you do have to pre book your seat even if there is only two of you twice we have been separated so not good

International Economy London - Tokyo
Helpful?
Thank Linda C
Lot-et-Garonne, France
Level 6 Contributor
588 reviews
399 helpful votes
Reviewed yesterday
NEW
via mobile

Great flight from LGW-BOD. Slightly delayed but amazing service, great meal and fabulous crew. Highly recommended.

Europe Business Class London - Bordeaux
Helpful?
Thank francophileonthemove
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Riverside, California
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed yesterday
NEW

I haven't flown British Airways in several years. I was a bit disappointed and it was not as I had remembered. The food wasn't as good as I remember and the restrooms were not kept clean. I have been on several other airlines and none of the restrooms were as dirty as these were. I did enjoy sitting on the...

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International Premium Economy Los Angeles - Rome

Helpful?
Thank ProfMin
Brisbane, Australia
Level 3 Contributor
19 reviews
8 helpful votes
Reviewed yesterday
NEW

BA flies a Boeing 777 to Fort Lauderdale USA daily. If you travel off peak during the year (especially September) you can get a really good deal. And the aircraft is not full giving those savvy passengers a chance to move their assigned seat to an empty row and stretch out for a good sleep! Food was average but service...

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International Economy London - Fort Lauderdale

Helpful?
Thank JockE281149
Ellesmere Port, United Kingdom
2 reviews
Reviewed yesterday
NEW

Great service from the crew. New change of food menu. The only downside was when we were waiting for our luggage to come off the reclaim area, which all our suitcases were high priority someone decided not to include 1 of our 4 suitcases which was very inconvenient.

Europe Business Class Manchester - Corfu
Helpful?
Thank Maps796940
See travel tips for airlines
“make sure you have a proof of cancelation, otherwise you will never get your money”
OttFamily, 20 Oct 2018 | Read review
“Book early and take the 1 seat configuration if traveling alone on busienss class”
jonnoo2018, 19 Oct 2018 | Read review
“Flying back from USA to UK the time difference will make that particular night very short so get to sleep asap leaving Fort Lauderdale.”
JockE281149, 19 Oct 2018 | Read review
“Use the app to board - no need to print out boarding pass”
DREGS, 19 Oct 2018 | Read review
“Just go with them, I couldn’t fault them!”
dougp531, 19 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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