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Blue Panorama Airlines


2,727 reviews
Headquarters: Viale delle Arti 123, 00054, Fiumicino Italy 011 39 06 9895 6666 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,727 Reviews from our TripAdvisor Community

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2,727 reviews from our community

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Showing 335: English reviews
1 review
Reviewed 3 weeks ago via mobile

Terrible.everything was terrible.hours of delay.passengers were treated as animals.and the plane always has technical problems.you can check albanian news for forced landings of this company🤯🤯🤯🤯🤯

Date of travel: March 2018
Europe Economy Rome - Istanbul
Helpful?
Thank Lorda A
1 review
Reviewed 4 weeks ago

8 hours of delay not reimbursed.Passengers were treated as animals, no information on the time of departure was given.It is a shame!Request for compensation was sent by certified mail in July 2018, as of February 2019 I haven't received any response.AVOID this air company, they deserve to go out of business.Italy's Department of Transportation needs to look at this, since...

Date of travel: July 2018
More 
Europe Economy Milan - Tirana

Helpful?
Thank Albana K
Staffanstorp, Sweden
Level 1 Contributor
3 reviews
Reviewed 31 January 2019 via mobile

Cheap but OK. Very noisy plane. Small seats, but if you tried other low cost airlines you know how spacious they are. Staff nice and attentive. Don’t worry be happy 😃

Date of travel: January 2019
Europe Economy Copenhagen - Turin
Helpful?
Thank 484merjam
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 10 January 2019

I usually don't complain or write any negative reviews, but BLUE PANORAMA RIPS PEOPLE OFF. Not to be dramatic or anything but they charged my 50 euros extra for no middle name when they don't have that option online. I know so many people have had this issue, we need to get this to stop.

Date of travel: December 2018
Europe Economy London - Tirana
Helpful?
1 Thank barbburck
Bucharest, Romania
Level 1 Contributor
2 reviews
Reviewed 1 January 2019

Upon checkin we were made to pay 120 EUR because when we booked we hadn't entered our middle names. The charge for this was 60 EUR each!!! Just because they had to print us another ticket. We had no choice but to pay or we could not fly... This cost almost as much as the original flight . I have...

Date of travel: December 2018
More 
Europe Economy Tirana - Genoa

Helpful?
Thank kora777
1 review
1 helpful vote
Reviewed 29 December 2018

Horrible delay when going home for New Year's. They offered a voucher for a sandwich but forgot to mention that we had to exit boarding area, go back to check in counter, stand in line for security and passport check all over again. Now I'm determined to ask for a refund and hope everybody else does the same, at their...

Date of travel: December 2018
More 
Europe Economy Milan - Tirana

Helpful?
1 Thank Oriana D
Riyadh, Saudi Arabia
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 19 December 2018 via mobile

I don’t especially like to fly low cost airlines and try to avoid them. Unfortunately, the only flight that will not make me loose half of my weekend has to be with one of them. Of the only 2 possible ones, Blu Panorama is the less bad. My very first experience was ok. I was late because of traffic and...

Date of travel: December 2018
More 
Europe Economy Tirana - Milan

Helpful?
Thank Sglaude
Playa del Carmen, Mexico
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 18 December 2018

i decided to give them another chance since i had in the past horrible experience with this airline BUT this time was a real nightmare ! 22 hours delay !!! As costumers (by law) we have the right of 600 euros refund, i had to spend other 50 euros to send them the originals boarding passes to Italy from Mexico...

Date of travel: August 2018
More 
International Economy Milan - Cancun

Helpful?
1 Thank CondoHorafeliz
Sligo, Ireland
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 18 December 2018

Just be careful with the name on the passport. I was charged 50 euro on the way out because I had not put my middle name when booking. The check in guy said he had to rebook it and it cost the 50 euro. Also he said I would be charged on the way back. BUT I don't think he...

Date of travel: September 2018
More 
Europe Economy Milan - Tirana

Helpful?
Thank Pamela B
Prestatyn, United Kingdom
Level 3 Contributor
11 reviews
21 helpful votes
Reviewed 18 December 2018 via mobile

Got charged by these bandits €120 because I booked my tickets without putting my middle name on the reservation got to check in and charged me the above because I have a middle name also service on the flight was awful I would rathert fly Ryanair economy on a 12 hour flight than these bandits

Date of travel: November 2018
Europe Economy Manchester - Tirana
Helpful?
Thank welshjohn76
See travel tips for airlines
“Do not fly”
984albanak, 17 Feb 2019 | Read review
“Don't fly with them or put your middle name with your first name”
barbburck, 9 Jan 2019 | Read review
“Don't do it”
kora777, 31 Dec 2018 | Read review
“do not fly with Blue Panorama”
CondoHorafeliz, 18 Dec 2018 | Read review
“Careful if you have to use this outfit”
pamelabN1488KU, 18 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Blue Panorama Airlines
Blue Panorama Airlines (BV) is a low-cost Italian carrier that is headquartered in Rome. It has operating bases at Milan-Malpensa Airport (MXP), Leonardo da Vinci-Fiumicino Airport (FCO) and Tirana International Airport Nënë Tereza (TIA). The airline flies to about 40 destinations, including 13 domestic destinations, as well as Albania, Bosnia and Herzegovina, Croatia, Cuba, the Dominican Republic, Greece, Jamaica, Mexico, Russia, Spain and Turkey. Its short- and medium-haul flights operate under the Blu-express brand. The airline's fleet of 10 airplanes includes several Boeing 737 variants, Boeing 767-300ER and Piaggio P.180 Avanti planes.
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