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Austrian Airlines
Headquarters: Office Park 2, Postfach 100, Vienna Austria A1300
Overview
3.59,451 reviews
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Austrian Airlines

Airline Alliance

Star Alliance
Headquarters: Office Park 2, Postfach 100, Vienna Austria A1300

Airline Summary

Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
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9451Reviews
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Sarah S wrote a review 2 Jun
Horebeke, Belgium111 contributions25 helpful votes
Salzburg - Frankfurt
Europe
Flight was delayed, can happen. But there was no information while waiting in the airport ,many passenger were asking for information about connecting flights,the did not give us a word of information or any help. In other flights at least you get an update
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Richard H wrote a review 2 Jun
Montego Bay, Jamaica22 contributions16 helpful votes
Prague - Budapest
Europe
Paying for business class is a waste of money. We had the same sized seat, preferred boarding on one leg only but it doesn’t matter because you go by bus and have to wait on all other passengers. The only difference on board was a bowl of yogurt. The one plus was use of the
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Altarf wrote a review May 2024
7 contributions4 helpful votes
Munich - Vienna
Europe
It is the second time where even though I am aloud to bring a laptop bag and hand luggage there is no space for both . As last time the personnel on the flight, on an unpleasant tone is asking me to put the hand luggage (55x40x20) under the seat reminding me that this happens
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Irina wrote a review May 2024
Aliso Viejo, California19 contributions6 helpful votes
Vienna - New York City
International
I just flew connecting through Vienna to New York - despite my ticket specifically saying I was entitled to a carry on and a personal item, despite me paying an exorbitant amount for extra legroom seats, despite being a Star Alliance Gold member, and despite clearly being 6
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Margit A wrote a review May 2024
1 contribution2 helpful votes
Frankfurt - Klagenfurt
Europe
The customer service is aweful can't und derstand or hear anything. They don't care about what happened they only care about money
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Austrian Airlines
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Dorothy T wrote a tip 17 Jun
"Don't use Austrian Airlines "
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Robert L wrote a tip 17 Jun
"Unprofessional and Unaccommodating: A Disheartening Experience. Stay away!!!!!"
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Þórdís María R wrote a tip 16 Jun
"DO NOT book Austrian Airlines"
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Rebecca W wrote a tip 15 Jun
"Select a different airline"
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Tamara S wrote a tip 11 Jun
"Avoid Austrian Airlines at all costs! Their poor communication, rude staff, and unprofessionalism make for a terrible travel experience."
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