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Arkia Israel Airlines


437 reviews
Headquarters: PO Box 39301, Tel Aviv 61392 Israel 011 972 3-690-2210 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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437 Reviews from our TripAdvisor Community

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437 reviews from our community

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Showing 177: English reviews
Jerusalem, Israel
Level 4 Contributor
43 reviews
12 helpful votes
Reviewed 3 days ago
NEW

Late departure - indifferent gate personnel not providing information - comfortable and clean airplane - no service on board during the flight (40 minutes flight). Indifferent cabin crew.

International Economy Tel Aviv - Larnaca
Helpful?
Thank yoram s
Zurich, Switzerland
Level 6 Contributor
109 reviews
36 helpful votes
Reviewed 3 days ago
NEW

A short flight over the impressive Dead Sea and the Negev desert to Eilat. Convenient. Security smooth, boarding fast, flight short. A today's traveller's dream.

Domestic Economy Tel Aviv - Eilat
Helpful?
Thank Jodok I
Jerusalem, Israel
Level 3 Contributor
20 reviews
12 helpful votes
Reviewed 5 days ago
NEW

For such an expensive flight (almost $500) I found the service to be very poor. The crew was not very friendly and I found it strange that they only provided a cup of water (no other drinks) and a miniature bag of pretzels.

International Economy Tel Aviv - Heraklion
Helpful?
Thank Elimort
Level 2 Contributor
5 reviews
6 helpful votes
Reviewed 6 days ago
NEW
via mobile

I took a nonstop flight to Tel Aviv and arrived at the airport with two hours to spare. My luggage did not arrive. There is no telephone number to use to ask where your luggage is. I emailed the address they gave me and they did not respond for four days. They never responded. In the end I went to...

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International Economy London - Tel Aviv

Helpful?
Thank Marrrrissak
Tel Aviv, Israel
Level 5 Contributor
63 reviews
20 helpful votes
Reviewed 1 week ago via mobile

We booked flight for a family trip. About 3 weeks later we got a message that the flight was cancelled. Because it was more than a month before the scheduled flight, we were not entitled to any compensation, but because it was during summer, most hotels were already fully booked or prices went up... Eventually we payed more for less...

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International Economy Tel Aviv - Zanzibar Island

Helpful?
Thank Hannan G
Haifa, Israel
2 reviews
Reviewed 1 week ago

| Food serverd: Yes | Music in seat: Yes | Personal Screens: No | Wifi: No | Charging Port: No | Movie played during flight: No

International Economy Tel Aviv - Zanzibar Island
Helpful?
Thank Shay A
Level 4 Contributor
25 reviews
19 helpful votes
Reviewed 2 weeks ago

Never thought an airline would beat Frontier for being the worst! At least you get warm chocolate chip cookies on Frontier. Flew Arkia five times within a 10-day period in late summer. The entire process from booking to actually getting on the plane was disorganized. For my first flight, I received 2 emails a few weeks before the flight telling...

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Domestic Economy Tel Aviv - Eilat

Helpful?
Thank LegalRover
Beersheba, Israel
Level 6 Contributor
262 reviews
143 helpful votes
Reviewed 2 weeks ago

Paid about 600 USD per person, ordering 2 months in advance, to what seemed to be a low cost flight (these companies skyrocket the prices on the Jewish holidays). They didn't have their own plane on the way to Budapest, so they rented some other plane. On the way back, they used a smaller plane and apparently there were some...

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International Economy Tel Aviv - Budapest

Helpful?
Thank Cynicoren
2 reviews
Reviewed 2 weeks ago via mobile

Nice and small airplane, was fun to fly as a family of 4 with 4 seats in a row. No meal, only little snack. ........................................................................................................................... ......................................... .

International Economy Tel Aviv - Heraklion
Helpful?
Thank Naama G
Halifax, Canada
Level 6 Contributor
419 reviews
101 helpful votes
Reviewed 3 weeks ago

This was chartered out to Travel Service airlines (in a SmartWings plane...). The plane was a bit old and shaky, but we had enough leg room and even let to sit in the exit row free of charge (in quite a tall fella). The seats were worn out but in a decent shape. The service was surprisingly well and there...

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International Economy Tel Aviv - London

Helpful?
Thank Maayan H
See travel tips for airlines
“Come early - expect delays”
yyss1955, 19 Oct 2018 | Read review
“Bring your own entertainment for a long flight.”
axelrodshay, 9 Oct 2018 | Read review
“Try and ask for seats at the exit row, upon boarding”
352maayanh, 30 Sep 2018 | Read review
“Try another company”
hanocht2014, 20 Sep 2018 | Read review
“Have patience and bring good humor and attitude to the flight. As some one told me: treat it like a commuting bus ride.”
306oritb, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Arkia Israel Airlines
Tel Aviv-based Arkia Israel Airlines (IZ) is Israel's second-largest airline. It operates scheduled and charter flights to about 25 destinations in 16 countries in Europe and the Middle East. The airline also has a codeshare arrangement with Brussels Airline (SN). Arkia has operating bases at Ben Gurion Airport (TLV), Eilat Airport (ETH), Ovda Airport (VDA) and Sde Dov Airport (SDV). The airline's fleet of nine aircraft includes ATR 72-500, Boeing 757-300, Embraer 190LR and Embraer 195LR planes. Each aircraft is configured with a single Economy Class cabin.
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