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(ANA) All Nippon Airways


3,241 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,241 Reviews from our TripAdvisor Community

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3,241 reviews from our community

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Showing 819: English reviews
Kuala Lumpur, Malaysia
Level Contributor
95 reviews
51 helpful votes
Reviewed yesterday
NEW

The flight experience was awesome. What I appreciate the most is that the toilet has bidet! 5 star for this!!

North Asia Business Class Kuala Lumpur - Tokyo
Helpful?
Thank ZulaikhaJu
New York City, New York
Level Contributor
58 reviews
18 helpful votes
Reviewed yesterday
NEW

All Nippon has very few actual gates at Narita. Instead you have to board a bus to be transported to a remote pad to board the airplane. Not exactly convenient - and very hot!

Southeast Asia Economy Tokyo - Bangkok
Helpful?
Thank Brewt38
Singapore
Level Contributor
29 reviews
58 helpful votes
Reviewed yesterday
NEW

Leg room was good. Flight attendants were all friendly and attentive. The menu could be improved futher, I think. Overall, good value for money.

North Asia Economy Singapore - Tokyo
Helpful?
Thank BackpackWarrior
Taipei, Taiwan
Level Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

I use my accumulated miles to redeem the ticket. I think it's totally worthy and becomes my first choice flying to Euro, even I need to one-more transfer from Taipei.

International Economy Tokyo - London
Helpful?
Thank leo60498
Midland, Michigan
Level Contributor
47 reviews
13 helpful votes
Reviewed yesterday
NEW

ANA is one of the best airlines for service, friendliness and caring in flight. They can sure teach United some lessons about customer service. I always choose ANA when I am travelling to SE Asia. I agree with other comments that they are a bit pricey but it's worth it to be treated as a valued customer. I will continue...

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International Economy Chicago - Bangkok

Helpful?
Thank Bkk212
United States
Level Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

Not my first time flying with this airline. NOT available in LAS must go to either LAX or SFO, in case you've never heard of them. The cabin attendants that waited on my were all very friendly in all cases, the food was great. The crew doesn't ever put my checked giant duffel bag onto another flight!!! Which is a...

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International Economy San Francisco - Tokyo

Helpful?
Thank Josephine G
Level Contributor
2 reviews
Reviewed yesterday
NEW

Since our first time using the All Nippon Airways bound for Sapporo Hokkaido Japan, I easily noticed the big difference of ithe airplane itself. ANA has the most comfortable seats with more leg rooms. The entertainment system is excellent. Prices are very competitive, excellent food service and most of all, Super friendly smiling staff.

North Asia Economy Manila - Osaka
Helpful?
Thank sam f
Tamworth, Australia
Level Contributor
190 reviews
68 helpful votes
Reviewed yesterday
NEW

We love overnight flights and this will be our regular flight of choice now for getting to Hokkaido. On time all the way, just a brief stop in Tokyo to clear customs and immigration, which meant at Chitose (Sapporo) we were good to go. We got a South Hokkaido/JR East pass to return to Tokyo for our flight home.

International Economy Sydney - Sapporo
Helpful?
Thank AussieBarbara
Fredericksburg, Virginia
Level Contributor
58 reviews
22 helpful votes
Reviewed yesterday
NEW

Having had lots of business trips to Japan over the past several years, it was an easy decision to fly ANA on a trip last fall to Japan and Singapore. The flight attendants are professional and very polite and the food is great. Business class seats can be reclined to full-flat. If you're going from D.C. to Asia, I highly...

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International Business Class Washington DC - Tokyo

Helpful?
Thank Platinum2VA
Coupeville, Washington
Level Contributor
300 reviews
63 helpful votes
Reviewed yesterday
NEW

This was my first flight on a Boeing 787 and it was as special as advertised. After 10 hours I wasn't anywhere near as fatigued from the low pressure as usual. The higher cabin pressure really made a difference, the electrically controlled large windows were great. Even in the brightest light I could still see the ocean below thru the...

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International Business Class Seattle - Tokyo

Helpful?
Thank Peter W
See travel tips for airlines
“If you have access to the Airport Lounge, you cannot bring a guest - very restrictive and inconvenient!”
Brewt38, 27 Jun 2017 | Read review
“lower mileage needed to redeem flight ticket than other airlines”
leo60498, 27 Jun 2017 | Read review
“No tips, you will always have the best flight, service is impeccable.”
Bkk212, 27 Jun 2017 | Read review
“It's always a Boeing 777. I aim to get an aisle seat, and I always order the Japanese dishes for both 1st and 2nd meals.”
josephineg783, 27 Jun 2017 | Read review
“For a more comfortable position, choose the back seats or the emergency seats”
samf329, 27 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About (ANA) All Nippon Airways
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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