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ANA (All Nippon Airways)


5,632 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,632 Reviews from our TripAdvisor Community

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5,632 reviews from our community

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Showing 1,595: English reviews
Tokyo, Japan
Level 6 Contributor
114 reviews
45 helpful votes
Reviewed yesterday
NEW

For economy class between Hong Kong ANA is old and not attractive, but on Singapore -Tokyo I can recommended since that is tip-top plane and service. Seating is very comfortable with lots of space, full flat and not those under angle were you slide or almost touch the floor while on bed. So YES it is the business class to...

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North Asia Business Class Singapore - Tokyo

Helpful?
Thank GM Travel J
Tokyo, Japan
Level 6 Contributor
114 reviews
45 helpful votes
Reviewed yesterday
NEW

I must say ANA is no special and I would choose JAL over ANA since their seats, layout and planes meaning whole service is just so much better. Flight attendants are polite as any Japanese carrier, but planes and meals are from 90's.

Asia Economy Tokyo - Hong Kong
Helpful?
1 Thank GM Travel J
Darlington, South Carolina
Level 6 Contributor
473 reviews
160 helpful votes
Reviewed yesterday
NEW

We flew All Nippon Airways (ANA) from New Delhi to Tokyo (7 hours). Then another ANA plane from Tokyo to Chicago (10 hours).The seats were ordinary, but everything else surpassed expectations. The 2 meals were tasty, snacks and water/wine/beer were very plentiful, the toilet was clean, and the movies were current. The touch screen was the best I have yet...

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International Economy New Delhi - Chicago

Helpful?
Thank cisco289
Los Angeles, California
Level 6 Contributor
214 reviews
77 helpful votes
Reviewed yesterday
NEW

While the service was amazing, ANA's first class seating arrangements is exactly the same as the Business class. Perhaps the food option are a bit different but nothing to justify First over Business. The attention and service provided by the flight attendants were beyond expectations and the crew would do whatever they can to make your flight comfortable. I was...

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International First Class Los Angeles - Tokyo

Helpful?
Thank Elie B
Singapore, Singapore
Level 3 Contributor
21 reviews
14 helpful votes
Reviewed 2 days ago
NEW

When flying on economy, all you really want are these 4 things at least and ANA has totally delivered. There really isn't anything to complain about. The in-flight entertainment isn't the most comprehensive I've seen but more than enough to last the trip. I do appreciate how the staff dress up when serving food - very nice! Service with a...

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North Asia Economy Singapore - Tokyo

Helpful?
Thank xadiq
Honolulu, Hawaii
Level 3 Contributor
23 reviews
14 helpful votes
Reviewed 2 days ago
NEW

This was our first time flying a Japan airline. I was soooo impressed. Our group of 5 had only carry-on bags for our flight from Haneda Int'l Airport to Kansai Int'l Airport in Osaka. On a quick side note, you must take advantage of a Japan-wide delivery service known as Ta-Q-Bin by Yamato Transport. Two days before departing for Osaka,...

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Domestic Economy Tokyo - Osaka

Helpful?
Thank brown4866
Bastrop, Texas
Level 4 Contributor
22 reviews
9 helpful votes
Reviewed 2 days ago
NEW

The flight was pretty smooth. The attendants were kind, however, I requested a certain meal, since they did have TWO options, my boyfriend requested the same meal, and the 3rd person in our row, a man, requested the same option as well. The flight attendant gave both of them what they had chosen then when it came to me, she...

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International Economy Tokyo - Los Angeles

Helpful?
1 Thank Stephanie Y
Cleveland, Ohio
Level 3 Contributor
8 reviews
Reviewed 2 days ago
NEW

Enough leg room to not touch a seat in front of you in economy class. Good service. They have a soup as your drink choice which I enjoyed very much. All was on time for a very fair price for foreign tourist ($100 one way). Easy at airport check point - they even didn't ask for our passports, allowed to...

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Domestic Economy Tokyo - Ube

Helpful?
Thank pavel816
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 days ago
NEW

If flying with ANA is one of your options, other options are not even worth considering. Just take it. I didn't regret paying extra, so wouldn't you.

North Asia Economy Tokyo - Shanghai
Helpful?
Thank Beiyi W
Wadebridge, United Kingdom
Level 5 Contributor
90 reviews
13 helpful votes
Reviewed 4 days ago
NEW

This was our first visit to Japan and we chose to fly direct so a long flight. We chose Premium Economy. The longe before boarding was great and relaxing and set us up well. We were warmly welcomed on the plane. The seats were very comfortable and the area quite than a competitor's premium economy. Service throughout the flight was...

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International Premium Economy London - Tokyo

Helpful?
Thank Richard C
See travel tips for airlines
“take window seats!”
Japonczyk, 26 Apr 2018 | Read review
“ANA has special fares for foreigners traveling within Japan.”
brown4866, 25 Apr 2018 | Read review
“buy some food before you go”
tokyosucks, 17 Apr 2018 | Read review
“Ask which side of the plane has better chance of seeing Mt. Fuji. If there are empty seats ask to move.”
W9171FFmichellec, 15 Apr 2018 | Read review
“Coach is nice, but any upgrade is worth the added expense for a long haul trip on ANA”
UtterDisbelief, 11 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About ANA (All Nippon Airways)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.
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