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Allegiant Air

Headquarters: 8360 South Durango Drive, Las Vegas, NV 89113
Overview
3.011,685 reviews
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About Allegiant Air
Headquarters: 8360 South Durango Drive, Las Vegas, NV 89113

Airline Summary

Nevada-based Allegiant (G4) is a low-cost carrier that flies all Economy Class aircraft to about 100 destinations in 40 US states. On many routes, it only operates a couple times a week, and it typically flies to smaller, regional airports. However, Allegiant's focus cities include a mix of smaller and larger airports, including Bellingham International Airport (BLI), Fort Lauderdale–Hollywood International Airport (FLL), Los Angeles International Airport (LAX), Las Vegas's McCarran International Airport (LAS) and Phoenix–Mesa Gateway Airport (AZA).
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11685Reviews
722Photos
100Tips

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Marissa B wrote a review Yesterday
1 contribution
Harrisburg - Tampa
Domestic
Don’t expect a refund even if you call a month before the flight. Horrible customer service. A $100 flight voucher for a $430 flight !
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cassie D wrote a review 11 Jul
1 contribution
Fort Lauderdale - Nashville
Domestic
Bag drop is the worst system in the entire airport. The line is constantly the longest out of any airline and they never have enough employees. Almost missed my flight because of this terrible system. Will NEVER fly again
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pamela G wrote a review 10 Jul
1 contribution
Cincinnati - New Orleans
Domestic
Customer Service is nonexistent! Nobody answers the phones or you are on hold for hours, and when they do answer they are unable to help you. My bag is lost right now with things I need and no one can help. I will NOT be flying this airline again !
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sunshine42609532820 wrote a review 10 Jul
1 contribution
Punta Gorda - Grozny
International
I first flew with Allegiant Air in 2023 because I have always liked Frontier and learned Allegiant was similar. As of 2024, I've flown Allegiant 3 separate times now. I will not be continuing this trend as I've found their customer service is truly lacking. When the worst happens on a vacation, you want a company that will compensate for inconveniences and to meet bad experiences with something positive. I don't know how Allegiant determines their compensation packages for cancellations, but I had a three-hour flight from Florida to Michigan that was repeatedly delayed and then cancelled the night of. This itinerary was not enough to receive any kind of compensation (other than a $12 meal voucher that wasn't barely enough to purchase a cold sandwich at the airport). Allegiant, like other budget airlines, has routes to specific destinations on specific days of the week. This isn't usually bad but when the airline cancels unexpectedly the day of the flight, you have limited options in the following hours or days on getting a flight to the same destination. The flight that was cancelled was my return flight home and there were no other options for a return flight the next day (the best they could do was 3/4 days later). All other flight options close to my end destination did not have next day options either. I ended up having to book a return flight to a city four hours away from my end destination. So all said and done, Allegiant's flight cancellation caused me additional expenses on a hotel nearby the airport, transportation services to and from the airport, and a rental car with a four-hour drive & gas on top of my other travel woes. This amounted to an $250 or so of extra vacation expenses. For all this, the best Allegiant air could do was a free beverage and a crap cold airport sandwich. I understand stuff happens, but good customer service goes a long way. When unexpected circumstances occur on vacation, I've learned I'd rather pay for an airline that will make up for any unanticipated disruptions.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Noel S wrote a review 9 Jul
2 contributions
Orange - Spokane
Domestic
Honestly was a little skeptical hopping on this airline for the first time. Was very pleased with the staff, checkin, and flight overall. Was nothing compared to Spirit airlines. I will definitely be flying Allegiant again and appreciate the easy flight and amazing staff. And this is coming from a lifetime Southwest member...
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This has to be the cheapest seat you could manufacture!
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Marissa B wrote a tip Yesterday
"Do not fly with them "
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Cassie D wrote a tip 11 Jul
"Don’t fly with them"
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Sunshine42609532820 wrote a tip 10 Jul
"Don't expect to be put up in a hotel, reimbursed, or given future vouchers for cancellations (might be ok if you are priority or have CC)."
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Paul M wrote a tip 9 Jul
"If you use their vacation packagws always verify the hotel main site for alerts. "
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Michael L wrote a tip 8 Jul
"Booking with a different airline is the only way to have a good flight experience "
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Baggage fees
Domestic United States
Carry-on bag: $30 - $82
1st checked bag: $41 - $82
2th checked bag: $41 - $82
3th checked bag: $41 - $82
4th checked bag: $41 - $82
Each checked bag maximum 40lb/18kg
*Please confirm baggage fees on airline website.
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