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Air New Zealand

14,105 reviews
Headquarters: 185 Fanshawe Street, Auckland Central, Auckland New Zealand 01010
Overview
4.014,105 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
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About Air New Zealand

Airline Alliance

Star Alliance
Headquarters: 185 Fanshawe Street, Auckland Central, Auckland New Zealand 01010

Airline Summary

As the national airline of New Zealand, Air New Zealand operates non-stop services to more than 20 domestic destinations as well as to international ports in Australia, the Pacific Islands, Asia, North America, South America and the United Kingdom. As a member of the Star Alliance network, Air New Zealand is able to provide access to almost any destination in the world.
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14105Reviews
1929Photos
100Tips

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Cindy B wrote a review Mar 2024
Duncan, Canada16 contributions9 helpful votes
Vancouver - Auckland
International
First flight on Feb. 6/24, Vancouver to Auckland, was canceled on short notice. Return flight on Mar. 19/24, Sydney to Auckland to Vancouver, was canceled on short notice. Twice? Seriously? Enough said.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kat6157 wrote a review Mar 2024
Perth, Australia7 contributions3 helpful votes
Perth - Auckland
Trans-Tasman
We booked a business class from Perth to Auckland. Unfortunately, few months before our departure, Air New Zealand has changed their fleet to Vamos. Because we wanted a non-stop flight, therefore we had to comply. The comfort and services are far from being a business class
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maioha wrote a review Mar 2024
Freiburg im Breisgau, Germany715 contributions194 helpful votes
Wellington - Tauranga
Domestic
My wife and I flew from Wellington to Tauranga with Air New Zealand. The flight was totally full but the single flight attendant did an excellent job of providing water, tea and coffee and a small snack. That was a good advertisement for Air New Zealand.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Danielle H wrote a review Mar 2024
Portland, Oregon2 contributions
Los Angeles - Melbourne
International
My husband and I flew Air New Zealand from the LAX to Melbourne, Australia. We went with ANZ because their premium economy seats were much more reasonably priced than the same class on our usual international airline choices. I was nervous that the affordable price meant we were
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Desley M wrote a review Mar 2024
Gold Coast, Australia109 contributions55 helpful votes
Auckland - Coolangatta
Trans-Tasman
Second time using AirNZ & it was perfect. We booked the bag entertainment & catering pack. Had a delicious late breakfast then they asked if we wanted drinks. Coffee was good as was the PinotNoir & bubbles. Great movies made the flight quicker. Team members helpful and friendly.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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great inflight entertainment and helpful tripadvisor app
3 Helpful votes
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Flughafen Los Angeles, Warten auf das Bording
2 Helpful votes
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Robert S wrote a tip 14 Apr
"Submit a lowest offer bid in Offer Up - you may get one or all. We got one."
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Darnell B wrote a tip 5 Apr
"Take food with you."
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the travel writer wrote a tip 1 Apr
"Choose another Airline other than Air NZ"
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leighkelly wrote a tip Mar 2024
"Never assume what you have booked and paid for is actually what you are going to get . "
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Techno M wrote a tip Mar 2024
"Don’t fly with them if you like a nice experience "
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ReturnOne-WayMulti-city
Depart
Wed, 08/05
Return
Wed, 15/05
Travellers
1, Economy