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Air Namibia


476 reviews
Headquarters: No. 27 _ 29 Dr W Kulz Street Windhoek, Windhoek Namibia 011 264 61 299 6333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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476 Reviews from our TripAdvisor Community

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476 reviews from our community

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Showing 233: English reviews
Pantang, Ghana
1 review
Reviewed 3 days ago
NEW
via mobile

Was delayed for 2hours in Lagos and no word of apology was offered at any point. Service was terrible, asked for water from all the attendants and was told we're busy now so later. Later never came. And the way the attendants spoke to passengers was just unacceptable.

Date of travel: December 2018
Africa Economy Lagos - Accra
Helpful?
Thank alwineo698
Sant Cugat del Valles, Spain
Level 5 Contributor
50 reviews
24 helpful votes
Reviewed 3 days ago
NEW

It's unacceptable that half of the personal screens in the whole plane were not working. Nowadays is something really basic to have a personal entertainment screen in a more than 10 hours flight and seeing that they don't care about repairing them it shows how they will take care of everything else. Also the ground service is random and they...

Date of travel: December 2018
More 
International Economy Windhoek - Frankfurt

Helpful?
Thank Tamborilaire
Pretoria, South Africa
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago

Avoid booking this airline - delays are the norm. Suppose to be the earliest flight from OR Tambo to Windhoek but with their delays ....

Date of travel: December 2018
Africa Economy Johannesburg - Windhoek
Helpful?
1 Thank Ami747
Ottawa, Canada
Level 6 Contributor
564 reviews
180 helpful votes
Reviewed 2 weeks ago via mobile

It was a good short flight from Windhoek to Johannesburg. Flight was on time. Average legroom. They serve food and drink even on short 2 hour flight. Overhead entertainment system, no movies. Good service.

Date of travel: November 2018
Africa Economy Windhoek - Johannesburg
Helpful?
Thank Seat_13c
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago

A very quiet flight. The personal was very helpfull and friendly. The entertainment on the seats was not working. Also on the way back. On thate way back we had a start-delay of 45 minutes.

Date of travel: October 2018
International Economy Frankfurt - Windhoek
Helpful?
Thank Biewechel
Washington DC, District of Columbia
Level 3 Contributor
11 reviews
8 helpful votes
Reviewed 8 November 2018 via mobile

Flew out on Friday overnight, and my seats were so uncomfortable. I generally don’t have problems, but these seats made me want to stand instead. Arrived Saturday morning, to find my luggage did not fly. Worst part is that they left my luggage behind. I was the first to check in and my luggage along with 7 other people was...

Date of travel: November 2018
More 
Africa Economy Lagos - Cape Town Central

Helpful?
Thank Naturallee
Knysna, South Africa
Level 3 Contributor
17 reviews
9 helpful votes
Reviewed 4 November 2018

The flight was booked & paid for 9 months in advance only to discover & on arrival at the airport that the flight had been cancelled for the next 10 days without notifying us. .Flying from San Francisco this was a disastrous start to a 2 week holiday/safari in Namibia also booked 9 months in advance. We had no way...

Date of travel: December 2017
More 
Domestic Economy Windhoek - Rundu

Helpful?
1 Thank IngridZA
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed 30 October 2018

If you are flying anywhere with Air Namibia out of Windhoek i recommend getting to the airport at least 3 hours before your flight is set to board. This might not be a reflection on the airline but rather the airport staff being extremely slow. It took 2 hours just to check in at the counter and a further 45mins...

Date of travel: October 2018
More 
Africa Economy Windhoek - Johannesburg

Helpful?
Thank CJvanrooyen
Haifa, Israel
Level 2 Contributor
5 reviews
Reviewed 16 October 2018

The best connection from Windhoek to Harare, normally flying with friendly staff. This time when I arrived at the airport, I was told the flight was cancelled because of technical reasons. Whether the reasons were technical remains a question because upon arrival in Harare with 24 hours delay, the Air Namibia was parking next to the airport. The airport is...

Date of travel: October 2018
More 
Africa Economy Windhoek - Harare

Helpful?
Thank Andreas K
Virginia
Level 6 Contributor
365 reviews
129 helpful votes
Reviewed 16 October 2018 via mobile

We were pleasantly surprised about how good our 10.5 hour overnight flight from Frankfort, Germany to Windhoek, Namibia was. We took two other overnight flights on this trip - on Lufthansa & Virgin Atlantic. They were OK, but the Namibian experience was better than either. Booking on-line and choosing seats was easy. Modern, comfortable plane with more legroom, decent food,...

Date of travel: September 2018
More 
International Economy Frankfurt - Windhoek

Helpful?
Thank BunkyVA
See travel tips for airlines
“Do not book Air Namibia”
IngridZA, 4 Nov 2018 | Read review
“Get to Windhoek airport EARLY”
CJvanrooyen, 30 Oct 2018 | Read review
“Pack another set of clothes in your cary on luggage. Maybe your bags will not arrive.”
OliverBBJnb, 1 Oct 2018 | Read review
“Book with Travelstart”
dh00g, 1 Oct 2018 | Read review
“Do not miss looking at the inflight magazine for useful tips on where to visit.”
Burcottguy, 21 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Namibia
The national airline of Namibia, Air Namibia (SW) is headquartered in Windhoek, with hubs at Hosea Kutako International Airport (WDH) and Windhoek Eros Airport (ERS). Air Namibia flies to eight domestic destinations as well as Angola, Botswana, Germany, South Africa, Zambia and Zimbabwe. It also has a codeshare arrangement with Kenya Airways (KQ). The airline's fleet includes Airbus A319-100, Airbus A330-200 and Embraer ERJ 135 planes with one-cabin (Economy Class) and two-cabin Prestige, or Business, Class and Economy Class) configurations.
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