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Air France

Headquarters: 45 rue de Paris, Roissy-en-France France 95 747
Overview
3.535,941 reviews
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About Air France

Airline Alliance

SkyTeam
Headquarters: 45 rue de Paris, Roissy-en-France France 95 747

Airline Summary

Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).
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35941Reviews
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Journey36437547269 wrote a review Jun 2024
1 contribution2 helpful votes
Newark - Paris
International
I've had a terrible experience with Air France's customer service. Over the past week, I've contacted 8-10 representatives via phone and chat, trying to book a flight with my pet. None of them seemed knowledgeable or experienced, and I received different answers each time.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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bradleykaitlyn85 wrote a review Jun 2024
Pittsburgh, Pennsylvania12 contributions2 helpful votes
New York City - Paris
International
I should’ve taken French Bee and saved $800, but I wanted some sort of “comfort” of a “classier” airline. My seat was broken and would swing up and down which wasn’t pleasant for the person behind me. The food, TERRIBLE. I can’t believe they are okay serving such trash food. It
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Yosr T wrote a review Jun 2024
1 contribution2 helpful votes
Paris - Tunis
International
The flights from Montreal to Paris and Paris to Tunis were terrible. Extremely poor service and disrespectful employees on Air France made my travel experience highly unpleasant. Certain staff members, including the purser on the second flight, on two consecutive flights were
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Milo M wrote a review Jun 2024
1 contribution2 helpful votes
Paris - Boston
International
Avoid Air France at all costs. They lost my suitcase, and they do not have help desk agents. Their customer service phone line results in an infinite hold loop. When trying to book, look anywhere else!!
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Fortuna I wrote a review Jun 2024
Los Angeles, California48 contributions112 helpful votes
Paris - Los Angeles
International
I have never taken a flight where we were delayed for 4 HOURS ON THE RUNWAY. Why you may ask? Umm, depends on which of the flight crew you ask during those 4 hours because we got differing answers each time. And with so many crew members working, you would have thought that
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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snack bar
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HND CDG bfst Jul 2024
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John K wrote a tip 20 Jul
"DON'T TRAVEL AIR FRANCE!"
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Ehab M wrote a tip 17 Jul
"Food was terrible they offer only pasta and they said they ran out of chicken but we were sitting in row 24 which is in the front"
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Reid M wrote a tip 16 Jul
"Don’t book with this airline. Then again, it seems like they’re all awful so who cares I guess. "
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Vera R wrote a tip 11 Jul
"Don't put anything of value in your check in bags"
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Alice K wrote a tip 10 Jul
"I would avoid unless you are ok with being delayed cause they seem to be delayed often and cdg is such a horrid airport for transfers"
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