We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo
Air France
Headquarters: 45 rue de Paris, Roissy-en-France France 95 747
Overview
3.535,843 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Air France

Airline Alliance

SkyTeam
Headquarters: 45 rue de Paris, Roissy-en-France France 95 747

Airline Summary

Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).
Read more
35843Reviews
6707Photos
100Tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 8,746
  • 10,613
  • 5,838
  • 3,625
  • 7,022
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Paramjot s wrote a review 7 Jun
1 contribution
New Delhi - Vancouver
International
I have had the worst experience one could ever had with Air France. I booked a round trip from Vancouver to Delhi. For my departure my luggage was not not loaded on my flight so I went to my home empty handed and waited three days for my luggage. If that was only thing that
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Christine M wrote a review 7 Jun
1 contribution1 helpful vote
Chicago - Paris
International
Let me start by saying we will never fly Air France again. Months ago we purchased two nonstop tickets from Chicago to Paris. The night before our flight, we got an email that we've been rebooked Chicago>Detroit>Paris, with the first leg being on Delta, the second leg being Air
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
Brellie wrote a review 5 Jun
Washington DC, District of Columbia1643 contributions150 helpful votes
+1
Paris - Washington DC
International
The staff is always wonderful.The food was better than usual.The wine selection was excellent. I was surprised that the movie selection was first rate. The amenities kit has been not as good as normal.There are no more slippers.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Awareful G wrote a review 5 Jun
1 contribution
Toulouse - Paris
Domestic
The worst travel experience I have ever had and then after losing my hold tries to get out of paying for the lost items. Air France your customer service is a JOKE.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Anuj N wrote a review 4 Jun
New Delhi, India6 contributions3 helpful votes
Paris - New Delhi
International
The most miserable flight in last 20 years of my international travel. Flight canceled and rebooked at airport after 24 hours, further delayed by 2 hours, baggage lost. Poor customer service displayed by staff. False commitments made.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
VOL AF0703 AEROPORT ABIDJAN LONGUE ATTENTE
avatar-image
VOL AF0703 AEROPORT ABIDJAN
avatar-image
VOL AF0703 AEROPORT ABIDJAN DEUX COMPTOIRS POUR 400 PERSONNES
avatar-image
VOL AF0703 UNIQUE REPAS MEDIOCRE
avatar-image
VOL AF0703 AEROPORT ABIDJAN LONGUE ATTENTE
PreviousNext
123456
avatar-image
Vanessa T wrote a tip 20 Jun
"If you value peace of mind, please choose a more reliable, ethical airlines."
avatar-image
Diana M wrote a tip 20 Jun
"If you’re booking via KLM make sure it is not Air France. My tip is DO NOT fly Air France. Or you will regret. "
avatar-image
Anna C wrote a tip 18 Jun
"JUST DONT FLY AIR FRANCE"
avatar-image
Maurizio C wrote a tip 17 Jun
"Avoid using this airline if possible "
avatar-image
Escape56105433690 wrote a tip 17 Jun
"Ne faites pas de transfert à CDG avec Air France, cet aéroport n'a rien d'un aéroport moderne facilitant les choses, bien au contraire. "
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Air France

Search flights

ReturnOne-WayMulti-city