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Air France

35,724 reviews
Headquarters: 45 rue de Paris, Roissy-en-France France 95 747
Overview
3.535,724 reviews
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About Air France

Airline Alliance

SkyTeam
Headquarters: 45 rue de Paris, Roissy-en-France France 95 747

Airline Summary

Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).
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35724Reviews
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Popular mentions
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hilljs7 wrote a review 7 May
Orlando, Florida52 contributions43 helpful votes
Orlando - Paris
International
JAN 2024 UPDATE: After months and months of hassling with Air France, I finally contacted the Better Business Bureau in New York where Air France has a listing. I submitted all the documentation and VOILA, 3 weeks later Air France responded and said I did have a valid claim
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Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Emma G wrote a review 7 May
1 contribution
Lagos - London
International
My flight to London was canceled and the next flight wasn't available for nearly 11 hours, with no compensation other than a 15 Euro meal ticket. The notification of the delay came after boarding the first flight so there was nothing to be done. The customer service was awful at
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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orio wrote a review 6 May
1 contribution1 helpful vote
Paris - Seattle
International
Traveling to Italy from Seattle with my family through Air France when they cancelled our flight 7 hours before we were supposed leave. No one helped us rebook and we figured out an earlier flight ourselves. Things happen and we got to spend an extra day in Italy so at first we
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Oscar V wrote a review 6 May
17 contributions5 helpful votes
Paris - Milan
Europe
To start the counter staff only speaks French including the manager, no one seems to care, we we force to get in line multiple times and no one help us , I was force to pay around $180 because according to them our carry on was to heavy (13 Kilograms) we paid extra for
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CCC wrote a review 5 May
Fort Worth, Texas4 contributions2 helpful votes
Paris - Dallas
International
I am a solo Asian-American female that visited Paris for the first time. On the return flight, I chose an aisle seat so that I could get served first. On the first flight the attendant ALWAYS asked the person sitting in aisle FIRST. The second flight there was a racist older
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Petit déjeuner en classe premier
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Air France
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123456
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David B wrote a tip Yesterday
"Check luggage at your own risk "
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thomas wrote a tip 17 May
"STOP BEING A RIPOFF "
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Stephen B wrote a tip 16 May
"Book anything else. It will be an improvement"
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Tourist62732016783 wrote a tip 16 May
"Better communication and support when there is a delay."
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Jos K wrote a tip 15 May
"Avoid it ! best tip one can give"
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