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Air France


23,341 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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23,341 Reviews from our TripAdvisor Community

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23,341 reviews from our community

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Showing 7,793: English reviews
Olympia, Washington
Level 5 Contributor
55 reviews
31 helpful votes
Reviewed yesterday
NEW

Air France has been a mainstay in my travel universe for decades. I know that I can count on a travel experience that does not seem possible on domestic airlines. At least that has been my experience in business and first class. A last minute trip did not afford me the opportunity to book in either of those classes. With...

Date of travel: November 2018
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International Premium Economy Paris - Seattle

Helpful?
Thank baileygracerose
Level 4 Contributor
24 reviews
3 helpful votes
Reviewed yesterday
NEW

AF remains one of my favourite airlines, if only because the food is very good compared to other airlines I've flown. The staff is friendly, the aircraft is modern with an easy and complete entertainment system, I was a little disappointed that you can't pick your seat at reservation time unless you pay an extra fee (which is pretty much...

Date of travel: December 2018
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International Economy Paris - Montreal

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Thank PhilippeF1149
1 review
Reviewed yesterday
NEW
via mobile

Left an hour and a half late for no apparent reason. Food was the worst I’ve had on a plane. Very bad turbulence multiple times. Multiple screaming children and delinquent parents. Staff ignored. Two days before the flight it was half empty on the app, then at flight time it was packed? Reminded me of horror stories on United or...

Date of travel: December 2018
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International Economy Detroit - Paris

Helpful?
Thank Deilender
Florence, Italy
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Yesterday I flew on AF from Paris to Costa Rica and it was one of the worst flights I have ever taken. I paid an extra $85 to upgrade my seat to economy plus. My seat and tray table were filthy, the TV was broken so for 12 hours I couldn’t watch one movie. One meal was served and a...

Date of travel: December 2018
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International Premium Economy Paris - San Jose

Helpful?
Thank michellelovalvo
Uniondale, New York
Level 5 Contributor
49 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

On my recent Moroccan vacation I flew on Air France and enjoyed every minute of it. It was a 777-300 flight, huge plane with a huge service. The food was good, great leg room, comfortable seats and good service from staff. They were accommodating, friendly and professional.

Date of travel: December 2018
International Economy New York City - Paris
Helpful?
Thank altheap2013
Belgrade, Serbia
Level 6 Contributor
1,951 reviews
1,231 helpful votes
Reviewed yesterday
NEW

While I've traveled many times with AF worldwide, this was my first time I flew it's "Joon". In fact, I've never heard about it before. Being curious, during our 4 hrs stop over in Paris I learnt it's a subsidiary of AF serving holiday destinations and those affected with low cost competition. The flight to Seychelles was operated by a...

Date of travel: October 2018
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International Economy Paris - Victoria

Helpful?
Thank B1714D
Beirut, Lebanon
Level 3 Contributor
14 reviews
6 helpful votes
Reviewed 2 days ago
NEW

it was good and comfortable. the food was great ant you can find a big choice of movies and new realese movies.

Date of travel: November 2018
International Economy Beirut - Rio de Janeiro
Helpful?
Thank nakhleod
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

Typical long haul economy and paid a small amount for better leg room, not premium economy, which was a really useful option. Flight was fine, nice alternative to flying BA Direct. But the emails you receive are annoying as there is no unsubscribe option.

Date of travel: December 2018
International Economy Johannesburg - London
Helpful?
Thank Jason P
Laguna Niguel, California
Level 4 Contributor
48 reviews
19 helpful votes
Reviewed 2 days ago
NEW

This flight was operated by Joon, a part of Air France, Check in was smooth and staff was very friendly. The aircraft was well maintained and service was great. This was an airbus 340 aircraft and there was good leg room. Food served was delicious. I will not hesitate to fly them again.

Date of travel: December 2018
International Economy Mumbai - Paris
Helpful?
Thank csharma4
Newark, California
2 reviews
2 helpful votes
Reviewed 3 days ago
NEW

flight was good, except some cancelled flight and delayed baggage. their baggage claim was awesome and in time

Date of travel: November 2018
International Economy San Francisco - Dubai
Helpful?
Thank somkast
See travel tips for airlines
“When booking make sure you are on an Air France flight and not a Delta codeshare.”
baileygracerose, 16 Dec 2018 | Read review
“Seat configuration was 2,4,2. Try to get seat on 2 side.”
csharma4, 15 Dec 2018 | Read review
“be prepared for flight cancellations”
somkast, 14 Dec 2018 | Read review
“Look closely at your boarding pass to make sure there is no substitutions”
JJMAYNARD, 13 Dec 2018 | Read review
“Get economy comfort”
cit63bel, 13 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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