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Air Europa


6,748 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain 011 34 911 40 15 01 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,748 Reviews from our TripAdvisor Community

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6,748 reviews from our community

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Showing 1,075: English reviews
Celje, Slovenia
Level 5 Contributor
73 reviews
7 helpful votes
Reviewed yesterday
NEW

Check-in, transfers, and boarding were without problem. The flight was comfortable and the service was good. Nothing out of the ordinary. One thing we didn't like was an extra US$10 charge to select a specific seat (in trying to get three together). We survived separated by a few rows.

International Economy Madrid - Miami
Helpful?
Thank StoreyLindsay
Florida Keys, Florida
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed 2 days ago
NEW

Nov 14, 2018 11:51am Worst of the Worst! Be careful when booking air-travel with them and Expedia. You might think you are getting a good deal, until you get to the airport and are surprised with a $150 US dollar baggage fee from the airline for your first bag. Expedia does not disclose baggage fees prior to purchasing your airfare....

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International Economy Miami - Port of Spain

Helpful?
1 Thank georgia1250
Florida Keys, Florida
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed 2 days ago
NEW

Worst of the worst! They do not advise or disclose prior to purchasing an airfare, you will be charged $100-$150 UD Dollars for your first baggage! Do NOT purchase through them and call the airline before you purchase regarding baggage fees! Otherwise if you do not have the $$ when you get to the airport, it is either you leave...

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International Economy Miami - Malaga

Helpful?
1 Thank georgia1250
Level 5 Contributor
49 reviews
2 helpful votes
Reviewed 2 days ago
NEW

The seats are not comfortable, very thin, so any move at your back you feel. The food was less then minimal and not tasty. Flight attendants were nice

International Economy Lima - Madrid
Helpful?
Thank YakovShulman
Level 3 Contributor
10 reviews
8 helpful votes
Reviewed 4 days ago
NEW
via mobile

First time flying with this Airline - never again! First trip from Gatwick to Madrid was delayed which resulted in us missing the next leg to Havana. We were told on the flight that the plane was waiting for us, but when we got into the airport it had left. There was no communication and we were all standing around...

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International Economy London - Havana

Helpful?
Thank Catherine L
1 review
Reviewed 4 days ago
NEW

If you want to change a ticket. You cant. Be prepared to buy a ticket with another airline. Their website doesnt work propperly and their customer service is terrible.

Europe Economy London - Madrid
Helpful?
Thank Warren S
Bridport, Vermont
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 5 days ago
NEW

Turns out the flight was quite late, around 3+ hours or so. There may have been an explanation provided but I never heard one. It turned out that there was a cabin crew but no flight crew. As far as I could tell, no explanation was provided about why there were no pilots for the flight. Once we did get...

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Europe Economy Bucharest - Barcelona

Helpful?
Thank Steve C
Salzburg, Austria
Level 6 Contributor
112 reviews
86 helpful votes
Reviewed 1 week ago via mobile

Flying 12h on a brandnew Dreamliner was highly enjoyable. The entertainment system is top-notch, and seat comfort is markedly better than on other big planes. I even managed to get 6h of sleep! It was my first time flying Air Europa but for sure not the last.

International Economy Madrid - Lima
Helpful?
2 Thank GreenTravelCat
Salzburg, Austria
Level 6 Contributor
112 reviews
86 helpful votes
Reviewed 1 week ago via mobile

I was so lucky to have the friendliest cabin attendants on my 11h flight from Santa Cruz/Bolivia to Madrid. Having been originally assigned a middle seat I had asked the attendant at the plane door whether she would kindly tell me if there was an available window seat. She came to my seat when boarding was completed and assigned me...

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International Economy Santa Cruz - Madrid

Helpful?
Thank GreenTravelCat
Jerusalem, Israel
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 1 week ago

check-in and service on board excellent , the flight between MADRID-TELAVIV was one of the better than we flight

International Business Class Tel Aviv - Vigo
Helpful?
Thank raulisrael2018
See travel tips for airlines
“Pay for Exit seat, bring some food with you”
YakovShulman, 14 Nov 2018 | Read review
“try booking two seats on aisle and maybe you will get lucky and no one will take the middle seat so you have a full row to yourselves.”
fionah650, 8 Nov 2018 | Read review
“Pay for bag & seats ahead of flights. It's less costly and It'll make check-in a breeze.”
camillecP9050OX, 7 Nov 2018 | Read review
“You have to pay for your food and drinks”
C8846XIluisf, 1 Nov 2018 | Read review
“Fly with other airlines”
mys64, 27 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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