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Air Europa


6,397 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain 011 34 911 40 15 01 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,397 Reviews from our TripAdvisor Community

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6,397 reviews from our community

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Showing 1,015: English reviews
Miami, Florida
Level 6 Contributor
168 reviews
36 helpful votes
Reviewed today
NEW

Bought the ticket which was a little more expensive than the competition for the points, and because of my 'Silver" status. The aircraft was brand new; but now they don't even offer. Silver status means nothing and points received..... 0.

Europe Economy Paris - Madrid
Helpful?
Thank vilar30
oxfordshire
Level 2 Contributor
9 reviews
11 helpful votes
Reviewed today
NEW

Return flight Via Madrid. Never again. I paid six months in advance for fire exit seats and for baggage and still they tried to charge for bags at 150 Dollars each X2 = 300 Dollars Then did not get the seats I had reserved and paid extra for. Food was terrible on first leg to Madrid then Madrid to Gatwick...

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International Economy Miami - London

Helpful?
Thank idbOxfordshire
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed yesterday
NEW

The spaces between the chairs are very small, the level of cleanliness is not good. It was only after I begged to move to a place with a leg spread that the team accepted my demand.

International Economy Tel Aviv - Madrid
Helpful?
Thank Rotem S
Alexandria, Egypt
Level 5 Contributor
66 reviews
19 helpful votes
Reviewed yesterday
NEW
via mobile

We used air europa to fly from gran canaria to fuerteventura, what’s good is that they have tons of flight going all day long. But the plane is really uncomfy and we gor into a plane only to be changed upon take off due to an engine problem. We artived 2 hours late. I wouldn’t recommend.

Domestic Economy Las Palmas de Gran Canaria - Fuerteventura
Helpful?
Thank sylviabessada
Level 5 Contributor
69 reviews
14 helpful votes
Reviewed 2 days ago
NEW

I was careful to book and pay for luggage ahead of time and I strongly recommend it - but the catch is that is no longer a low cost carrier as luggage fees are quite a bit. The plane are fine, good leg room and service is good. The website is in English which helps but they did not credit...

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Europe Economy Malaga - Paris

Helpful?
Thank Remy D
Philadelphia
1 review
Reviewed 2 days ago
NEW

I booked the flight for 2 persons from Venice to New-York with changing the flight in Madrid. I started my online check-in process 20 hrs. in advance before my flight and there was no place (link) to pay the fee for my luggage (2pcs), so I ended up doing this in the airport which cost me much more 150 EUROS...

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International Economy Venice - New York City

Helpful?
Thank world_tourist_pa
Spain
Level 6 Contributor
134 reviews
52 helpful votes
Reviewed 2 days ago
NEW

All has been OK. We haven't had problems. The staff kind and professional and we have arrived without delay.

Europe Economy Madrid - Brussels
Helpful?
Thank Erajo
Paris, France
Level 2 Contributor
7 reviews
5 helpful votes
Reviewed 3 days ago
NEW
via mobile

I’ve flown Air Europa several times between Madrid and Tel Aviv and they were fine. It’s a low cost type of service which, for a 5 hour flight is doable. However, a couple of weeks ago I flew from Madrid to Miami and back, and that was a total disaster! First, I couldn’t check in on my outbound flight. I...

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International Economy Madrid - Miami

Helpful?
Thank lauraschm
Daly City, California
Level 6 Contributor
43 reviews
10 helpful votes
Reviewed 3 days ago
NEW

Paid about $100 per person for the roundtrip airfare, and extra $9.00 per person to reserve “XL” seat in Economy Class. My wife and I were able to reserve the first row in Economy Class that gave us plenty of legroom and the privilege for early debarkation at the end of the flight. The airplane used by Air Europa for...

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Domestic Economy Madrid - Barcelona

Helpful?
Thank 317elwynm
Tel Aviv, Israel
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 3 days ago
NEW

Air Europa's 787 has a small Business class, however it's equipped with individual suites with flat beds. The service is OK (no menu selection of food), but the aircraft is new and if you get the right timing of booking you can get a round trip business class ticket from Tel Aviv to Madrid at a very reasonable price. The...

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International Business Class Tel Aviv - Madrid

Helpful?
Thank TomG1397
See travel tips for airlines
“Choose an alternate, save money, and get coffee or water”
vilar30, 26 Sep 2018 | Read review
“I can not advise of any tips for getting a good flight experiance.”
idbOxfordshire, 26 Sep 2018 | Read review
“If the ticket price is not cheap, do not fly with this airline.”
654rotems, 25 Sep 2018 | Read review
“Pay a little extra for an “XL” seat for extra legroom space. Choose the first row if available.”
317elwynm, 23 Sep 2018 | Read review
“Book business class trips at least 5 months in advance.”
TomG1397, 23 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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