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Air Caraibes


1,911 reviews
Headquarters: Parc d'activites de la Providence, Les Abymes 97139 Guadeloupe 011 590 820835835 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,911 Reviews from our TripAdvisor Community

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1,911 reviews from our community

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Showing 64: English reviews
Level 2 Contributor
9 reviews
Reviewed 4 days ago
NEW
via mobile

We took the Flight with Air Caraibs to start our Holidays. On time quick check in both ways. Excellent Service and Meals. Amazing Flight Crew with good manners and smart dressed . We will fly with them again at any time in the future. Merci beaucoup

Date of travel: March 2019
International Economy Paris - St Martin / St Maarten
Helpful?
Thank Powilleit1960
1 review
1 helpful vote
Reviewed 3 weeks ago

I bought my ticket on the Corsair airline's website and the going-out flight was operated by Air Caraibes - worth mentioning that the website was in English. The day before the flight, at 8pm, I get an email in French saying (from what I can understand) that my flight is delayed by 3 hours. OK, this wasn't convenient, and also...

Date of travel: December 2018
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International Economy Paris - Havana

Helpful?
1 Thank Relax1234321
Toronto, Canada
Level 6 Contributor
3,466 reviews
1,192 helpful votes
Reviewed 3 weeks ago

We went to the airport and waited for the stewardess. She told us we had too much in our carry-on. She asked us to open our suitcases and change the weight of the suitcases so that the carry-on would be lighter. However, without a balance, there is no way how much we had to move. Eventually, the stewardess let us...

Date of travel: March 2019
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Caribbean Economy Pointe-a-Pitre - Fort-de-France

Helpful?
Thank Robby G C
Toronto, Canada
Level 6 Contributor
3,466 reviews
1,192 helpful votes
Reviewed 9 February 2019

We had to take a taxi from St. Martin to Princess Juliana. Once we were there, they put us on an earlier flight. That was cool! The flight took 1h10. Everything was comfortable. We received a drink and we arrived with all of our lungage. I like Air Caraibes.

Date of travel: February 2019
Caribbean Economy St Martin / St Maarten - Pointe-a-Pitre
Helpful?
Thank Robby G C
venezia
Level 4 Contributor
17 reviews
13 helpful votes
Reviewed 21 January 2019

We had bad experience both on arrival AND on departure. On arrival to St Martin from paris both luggages were lost. No assistance was given, no reference number was communicated, no messages arrived via mail or mobile. We had to spend 3 days at the airport to try to obtain some assistance as no answers on the phone at all....

Date of travel: December 2018
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International Economy Paris - St Martin / St Maarten

Helpful?
1 Thank jumps63
Level 1 Contributor
4 reviews
5 helpful votes
Reviewed 19 January 2019 via mobile

We flew from FDF with Air Antilles No issue with luggage overweight Flying back air caraibes with the same amount of luggage they were about to charge us 100 € on top of the 90 € we already paid for our luggage. They were very strict and formal, forced us to repack our luggage to meet their standards. We felt...

Date of travel: January 2019
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Caribbean Economy St. Lucia - Fort-de-France

Helpful?
1 Thank Cohen175
Level 6 Contributor
218 reviews
49 helpful votes
Reviewed 17 January 2019

It was a great flight. I thought that 8 hours would be very long but it passed so fast. I really enjoyed dinner they served. The second meal was only a muffin so it could be something more. On the whole, I will definitely use this airline.

Date of travel: January 2019
International Economy Paris - Pointe-a-Pitre
Helpful?
Thank mpasnikowski
Tampere, Finland
Level 5 Contributor
45 reviews
11 helpful votes
Reviewed 7 January 2019

We chose the local Air Caraibes for our Martinique flights from Paris and will not do the same again. Airline had an invoicing problem and couldn't see our payments and hence we could not check in online. Their phone number did not answer. All the web sites and everything on the airport was just in French. At the airport we...

Date of travel: December 2018
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International Premium Economy Paris - Fort-de-France

Helpful?
2 Thank HannuH539
Frankfurt, Germany
Level 6 Contributor
66 reviews
13 helpful votes
Reviewed 2 January 2019 via mobile

We had much more space as expected. The service was good and we even received a nice amenity kit in the form of an inflatable beach pillow. The food was good. What could be better is the entertainment. So take some downloaded films with you.

Date of travel: December 2018
International Economy Paris - Fort-de-France
Helpful?
2 Thank 314RMA
2 reviews
6 helpful votes
Reviewed 21 December 2018

It was the only chance to come to Paris that day because LEVEL suddenly canceled our flight. Everything worked fine! The flight started late, but could catch up a bit. Very friendly crew, good on-board service, pleasant plane with enough space even for tall people. I like to do my next flight again!

Date of travel: December 2018
International Economy Fort-de-France - Paris
Helpful?
2 Thank Stefan S
See travel tips for airlines
“All the seats are the same”
robbygc, 2 Mar 2019 | Read review
“They are all the same”
robbygc, 8 Feb 2019 | Read review
“If you intend to go to St Martin, fly with Air France or KLM”
jumps63, 21 Jan 2019 | Read review
“Good option for Caribbean flights, though perhaps a bit more expensive than others”
stefansN2860CQ, 20 Dec 2018 | Read review
“Never book a flight with them”
vvytukas, 28 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Caraibes
Air Caraibes (TX) is a French regional airline based on the Caribbean island of Guadeloupe. Its primary hub is located at Guadaloupe's Pointe-à-Pitre International Airport (PTP), with secondary hubs at Martinique Aimé Césaire International Airport (FDF) and Paris's Orly Airport (ORY). In total, the airline flies to 13 destinations in the Dominican Republic, France (operating under the Air Caraibes Atlantique brand), French Guiana, Haiti, Guadeloupe, Martinique, Saint Martin, Sint Maarten and Saint Lucia. Air Caraibes's fleet – consisting of Airbus A330-200, Airbus A330-300 and ATR 72-500 planes – is configured in one-cabin (economy class), two-cabin (economy class and premium economy) and three-cabin configurations (economy class, premium economy and business class).

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