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Air Arabia

400 Reviews
Headquarters: Tower 400 Mina Road, Sharjah United Arab Emirates +971-655-80000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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400 Reviews from our TripAdvisor Community

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400 reviews from our community

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Showing 196: English reviews
New Delhi, India
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 3 days ago
via mobile

Never fly with Air Arabia. Worst experience ever had with any airline. Arrived on time to Sharjah airport, online check-in done, hand luggage, just to collect boarding passes for me and my family, then a visa officer from Air Arabia said to wait "2 minutes" for visa confirmation. You can imagine how many times the following 90 minutes I asked...

International Economy Sharjah - New Delhi

Thank 684franciscon
Level 5 Contributor
52 reviews
15 helpful votes
Reviewed 5 days ago

Fulfilled my expectations of a low cost airline carrier. Flights are reasonably priced and comfortable enough for short-haul journey. I did not book a meal and think water onboard is a bit more expensive than it should be, but for a 2 hour flight it was easy to go without. The only pain about booking the flight online is that...

Middle East Economy Sharjah - Riyadh

Thank Chattle
Dhahran, Saudi Arabia
1 review
Reviewed 1 week ago

Low cost carrier. You need buy food on board or get it pre booked online with your ticket. The aircrafts are pretty comfortable and new .

International Economy Sharjah - Chittagong City
Thank Habibi787
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 2 weeks ago

good flight. only issue is charging for water also... they can add water price in ticket and they can give to all passenger. remain service is good

International Economy Thiruvananthapuram (Trivandrum) - Sharjah
Thank Ramiah L
Abu Dhabi, United Arab Emirates
1 review
Reviewed 3 weeks ago

The worst Customer service ever as they are not respecting the customer at all even you member with them they stole 960/ Dhs from me kept it as adeposit for next trip as they said that its expired really!! even no one inform me. in the end its my money no one can take it. i contact the Customer service...

International Economy Sharjah - Sohag

Thank kimoalto
Level 6 Contributor
89 reviews
27 helpful votes
Reviewed 4 weeks ago

not a single hassle, have checkin facility in abu dhabi, plus a shuttle from abu dhabi city centre. what else does one want. even from Sharjah to Abu dhabi they had a shuttle back. It is chargeable 40 dhs (from and to AUH) but only for air Arabia passengers so its good. Airport shuttle from Abu dhabi / Al Ain...

International Economy Sharjah - Tbilisi

1 Thank lovinpunjabi
Level 4 Contributor
31 reviews
3 helpful votes
Reviewed 4 weeks ago via mobile

This is 5th time in different places that air arabia doesn't respect passengers timing . Unfortunately my friend booked me through this airline although Didn't want to travel with this airline again as I mentioned in my previous comment but due to the tight schedule we chose this airline . They delay the trip without further notice with no msg...

International Economy Amman - Alexandria

Thank CuteBlondeTraveller
Level 3 Contributor
14 reviews
9 helpful votes
Reviewed 4 weeks ago

I was deceived at so many levels following my travel with Air Arabia. First they displayed an attractive price and as soon as I logged in to make my booking they doubled the price ... I tried so many times to report to their official contacts, it was tough to get in touch with an agent & when I finally...

International Economy Marrakech - Montpellier

1 Thank Rachid B
Basel, Switzerland
Level 6 Contributor
120 reviews
86 helpful votes
Reviewed 14 July 2017

This is a low-cost airline with reduced service. I certainly did not expect an equal experience as the experience other airlines offer in their business class. Here, my seat was clean, comfy, the flight departed and arrived as scheduled, legroom was ok, the flight attendants did their job, no in-seat TV (similar to Easy Jet and Ryanair) my checked suitcase...

International Economy Yerevan - Sharjah

1 Thank LukiLukeGO
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
50 reviews
20 helpful votes
Reviewed 13 July 2017

The airline is the first choice for a low budget UAE based airline. Usually quick and do not expect any frills. You get what you pay for.

International Economy Sharjah - Kochi (Cochin)
Thank abishek_nair
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See travel tips for airlines
“please pay for food with ticket price if you are travelling with kids”
ramiahl, 3 Aug 2017 | Read review
“do a web checkin to avoid the hassle of queue there, and the baggage drop is easier”
lovinpunjabi, 21 Jul 2017 | Read review
“Don't fly a low-cost-airline when you want an Emirates service”
LukiLukeGO, 13 Jul 2017 | Read review
“If you are flying abroad, AVOID Air-Arabia.”
mohitgoswami, 29 Jun 2017 | Read review
“Do-online check-in whenever possible”
Scalfern57, 28 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Arabia
Air Arabia (G9) is a low-cost carrier based in Sharjah, United Arab Emirates. From its hubs in Sharjah International Airport (SHJ), Ras Al Khaimah International Airport (RKT), Borg El Arab Airport (HBE) and Mohammed V International Airport (CMN) the airline flies to about 100 destinations. These include airports across the Middle East, North Africa, Asia and Europe. Air Arabia's fleet of Airbus A320-200 planes feature all-economy class cabins. Subsidiary airlines include Air Arabia Egypt, Air Arabia Maroc and Air Arabia Jordan. Because Air Arabia is a budget airline, passengers pay extra for checked luggage, as well as onboard food and beverages.
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