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Aigle Azur

216 Reviews
Headquarters: 7 Boulevard Saint-Martin, 75003 Paris France +33-0810-797-997 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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216 Reviews from our TripAdvisor Community

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216 reviews from our community

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All reviews Paris Lisbon Porto
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Showing 7: English reviews
1 review
Reviewed 11 September 2017 via mobile

The worst airline company ever!!! Four hours delay in the middle of the night!! Hostesses lying about delays! Leaving travelers a whole night in the airport without offering a hotel room or proper food. Do not take it at all.

International Economy Paris - Beirut
Thank Nour I
Macau, China
Level 6 Contributor
207 reviews
48 helpful votes
Reviewed 16 August 2016

OMG... check-in disaster... really poor organization as well as poorly trained staff... difficult to do worst than this check in... Plane late, arrival late... still no particular explanations or excuses and same tough rules with many passengers and their luggage.

Europe Economy Paris - Lisbon
Thank crazyguide
Santarem, Portugal
Level 6 Contributor
93 reviews
55 helpful votes
Reviewed 5 August 2016

Great company to flight with. The price is very nice and the customer services are good. The plain was clean and we have nice space between the seats.

Europe Economy Lisbon - Paris
Thank osvaldocipriano
Level 4 Contributor
28 reviews
13 helpful votes
Reviewed 5 August 2016

Since this is not a low cost company they should serve a meal. (like a sandwich) , they didnt serve anything

Europe Economy Lisbon - Paris
Thank Hugo R
Level 6 Contributor
172 reviews
92 helpful votes
Reviewed 4 August 2016

I was concerned when I booked with an airline of which I had never heard, since I had an intercontinental connection to make in Paris and could not afford a no-show or a great delay. Outcome? no reason for that concern. Discount airline? Yes. Add-on fees? No -- a free baggage allowance, plus a meal and drinks (wine) on board....

Europe Economy Porto - Paris

Thank AfricaAsiaTraveller
Paris, France
Level 5 Contributor
59 reviews
27 helpful votes
Reviewed 18 May 2016

As far as low-cost airlines go, it was fine. Boarding was organized and fairly smooth. Left a bit late but made it up. Have to pay for food/drinks on board and not much leg room -- but then it is low cost...

Europe Economy Paris - Lisbon
Thank CAWatkins1
Paris, France
Level 5 Contributor
55 reviews
12 helpful votes
Reviewed 30 January 2016

Just average. It was a bit late and the boarding queue isnt so proper as they will never say anything that seat # 16 to seat #30 must be on queue first so when you have the sit in front, you have to give way. Theres no inflight magazine.

Europe Economy Paris - Lisbon
Thank monsuwail13
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See travel tips for airlines
“Try to go from line seat 1 to 3. The space for legs are bigger.”
osvaldocipriano, 4 Aug 2016 | Read review
“Ne pas voyager avec eux”
zazabelle2, 6 Oct 2017 | Read review
“Ne pas prendre cette compagnie”
laurafoulon, 19 Sep 2017 | Read review
“les grands monopoles ont des soucis à se faire et doivent se remettre en question - tarifs à revoir et amabilité car rien n'est acquis”
cedre49, 19 Sep 2017 | Read review
“Dei a minha opinião na experiência que tive.”
h_lioc223, 14 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About Aigle Azur
Based just outside of Paris, Aigle Azur (ZI) operates domestic and international flights to about 25 destinations in France, Portugal and Switzerland in Europe, and Algeria, Mali and Senegal in Africa, as well as Cape Verde and China. Paris's Orly Airport (ORY) serves as Aigle Azur's hub, and Lyon-Saint Exupéry Airport (LYS), Marseille Provence Airport (MRS) and Aéroport Paris-Charles-de-Gaulle (CDG) are focus cities. The airline's fleet consists of Airbus A319 and Airbus A320 aircrafts with both Business Class and Economy Class cabins.

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