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African Express Airways

13 Reviews
Headquarters: Airport North Road JKIA, Nairobi 00100 Kenya +254-20-2014746 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13 Reviews from our TripAdvisor Community

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13 reviews from our community

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Showing 9: English reviews
London, United Kingdom
Level 6 Contributor
269 reviews
185 helpful votes
Reviewed 1 week ago

First things first, the majority of reviews on this page appear to be written by South Africans who have confused African Express for South African Express. The two are entirely separate airlines. African Express is based in Nairobi, operates a fleet of ageing DC9s, MD82s and turboprops (that are apparently going to be updated with Boeings and Embraer narrow body...

Africa Economy Nairobi - Mogadishu

2 Thank Ivan B
South Africa
Level 6 Contributor
102 reviews
11 helpful votes
Reviewed 24 February 2018 via mobile

Quick 35 minute flight from OR Tambo to Gabarone. Good service. Snack and refreshments offered and available.

Africa Economy Johannesburg - Gaborone
Thank Lauren_LW
Level 6 Contributor
74 reviews
5 helpful votes
Reviewed 17 February 2018

the better wide, clear, comfort and there are no safely flying.but little worry about safe flying.

International Economy Shanghai - Magadan
Thank 姆华 陈
Level 6 Contributor
1,003 reviews
308 helpful votes
Reviewed 14 December 2017

Everyone have spoken to about S.A.Airways tells the same story, especially the Gaborone to Jo Burg service, they are always delayed. Normal this would not be a big deal if you are flying to your final destination but if you have a connection you could be n trouble. The service itself is pretty good, small planes personalised service but not...

Africa Economy Gaborone - Johannesburg

1 Thank ericon991
Greenwich CT
Level 6 Contributor
375 reviews
127 helpful votes
Reviewed 22 November 2017

Our flight from NY to Accra was over an hour late and we missed our connection. The African Express Airways counter would not honor our ticket unless they could speak to our travel agent. Given the time difference, it was 5 am in NY and surprise...she was not at work. To make our trip to Tamale from Accra all three...

Domestic Economy Accra - Tamale

Thank CTNYC16
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed 20 September 2017

It was my first time flying to East London, from OR Tambo on a big flight. That is SAA for you! After being dissapointed by Kulula it was very comforting, wonderful and worth missing Kulula flight. The staff is friendly. They can go the extra mile in simple things. It is the simple things that means a lot. The cabin...

Domestic Economy Johannesburg - East London

1 Thank Violet M
Jeffreys Bay, South Africa
Level 5 Contributor
61 reviews
18 helpful votes
Reviewed 29 August 2017

SA Express is overpriced but I have no alternative but to use them when I fly to Durban from P E. Their service is really good. The groundstaff is of course SAA staff but their flight crew is SA Express... Their aircraft , although small, are comfortable and the staff are attentive... Because of price I only use them when...

Domestic Economy Port Elizabeth - Durban

Thank peterC3822UH
São paulo
Level 6 Contributor
280 reviews
40 helpful votes
Reviewed 26 August 2017 via mobile

Easy to fly with! Prices are not very cheap, but is ok! Nice service and easy check in! Attention with the hand luggage! There is not big space!!

Domestic Economy Johannesburg - Hoedspruit
1 Thank adibfarid
Nairobi, Kenya
Level 4 Contributor
29 reviews
24 helpful votes
Reviewed 1 September 2016

This is the strangest airline I've flown with. We were headed to Hargeisa, Somaliland. Had a delay at departure, we were to leave at 5.30 a.m. but left at 7.45 a.m., had to check our bags before they were shipped before getting into the plane (very odd) and didn't experience the softest landing. Snacks served were too sugary as well...

Africa Economy Nairobi - Hargeysa

7 Thank Nelly K
See travel tips for airlines
“Look into traveling from Djibouti to Somalia with Turkish Airlines instead”
X7395TYivanb, 16 Apr 2018 | Read review
“Leave lots of time between flights and do not check in critically important baggage that you cannot afford to lose or have damaged.”
ericon991, 13 Dec 2017 | Read review
Tresallir, 3 May 2017 | Read review
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About African Express Airways
African Express Airways (XU) is a short-haul airline that flies to 13 destinations in Kenya, Egypt, Somalia, the United Arab Emirates and Yemen. The airline has its primary hub at Jomo Kenyatta International Airport (NBO) in Nairobi, Kenya, has also designated Dubai International Airport (DXB) as a focus city. African Express Airways' fleet includes McDonnell Douglas DC-9s, Embraer 120s, McDonnell Douglas MD-82s and Boeing 727-200 Advanceds. Its planes include economy class, known as Traveller, and business class, known as Club.
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