We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aer Lingus


3,195 Reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland +353-1890-800600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

3,195 Reviews from our TripAdvisor Community

Write a Review

3,195 reviews from our community

Filter reviews by popular destinations:
All reviews Dublin Boston London New York City Cork Chicago Shannon Amsterdam San Francisco Paris Malaga Toronto Manchester Faro
Traveller rating
Cabin
  • (2,497)
  • (0)
  • (193)
  • (0)
Route
  • (1,339)
  • (1,317)
  • (42)
  • (0)
  • (0)
  • More
Language
  • More
Showing 2,699: English reviews
Chicago, Illinois
Level 6 Contributor
420 reviews
140 helpful votes
Reviewed yesterday
NEW

JMJ Didn't appreciate Aer Lingus until I flew other trans Atlantic airlines! The screen in the seat is a big plus and the food was delicious and plentiful! The staff was good and we were on time and had no issues with our luggage. What else can you ask for-maybe a little more room but then that might we a...

More 
International Economy Rome - Chicago

Helpful?
Thank mother15
Cronulla, Australia
Level 5 Contributor
82 reviews
26 helpful votes
Reviewed yesterday
NEW

I guess when flying fairly early August its just about getting people to where they want to be. This was really like cattle class, just get them where they want to be effeciently. Maybe not with much warmth at checkin, boarding or onboard as you might thing from Irelands airline. But they did the job, got where we wanted to...

More 
Europe Economy Dublin - Canton of Geneva

Helpful?
Thank Stuart T
1 review
Reviewed 2 days ago
NEW

Wow, so disappointed. My fiance and I booked a trip to Ireland to celebrate our engagement and experienced a 6 hour delay on our Aer Lingus flight. Our flight was set to depart at 7:50 pm and didn't leave LA until 1:20 am which caused us to miss our celebratory engagement dinner in Dublin. We were given no information on...

More 
International Economy Los Angeles - Dublin

Helpful?
Thank Caroline J
Los Angeles, California
Level 4 Contributor
27 reviews
7 helpful votes
Reviewed 2 days ago
NEW

I couldn't believe in such a short flight they managed to lose my suitcase - as well as at least half the plane's luggage too. After we realized our bags weren't there, we had to line up like cattle to complete a form of missing luggage. We missed our train to Liverpool and had to pay 30 pounds for the...

More 
Europe Economy Dublin - Manchester

Helpful?
Thank pajg245
Dublin, Ireland
Level 4 Contributor
25 reviews
9 helpful votes
Reviewed 2 days ago
NEW

As always Aer Lingus provide a great service and kids get spoiled by their cabin crew, hard to look past them once they fly the route you want.

Europe Economy Dublin - Montpellier
Helpful?
Thank PaddingtonBear3
Ennis, Ireland
Level 6 Contributor
148 reviews
112 helpful votes
Reviewed 2 days ago
NEW
via mobile

12 August to Pula nice welcome, good service, crew most helpful and obliging. This flight showed the best of Aer Lingus. Slightly late departure but early arrival. Pula airport is easy to get through. Recommend book a transfer to town or hotel in advance as taxi quality varies.

Europe Economy Dublin - Pula
Helpful?
Thank Discoverireland
Abu Dhabi, United Arab Emirates
Level 6 Contributor
147 reviews
96 helpful votes
Reviewed 3 days ago
NEW
via mobile

We recently flew London- Dublin then return to London as part of a multi leg international code share journey booked through British Airways. Our trip was predominantly business class with Aer Lingus being the only economy flights in our itinerary. After booking I was worried there might be issues with our luggage not making our connections due to travelling on...

More 
Europe Economy London - Dublin

Helpful?
Thank Adelaidian2014
New York City, New York
Level 4 Contributor
26 reviews
11 helpful votes
Reviewed 3 days ago
NEW

My husband and I were flying into Dublin for a day. From Glasgow to Dublin (spending the afternoon and night in Dublin), then flying out from Dublin to Newark the next afternoon. While in Glasgow, we asked if we could get our seat assignments right at the ticket desk for the next day's flight. "Of course" they replied and since...

More 
International Economy Dublin - Newark

Helpful?
2 Thank SavesSpiders
Level 5 Contributor
65 reviews
47 helpful votes
Reviewed 3 days ago
NEW
via mobile

Worse experience of Airline I've ever had! The flights were booked via Disney as part of a package. All flight details given, no problem there, problems started when I tried to check in! Was told because I hadn't booked flights directly I wouldn't be able to check in until 24 hours before, I explained I was traveling with 2 young...

More 
International Economy London - Orlando

Helpful?
1 Thank Crazosl8r
Solihull, United Kingdom
Level 4 Contributor
49 reviews
25 helpful votes
Reviewed 3 days ago
NEW
via mobile

Flew Birmingham to Dublin, Dublin to JFK on July 26th. Bags never made it onto plane at Birmingham. 2 days later my daughter's case was forwarded to us, but 3 weeks on we are still missing our other case. Despite numerous emails, AerLingus customer services will apparently contact us "within 45 business days". Lost baggage tracker just shows "Tracing in...

More 
International Economy Birmingham - New York City

Helpful?
2 Thank Hardisty
No reviews match your filter preferences. Remove a filter or to read reviews.
See travel tips for airlines
“If you just need the service of getting you somewhere Aer Lingus delivers”
987stuartt, 17 Aug 2017 | Read review
“Do not check your bags. I paid $25 extra”
pajg245, 16 Aug 2017 | Read review
“Check in at the airport, you always get better seats!”
PaddingtonBear3, 16 Aug 2017 | Read review
“Know going in, that the staff will be lovely, but they are ill-equipped to assist you.”
SavesSpiders, 15 Aug 2017 | Read review
“Take a change of clothes, toothpaste and deodorant in your carry on.”
bernitagross, 11 Aug 2017 | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).

227 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (227)
Viewed
Our fleet (4)
Viewed
Airport (3)
Viewed
Food and Drink (17)
Viewed
Seat (20)
Viewed
Airport (43)
Viewed
Cabin (20)
Viewed
Onboard features (2)
Viewed
View from window (1)
Viewed
View from Window (27)
Viewed
Airline Lounge (1)
Viewed
Airline Lounge (12)
Viewed
Onboard Feature (13)
Viewed
Other (64)