We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aer Lingus


4,574 Reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland +353-1890-800600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

4,574 Reviews from our TripAdvisor Community

Write a Review

4,574 reviews from our community

Filter reviews by popular destinations:
All reviews Dublin Boston London New York City Cork Chicago Shannon Paris San Francisco Amsterdam Malaga Toronto Birmingham Edinburgh
Traveller rating
Cabin
  • (3,564)
  • (0)
  • (286)
  • (0)
Route
  • (1,937)
  • (1,863)
  • (58)
  • (0)
  • (0)
  • More
Language
  • More
Showing 3,859: English reviews
Dublin, Ireland
Level 4 Contributor
27 reviews
6 helpful votes
Reviewed yesterday
NEW

Having had a very poor experience in September with Aer Lingus I approached this with trepidation. Thankfully all went as it is supposed to . Fllghts were on time both ways.And I must say Aer Lingus pilots are a class above . Cabin crew also. So credit where it is due.

Europe Economy Dublin - Lanzarote
Helpful?
Thank Philip C
Lisburn
Level 5 Contributor
59 reviews
10 helpful votes
Reviewed 2 days ago
NEW
via mobile

Travelled from Dublin to Zurich for weekend. I think aer lingus planes have more leg room than Easy Jet planes. Usual sort of drinks, chocolate and food with prices being reasonable. Both flights were about one hour late. Personal choice but i think overall on price and service i perfair easyjet

Europe Economy Dublin - Zurich
Helpful?
Thank ged1
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Lovely quiet flight apart from a bit of hassle with an abusive passenger. Air hostesses coped very well although you could tell they were scared of the man in question. No male crew presence - airport police waiting at landing gate which was a relief to other passengers. Whole situation very well handled by very professional staff.

Europe Economy Lanzarote - Dublin
Helpful?
Thank Mai b
Centreville, Virginia
Level 6 Contributor
143 reviews
46 helpful votes
Reviewed 2 days ago
NEW

I booked my tickets quite easily online through their website. The flight seemed really cheap but after adding the check-in luggage and assigned seating and all the fees it quickly escalated from $87.96 to 251.96. The return flight from Dublin to Glasgow was self check-in and self tag your luggage. The carry-on size bag is very strict so make sure...

More 
Europe Economy Glasgow - Dublin

Helpful?
Thank jingjing2x
Tralee, Ireland
Level 5 Contributor
70 reviews
19 helpful votes
Reviewed 2 days ago
NEW

Flew from Dublin to London Gatwick and from London Heathrow to Dublin with Aer Lingus recently. Flights were very comfortable and on schedule. Staff were friendly and service was excellent. A great Airilne to travel with.

Europe Economy Dublin - London
Helpful?
Thank Donal C
Belfast, United Kingdom
Level 4 Contributor
37 reviews
16 helpful votes
Reviewed 2 days ago
NEW

I fly a lot with Aer Lingus internationally - the pattern into Boston is increasingly consistent and tedious. Flight overbooked so no flexibility in seating and some poor folks don't get to fly. Hard and tired seats. Inedible food and poor service (same food on every flight - beef with pasta and chicken with potato (again...), they don't even have...

More 
International Economy Dublin - Boston

Helpful?
Thank H-D-W-10000
County Clare, Ireland
Level 5 Contributor
70 reviews
39 helpful votes
Reviewed 3 days ago
NEW

we were going to a concert and visiting family so we treated ourselves to aer lingus this time, our trip was a pleasure fro start to finish, staff very friendly and helpfull, the personal touch is still there, take off and landing flawless, the trip in to the city also enjioyable on heathrow express

Europe Economy Shannon - London
Helpful?
Thank vitara00
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Flew from Glasgow to Dublin to Orlando in business. Arrived at Glasgow and checked in our 5 bags and proceeded through security to the lounge for a bacon butty. Short hop to Dublin where we cleared US customs then went to the lounge, 51st and Green to await our flight. Boarded on time, escorted to seats 3D and G and...

More 
International Business Class Glasgow - Orlando

Helpful?
Thank David L
Raleigh, North Carolina
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Excellent flight, modern plane, as comfortable as you can get in Economy. Flight attendants friendly and professional. There was a schedule change (30 minutes), but was given at least 6 weeks notice.

International Economy Newark - Dublin
Helpful?
Thank Sheryl B
Level 6 Contributor
287 reviews
45 helpful votes
Reviewed 3 days ago
NEW

It has been a few years since I’ve flown with Aer Lingus and I was surprised at how efficient and relatively inexpensive they were to fly with. Friendly staff who really made you feel welcome onboard.

Europe Economy Glasgow - Dublin
Helpful?
Thank Alan C
See travel tips for airlines
“One of our group had airport assistance, on flight crew also provided assistance and ensured everything went smoothly.”
776maib, 10 Dec 2017 | Read review
“As this is a twin prop aircraft I’d suggest a seat at the back of the aircraft. Boarding and disembarking is from the rear of the aircraft”
W3401MNalanc, 9 Dec 2017 | Read review
“Always have luggage insurance”
stevendD6925DX, 8 Dec 2017 | Read review
“Watch out for sales”
KerryDirector, 7 Dec 2017 | Read review
“a pleasure to fly with to any destination”
jim5connaughton, 7 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).

332 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (332)
Viewed
View from Window (39)
Viewed
Airport (54)
Viewed
View from window (9)
Viewed
Seat (28)
Viewed
Cabin (31)
Viewed
Seat (4)
Viewed
Food and Drink (17)
Viewed
Food and Drink (5)
Viewed
Airport (6)
Viewed
Our fleet (8)
Viewed
Onboard Feature (14)
Viewed
Onboard features (2)
Viewed
Airline Lounge (1)
Viewed
Airline Lounge (12)
Viewed
Other (102)