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Aer Lingus


6,797 reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland 011 353 1890 800 600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,797 Reviews from our TripAdvisor Community

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6,797 reviews from our community

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Showing 5,813: English reviews
Oxford, ct
Level 5 Contributor
77 reviews
31 helpful votes
Reviewed today
NEW

On the plus side they were attentive and kept you well fed...but the seats were so cramped and uncomfortable that I was hoping for a REALLY strong tail wind to get us to Ireland faster. It was like sitting on those old formed fiberglass chairs...ouch.

International Economy New York City - Dublin
Helpful?
Thank rorer417
County Cork, Ireland
Level 5 Contributor
58 reviews
10 helpful votes
Reviewed today
NEW

Once you take the Take off and Landing out of this flight it was fine. It is a Turbo Prop Plane so the take offs and Landings are bumpy. After that as I said it was fine. Cabin crew were friendly and when a child was frightened on landing one of the cabin crew was with her straight away to...

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Europe Economy Southampton - Cork

Helpful?
Thank DLMC71
Salatiga, Indonesia
Level 6 Contributor
104 reviews
22 helpful votes
Reviewed today
NEW
via mobile

I want to go dublin from athena. So i choose this flight with this Airlines, Aer Lingus. This Airlines was very comfortable, abd also the cabin crew were so friendly and helpful, even if its just economy class but its all good. Also this airlines is ireland flag carrier. go raibh maith agat

Europe Economy Athens - Dublin
Helpful?
Thank DimasLaksani
County Dublin, Ireland
Level 6 Contributor
129 reviews
39 helpful votes
Reviewed today
NEW

My recent trip to Frankfurt with Aer Lingus was very good as usual. Both outward and inward bound flights went very smoothly and the staff were very friendly and helpful. The only fault I could find was there was too little leg room between the seats. For tall people this is very uncomfortable. For me Aer Lingus cabin staff are...

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Europe Economy Dublin - Frankfurt

Helpful?
Thank aecmorgan
Fuquay-Varina, North Carolina
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

The six hour flight from JFK to Dublin was so smooth. They fed us snacks, a meal, bar service. They just kept feeding us. The staff are fabulous, and the entertainment was great as well. The accommodations are as clean and comfortable as possible on an airbus. I love this airline! Return trip was just as fabulous!

International Economy New York City - Dublin
Helpful?
Thank Sonya C
1 review
Reviewed yesterday
NEW

I would rather pay a premium on any other airline than endure the level of chaos and misery served up by Aer Lingus and Dublin. In their favor,Aer Lingus does send a text the day prior to your flight advising you to arrive at Dublin airport 3 hours prior to your departure. In reality, the text should tell you 5...

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International Economy Dublin - Hartford

Helpful?
Thank Mabesie B
2 reviews
Reviewed yesterday
NEW

Flying with Aer Lingus is a dream. Flights were actually cheaper than Ryanair and the level of Professionalism is top class. Highly recommended from here.

Europe Economy Dublin - Fuerteventura
Helpful?
Thank E_Dignam
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed yesterday
NEW

Great airline,pay little more,but well worth it...friendly,helpful,and reliable...highly recommend...pity only fly from to Shannon summer months

Europe Economy Malaga - Shannon
Helpful?
Thank Pat B
Wellington, New Zealand
Level 3 Contributor
13 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

9 hour flight with no bar service. If you wanted a wine or alcoholic beverage with dinner you had to pay €8 for a wine!! The staff were reluctant to give a drink of water/juice and other soft drinks had to be paid for and snacks. We paid €2k for us to use this airline - never again!!! Staff were...

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International Economy Dublin - Orlando

Helpful?
Thank JotiJoJo
West Orange, New Jersey
Level 5 Contributor
70 reviews
33 helpful votes
Reviewed 2 days ago
NEW

Great service, very good food comfortable seating arrangement. Only disappointment was no free wine/beer with meals which at least used to be complimentary on overseas flights.

International Economy Dublin - Newark
Helpful?
Thank Alan H
See travel tips for airlines
“Reserve seats in advance,can then check in earlier”
patb665, 14 Aug 2018 | Read review
“If possible I choose the seats near the emergency exits at the wings. Here you have more space for the legs.”
619jensw, 13 Aug 2018 | Read review
“Aisle Seating is best.”
TravelinAlan, 13 Aug 2018 | Read review
“Forget it if you have to contact customer support.”
bhiggins554, 13 Aug 2018 | Read review
“If you pick a window seat, have something you can put in the large gap between seat and window so you can lean on the window.”
mecaseyrn, 13 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).

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