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Pegasus Airlines


4,118 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,118 Reviews from our TripAdvisor Community

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4,118 reviews from our community

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Showing 1,434: English reviews
London, United Kingdom
Level 3 Contributor
15 reviews
8 helpful votes
Reviewed today
NEW
via mobile

My luggage was severely damaged on a Pegasus flight - it was covered in black marks and looked like it had been kicked along the ground. The outside was soaking and some inside belongings were ruined. A totally inadequate and flawed website meant it was impossible to complain and I finally tweeted the company. They’ve been leading me round in...

Date of travel: January 2019
More 
Europe Economy London - Istanbul

Helpful?
Thank HungryHeath
Male
Level 6 Contributor
188 reviews
69 helpful votes
Reviewed today
NEW

Took a flight to Berlin from Istanbul Sabiha Gokcen Airport. Flight was good overall and nothing special. Istanbul Sabiha airport is not the best place to fly from as they don't offer free wifi. If wifi is needed you have to get a coupon from a restaurant.

Date of travel: March 2019
Europe Economy Istanbul - Berlin
Helpful?
Thank Maldivez
France
Level 3 Contributor
9 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

They delivered my luggages with 4 days late! I asked them only to send me a document in which they confirm that they didn’t refund me anything in order to get a refund from my credit card insurance. They refused that!!! Avoid this airline

Date of travel: February 2019
Europe Economy Nice - Istanbul
Helpful?
Thank SoetFab
Lucerne, Switzerland
1 review
Reviewed 5 days ago
NEW
via mobile

I advise every one don't even think to try even if it's free of charge. I had a flight with transit 3 hour in turkey. Becous of the limited awareness the missed me my flight and noway to explane, very very rude way in speaking. Later they find that there were wrong and give me another tekit after 24 hours...

Date of travel: March 2019
More 
International Economy Munich - Dammam

Helpful?
Thank Bahaa E
Mildenhall, United Kingdom
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 5 days ago
NEW

Great that they fly from Stansted, a bit like Ryanair seats but have a pocket and provide sick bags. The seat are a better colour. Announcement's done in 3 languages .Toilets are clean, they take Euro to pay for things bought on board. Flight was about 15 mins late taking off both ways. No frills

Date of travel: March 2019
Europe Economy London - Istanbul
Helpful?
Thank Pbcad
United Arab Emirates
1 review
2 helpful votes
Reviewed 6 days ago
NEW

This was my first time to Istanbul. Everything was amazing and went smooth except when we decided to leave the country. Our flight was going to depart at 9:05 pm and we managed to be in the airport at 6 pm as we heard there's a lot of traffic. We stayed two hours on the check-in, very disorganized and super...

Date of travel: March 2019
More 
International Economy Dubai - Istanbul

Helpful?
2 Thank reemlizzaik
Level 2 Contributor
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

I traveled in Pegasus air line from Istanbul to Muscat and I will never use this air line any more. The services was very bad and the cabinet crew attitude was very bad. My child was crying as he need some water when I asked them to provide some water for him they told me to pay 9TL or 1.5€...

Date of travel: March 2019
More 
International Economy Istanbul - Muscat Governorate

Helpful?
1 Thank Suleimantobi
Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

best cheap airline i travelled with . Great price , flights on time , checki-in service is good , seats are wide nd comfy .cabin crew are nice and helpfull. Gr8 choice . ............................................

Date of travel: March 2019
International Economy Istanbul - Abu Dhabi
Helpful?
Thank MOTASSIM
London, United Kingdom
Level 6 Contributor
458 reviews
202 helpful votes
Reviewed 1 week ago via mobile

My flight was from Berlin to İstanbul Sabiha Airport. Our flight was one of the best flight we had ever. The pilots and hostess were great. I will fly again with Pegasus airlines. I highly recommend Pegasus Airlines to everyone...

Date of travel: March 2019
Europe Economy Berlin - Istanbul
Helpful?
Thank adnanmordeniz
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San Luis Obispo, California
Level 5 Contributor
26 reviews
3 helpful votes
Reviewed 1 week ago

I heard so many complaints about this budget airlines by reading reviews, it almost had me scared not to go. My experience was just fine. It was super cheap and there wasn't one thing to complain about for such a short flight. Drink a glass a water before you go and enjoy the savings. Flight was smooth and safe most...

Date of travel: September 2018
More 
Domestic Economy Istanbul - Izmir

Helpful?
Thank CaliQuail
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About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
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