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Caribbean Airlines


598 reviews
Headquarters: Golden Grove Road Piarco, Piarco Trinidad +1 800-744-2225 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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598 Reviews from our TripAdvisor Community

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598 reviews from our community

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Showing 563: English reviews
Middletown, New York
Level 4 Contributor
26 reviews
6 helpful votes
Reviewed 1 week ago via mobile

Our booked flight which would have gotten us to jfk-ny at 11:00pm cancelled and rescheduled to arrive at jfk at 2:10am. Then 2hrs to clear customs and drive home. Maybe we'll get home by 5:00am. REALLY are they copying united airlines. So disappointed. We have always flown Caribbean air and praised them now they have let us down.

Date of travel: March 2019
International Economy Tobago - New York City
Helpful?
Thank 120jeromeo
Greenlawn, New York
Level 5 Contributor
80 reviews
45 helpful votes
Reviewed 2 weeks ago

Awesome flight! We heard our flight being called early. Took our time to gate. Everyone was already on board! We left a half hour early! Arrived safely :-)

Date of travel: February 2019
International Economy Montego Bay - New York City
Helpful?
Thank xy2xx2
Toronto, Canada
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago

Great experience, customer service and on time departure during an a snowstorm. Definitely recommend Caribbean Airlines over any other airlines flying to Port of Spain

Date of travel: February 2019
International Economy Toronto - Port of Spain
Helpful?
Thank Hari M
Trinidad
Level 4 Contributor
32 reviews
31 helpful votes
Reviewed 2 weeks ago

Hassle free check in. It was my grand daughter’s 6th birthday and the flight attendant announced it before takeoff. Everyone clapped and wished her a happy birthday. When we landed the captain invited her to come to the cockpit with her parents. She was so surprised. She got a quick aviation lesson and got to wear the captain’s hat. That...

Date of travel: February 2019
More 
South Pacific Economy Port of Spain - Tobago

Helpful?
Thank sweetee_52
San Fernando, Trinidad
Level 3 Contributor
17 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

Caribbean Airlines still serves a meal, yes a full meal on a 4 hour flight!! No other airline does this. CA is a non-conformist in a most positive way. They treat their travelers with such care and respect. That’s why their flights will always be fully booked.

Date of travel: January 2019
International Economy Miami - Port of Spain
Helpful?
Thank Gleaned
Kingston, Canada
Level 3 Contributor
21 reviews
6 helpful votes
Reviewed 3 weeks ago

We flew from Trinidad to Toronto on Feb.22. It was quite a surprise to be offered a lunch ( 1:10 to 6:00pm flight.) the seats also seemed a little roomier than some other flights we took on our trip.

Date of travel: February 2019
International Economy Port of Spain - Toronto
Helpful?
Thank Donna B
Level 4 Contributor
24 reviews
12 helpful votes
Reviewed 3 weeks ago

This plane had ashtrays, that's how old it is. It made it though. The flight crew was very nice. It left out of a nice terminal at JFK. The terminal at MBJ not so nice. I called the airline to choose seats and they were very nice. The food wasn't so good, but today it is about what you expect...

Date of travel: February 2019
More 
Caribbean Economy New York City - Montego Bay

Helpful?
Thank ra h
London, United Kingdom
Level 6 Contributor
134 reviews
23 helpful votes
Reviewed 3 weeks ago

My flight from Trinidad to Barbados and the return a few days later to witness the one day International cricket matches between England and the West Indies were very good. Flights departed on tine and were very pleasant.

Date of travel: February 2019
International Economy Port of Spain - Bridgetown
Helpful?
Thank NaraindraM M
Trinidad
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 3 weeks ago

The flight was on time. The FA service was great as well as the food. Seats were very comfortable as well. Arrived on time !!!

Date of travel: October 2018
International Economy Port of Spain - Miami
Helpful?
Thank Aidansonja11
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 13 February 2019 via mobile

Awesome service and a welcoming smile. Flight was on time. No issues with arrivals and departures. Luggage was safe and handled well.

Date of travel: July 2018
International Economy Port of Spain - Antigua
Helpful?
Thank Anthon F
See travel tips for airlines
“Ensure that you are not taking aerosol sunblock on the airplane”
sweetee_52, 28 Feb 2019 | Read review
“Just make a booking.”
naraindramm, 23 Feb 2019 | Read review
“Sit by the motor, we had lots of room!”
robbygc, 8 Feb 2019 | Read review
“Take your camera with you!”
robbygc, 8 Feb 2019 | Read review
“If you can, purchase a seat with extra legroom. It makes the flight so much better.”
pattyb910, 26 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Caribbean Airlines
Caribbean Airlines (BW) is the state-owned airline of Trinidad and Tobago. The airline flies to 18 destinations in the Caribbean, Bahamas, Canada, Guyana, Suriname, United Kingdom, United States and Venezuela. Caribbean Airlines has hubs at Piarco International Airport (POS) and Norman Manley International Airport (KIN), and has designated John F. Kennedy International Airport (JFK) and Cheddi Jagan International Airport (GEO) as focus cities. The airline's fleet of ATR 72-600, Boeing 737-800 and Boeing 767-300ER planes include one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations. Business Class passengers have access to the airline's Club Caribbean lounge.
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