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Virgin Australia


7,637 reviews
Headquarters: 56 Edmondstone Rd, Brisbane, Queensland QLD 4006 Australia 011 61 13 67 89 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,637 Reviews from our TripAdvisor Community

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7,637 reviews from our community

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Showing 7,433: English reviews
Melbourne, Australia
Level 6 Contributor
95 reviews
24 helpful votes
Reviewed today
NEW
via mobile

The short slightly delayed flight from Melbourne to Sydney was comfortable and one really doesent expect a great deal from such short trips yet the friendly and professional virgin staff do make it a pleasurable experience to fly. I find the seats to be great though of course one would like more room and there are the x seats which...

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Domestic Economy Melbourne - Sydney

Helpful?
Thank Ivan V
Brisbane, Australia
2 reviews
Reviewed today
NEW

It is only a 1.5 hour flight but I was more than satisfied with the fllight and the in flight service.

Domestic Economy Canberra - Brisbane
Helpful?
Thank jjjjperry4
Level 6 Contributor
95 reviews
10 helpful votes
Reviewed today
NEW

Virgin Australia is a very good company. Professional staff for checking-in, nice lounge with bar serving coffè, cappuccino, etc. Aircraft was clean, and confortable.

Domestic Business Class Brisbane - Sydney
Helpful?
Thank Mario Luigi P
Sunrise Beach, Australia
Level 4 Contributor
46 reviews
7 helpful votes
Reviewed yesterday
NEW

Last 3 flights have all been delayed, this one for nearly 4 hours which meant that we required overnight accommodation in Brisbane, Stayed on tarmac for 50 minutes then during the flight we ask for a sparkling wine which they want to charge us $10-00 per bottle.If this airline wants to complete with Qantas then customer services levels need to...

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Domestic Economy Cairns - Brisbane

Helpful?
Thank Peter L
Bali, Indonesia
Level 3 Contributor
21 reviews
5 helpful votes
Reviewed yesterday
NEW

On our way as family of four to New Zealand we went via Brisbane. My husband mistaken our booking, he thought the ticket that he bought via online booking agent were included meal. When we found out there were not included, we were very upset because we didnt prepare any food for the children. When we told one of flight...

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International Economy Denpasar - Brisbane

Helpful?
Thank Putu S
Brisbane, Australia
Level 6 Contributor
127 reviews
11 helpful votes
Reviewed yesterday
NEW

I don't normally travel with this airline. But my experience was lovely. The staff were friendly and attentive. We were given something to eat along with coffee or a beverage (non alcoholic) which I thought you had to pay for. All in all i would travel with this airline again.

Domestic Economy Brisbane - Sydney
Helpful?
Thank christinemC1240TA
Adelaide, Australia
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Our recent weekend family get a way to Sydney proove to be exactly what the Virgin Economy x offers exactly like their commerial on TV. Priority boarding, more leg room, comfortable seats with neck support also seats towards the front of the airline, Paying that little extra is worth every cent. My daughter commented that the extra leg room was...

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Domestic Premium Economy Adelaide - Sydney

Helpful?
Thank astanley62
Hobart, Australia
Level 4 Contributor
36 reviews
8 helpful votes
Reviewed yesterday
NEW

The flight was a little late leaving Hobart but made up time en route & arrived in Sydney on time. The seats are comfortable & staff very pleasant. The snacks are not the best but on a short flight this is not important. All together an enjoyable trip. We always try to fly with Virgin in Australia as even out...

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Domestic Economy Hobart - Sydney

Helpful?
Thank pfnda
Queenstown, New Zealand
Level 4 Contributor
34 reviews
8 helpful votes
Reviewed yesterday
NEW

It was an Air New Zealand flight operated by Virgin. Shame really. We got there safe and sound without frills. Air NZ do it much better across the ditch and have more upgrade options, seating options and if you are a Koru member their bag handling is very much quicker. The Virgin 737 was basic and was clean and tidy,...

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Trans-Tasman Economy Sydney - Queenstown

Helpful?
Thank JohnM19560
toronto
Level 6 Contributor
229 reviews
191 helpful votes
Reviewed yesterday
NEW

We chose Virgin Australia to do the final leg of our travel from Toronto to Karratha. We did a layover for the night in Brisbane which worked out very well and stayed in an airport hotel so we could catch our Virgin flight the next day. The flight to Perth was good. We had loaded our entertainment on our devices...

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Domestic Economy Brisbane - Karratha

Helpful?
Thank jotrips
See travel tips for airlines
“Remember to download flight entertainment before departure.”
PutuEvie, 19 Sep 2018 | Read review
“Try to load up the options. Seating, legroom luggage. I found that the choices were limited”
JohnM19560, 19 Sep 2018 | Read review
“Dont expect any care or attention from the airline staff.”
publish2018, 19 Sep 2018 | Read review
“If you want legroom, comfort, food or entertainment, fly with another airline”
VickyJ573, 19 Sep 2018 | Read review
“A travellers positive attitude will almost certainly contribute to a good flight experience”
PoppyMermaid, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Australia
Virgin Australia (VA) is one of Australia's largest airlines. It flies to approximately 70 destinations - 50 within Australia; others in New Zealand, the South Pacific, Asia, Africa, the Middle East and North America. The airline's fleet features a variety of two-cabin and three-cabin configurations, including Business Class, "The Business," Premium Economy Class and Economy Class seating. "The Business," available on coast to coast and international flights, is an indulgent, luxurious, and unique premium cabin experience. Virgin Australia Lounges are located at most major airports in Australia. Major operational hubs are located at Auckland (AKL), Brisbane (BNE), Melbourne (MEL), Perth (PER), and Sydney (SYD).

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